CareMax Reviews

Name: CareMax
Rating: 4.50

4.5 Rating 2,153 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was fine. No complaints.”

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Posted 2 years ago

“Very good service, not used product yet but looks good and well priced.”

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Posted 2 years ago

“I used it and I found it very strong. Hopefully it will serve its purpose fully.”

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Posted 2 years ago

“Yes was good.”

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Posted 2 years ago

“Tens machine delivered very promptly and works well. Appreciated the helpful tips Email also. Highly recommend”

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Posted 2 years ago

“There was a slight delay on my Tens Machine (not Caremax's fault). Package came with all the essentials except on how step up VNS. Sent an email for help which they responded fairly quickly. The device is simple to use once you know which settings to choose. So far, very happy with my purchase and service from Caremax. *Update* I have been experiencing every night pleasent dreams (from 4 nights ago). Not sure if the Tens has anything to do with it. I have uploaded a small video to show how easy it is to set up the VNS setting :) This is a copy and paste (response from Caremax in case anyone needs it) of the steps: 1. Press Power/M button to select TENS Mode 2. Press CH button to select the channel with ear clips connected. 3. Press B Button to select the 'Adv Programs' flashing on the screen 2. Press P button until you see Program "02" showing on the screen. 4. Press + button to increase the intensity level and start treatment. (you will see the clock is flashing, if you need to change the setting, please press power button again to stop the clock before making any adjustment. ). It is pre-set to 25Hz at 200 microseconds which means you don't have to tinker with the frequency and/or pluse width. Currently I have it at level 3 instensity for 10 mins daily -for now. I don't suffer from depression or anxiety as I'm just using it as a preventable measure (my family has a history of mental illness). However my son has some GI issues and suffers from mild anxiety which is why I purchased this device in the first place. Just to be clear, he is under the guidance of a pracitioner who is aware of my son's issues so if any side effects occur, I can seek her advice. My only criticism is the ear electrodes. They are uncomfortable for my small ears so I ended up purchasing the Homemedics Pro TENS Machine Ear Clip Electrodes for tVNS which work really well with this device. Overall, I highly recommend the Tens machine + VNS for anyone looking to hopefully prevent using antipsychotic drugs.”

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Posted 2 years ago

“The website was helpful in choosing the right machine. It arrived quickly, and communication was good.”

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Posted 2 years ago

“Service and delivery very good”

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Posted 2 years ago

“Easy to apply and fast”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“So good, it helps me to relax and unwind everyday. Thank you!”

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Posted 2 years ago

“It’s easy to handle the wand by myself on myself. I enjoy the different settings and will recommend it to others”

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Posted 2 years ago

“Very prompt . The info booklet has been hard to wade through to program for VNS . A separate printed step by step instruction page would be useful specific to this.”

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Posted 2 years ago

“Great service, even responding to an email at 8.30pm!!”

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Posted 2 years ago

“I picked up the item - it was just as described - nice and easy - greeted with a smile”

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Posted 2 years ago

“I wish that I had seen it earlier. Works magnificently and inreases the amount of pads you can have operating at the same time. Highly reccommend.”

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Posted 2 years ago

“Working amazingly”

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Posted 2 years ago

“Good price Fast delivery Great product”

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Posted 2 years ago

“This is a great company. Very good product and quick, hassle free service. I will definitely shop with you again.”

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Posted 2 years ago

“Fantastic product. Easy to use and helpful”

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Posted 2 years ago

CareMax is rated 4.5 based on 2,153 reviews