CareMax Reviews

Name: CareMax
Rating: 4.54

4.5 Rating 1,621 Reviews

90 %

of reviewers recommend CareMax

4.5

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering to receiving was very fast and efficient”

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Posted 2 years ago

“Great efficient and prompt service..*****”

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Posted 2 years ago

“Great service and quick delivery. Product was just what I wanted and works well. Thanks Caremax.”

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Posted 2 years ago

“Great communication, reasonable delivery time frame”

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Posted 2 years ago

“Very quick and easy to order.”

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Posted 2 years ago

“I bought a TENS machine recently from Caremax and needed new electrode pads, ordered, quickly, and received efficiently. No hassles”

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Posted 2 years ago

“Postage was pretty quick. Tracking was provided and the item was well packaged.”

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Posted 2 years ago

“They are a great company for service and products”

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Posted 2 years ago

“Product was as described, great value for money and quick postage”

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Posted 2 years ago

“Speedy deliver and even changed the address when I only had the street name and not the number (thanks Google!)”

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Posted 2 years ago

“They delivered my ordered as per schedule and handled the product carefully”

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Posted 2 years ago

“Very good machine works great and my bad knee is already getting better+++”

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Posted 2 years ago

“Good product and service”

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Posted 2 years ago

“Good product and delivered quickly”

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Posted 2 years ago

“Very good service quick delivery and good product”

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Posted 2 years ago

“Takes a little while to get accustomed to the controls. I also have the knee sleeve, glove and ear clips. The instructions are a little vague of the main unit and to the accessories I have mentioned they are non existent. Tried YouTube but didn't get much joy there. If you have the knee sleeve on with 1 wire going to the clip and the other going to the pad attached to your leg you ready don't want to rest or touch your hand on the sleeve whilst it on as it gives you a fairly good jolt up your hand and arm well you soon learn not to after a few time. The unit itself is alright not flagship material but it's okay. Overall it does it's job tens wise still trying the EMS side of things but the results so far are mediocre was expecting a lot more after reading the initial writing and raves in the advertising. Had cheaper EMS machines that where just EMS and had better results. As a 3in1 machine at present I am only finding it so so, but maybe my opinion might be a little higher later as maybe I'm missing something in the instructions but I don't think so.IMHO it's a little better than some of the so called budget machines that are out there. Customer service is helpful”

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Posted 2 years ago

“Service was great but I've used tens machines a lot.”

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Posted 2 years ago

“Great service, no worries.”

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Posted 2 years ago

“fast good service”

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Posted 2 years ago

“The Service was great and delivered quickly to my place”

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Posted 2 years ago

CareMax is rated 4.5 based on 1,621 reviews