CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,752 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The CareMax 2.0 came highly recommended from a running buddy. And after a few weeks of use the recommendation has been validated. This is an excellent device that whole family is making use of from injury, recovery and general well being perspectives. 5 stars.”

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Posted 2 years ago

“It arrived very quickly and is very easy to use/ My only question is how much water should I be putting in the outer tank? That part wasn't clear. I would like an answer to this question if you actually read these reviews. Other than that, it's a great little machine and I'm very happy with it.”

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Posted 2 years ago

“Fast processing and delivery.”

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Posted 2 years ago

“Great device”

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Posted 2 years ago

“The heat & TENS therapy are fantastic”

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Posted 2 years ago

“Service excellent product is very good really helps my breathing”

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Posted 2 years ago

“Great support. Quick responses to messages with questions about products.”

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Posted 2 years ago

“Great service fast shipping”

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Posted 2 years ago

“Great, efficient service”

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Posted 2 years ago

“This is nice~ But is it possible to turn off vibration? Sometimes i enjoy only heating eyes. I don’t know how to turn off vibration.”

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Posted 2 years ago

“Very prompt response to my order”

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Posted 2 years ago

“Prompt service and provided tracking information. AusPost let the side down, tasking a full week to deliver.”

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Posted 2 years ago

“Delivered fast. Really useful how they have 4 heads so you can extend the number of pads per socket for my portable Tens machine. It turns my 4 pad machine into an 8 pad. I just need to get some more 5 x 5 cm pads now.”

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Posted 2 years ago

“Excellent service, very quick to send which was what I needed.... will highly recommend to friends but also buy again from them”

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Posted 2 years ago

“Quick and fast delivery”

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Posted 2 years ago

“This is awesome this is the second one we have got through you and here we are again getting a new one his old one finally died and he has it for about 4 years or so. We swear by it.”

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Posted 2 years ago

“The Water Pulse arrived quickly, was competitively priced and works exactly as described. Excellent service!”

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Posted 2 years ago

“Speedy delivery”

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Posted 2 years ago

“Easy to buy and correctly shipped.”

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Posted 2 years ago

“I haven’t had to use Caremax’s customer service”

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Posted 2 years ago

CareMax is rated 4.5 based on 1,752 reviews