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CareMax Reviews

4.6 Rating 1,276 Reviews
91 %
of reviewers recommend CareMax
Company Reviews Product Reviews
1,691
 Metrics Info
4.6
Based on 1,276 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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Walter Donney
Verified Buyer
“Good product at a reasonable price, would recommend to everyone that uses a tens machine, i have tried other brands but i put my trust in Caremax because of the reliability.”
Helpful Report
Posted 3 years ago
Peter Cheney
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Robert Bamforth
Verified Buyer
“Fast delivery.”
Helpful Report
Posted 3 years ago
Kevin Walker
Verified Buyer
“I had a problem with my nebulizer that stopped working after it tipped over. After a couple of days it is once again working fine. Customer care was prompt replying to my email.”
Helpful Report
Posted 3 years ago
Jeffrey Carr
Verified Buyer
“I had a problem with the clam for the pump but a new part arrived 3days after my complaint”
Helpful Report
Posted 3 years ago
Anthony Andrews
Verified Buyer
“Pretty good it helps alot when running good product”
Helpful Report
Posted 3 years ago
Tracey Fellowes
Verified Buyer
“Product arrived at approx time. Used for coue of days does give instant relief.”
Helpful Report
Posted 3 years ago
Matthew Daly
Verified Buyer
“Was a little late. But understandable due to vivid. Other than that happy customer thank you”
Helpful Report
Posted 3 years ago
Zara Palise
Verified Buyer
“I'm giving it a high rating because I'm going to assume it's really good based on a cheaper Tens Machine I currently use which is also quite good. I haven't actually received the machine yet (3 weeks and counting), because of the Covid situation in Melbourne. I look forward to receiving it and trying out the slippers mostly!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt shipping and effective device”
Helpful Report
Posted 3 years ago
Graham Brown
Verified Buyer
“Very happy with the Tens combo, work well with many programs to choose. Only criticism would be the instructions are basic and doesn't explain how to use all the programs in detail.”
Helpful Report
Posted 3 years ago
Tanya Bell
Verified Buyer
“Prompt with all aspects of my order and inquiries”
Helpful Report
Posted 3 years ago
Anne-Marie Brimble
Verified Buyer
“Caremax was quick at responding to orders and get them delivered. The only comments I would like to provide is that when I went to purchase another one of the same brand the price had gone up within a few days of my original purchase. Also I find the top bad is not always secure so when running hard/sprints the mask does fall down. However using the mask for general exercise is great for training.”
Helpful Report
Posted 3 years ago
John Ryan
Verified Buyer
“a little slow.”
Helpful Report
Posted 3 years ago
Julie Penney
Verified Buyer
“Have only worn the belt 3 times but it helps me stand and walk longer by supporting and stretching my spine. I don’t wear it much only when I know I’m going to be on my feet a long time as I don’t want to weaken my back muscles anymore than they already are.”
Helpful Report
Posted 3 years ago
Robert Orr
Verified Buyer
“Very happy with the service and when we accidently type the wrong suburb and sent them a email of the problem they were quick to respond.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Emily Watts
Verified Buyer
“Quick delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“My unit give me a nasty shock when I go from level 2 to 3. Does give good pain relief”
Helpful Report
Posted 3 years ago
Amanda Lewis
Verified Buyer
“Delivery was slow but I attribute that to circumstances surrounding covid19, and there was little communication regarding stages of my order, a little more communication would have been appreciated”
Helpful Report
Posted 3 years ago
CareMax is rated 4.6 based on 1,276 reviews
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