CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.29

4.3 Rating 2,639 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,639 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was about to buy 1000 miles Honda Accord 2014 and when I checked the car fax it had Front and rear collision with air bags deployed thanks to Car fax that I didn't invested my money it car fax is the best and I would recommend to everyone do check car fax even on 1000 mile vehicle .”

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Posted 11 years ago

“This is the second time I used carfax it was most helpful for my final desion to buy both vehicles”

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Posted 11 years ago

“I did actually buy the vehicle first, had several issues with the vehicle, then purchased the carfax to confirm what I had suspected. The seller lied about everything, the mileage was grossly understated, the odometer had been tampered with, and none of the repairs the seller claimed to have made we're done. Don't be like me do the carfax first and avoid going through lawsuits and hassles and get the vehicle of your dreams. T. Mosley St. Petersburg, FL”

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Posted 11 years ago

“I was amazed how many 2006 - 2008 cars at dealers had been through multiple auctions and how many that were claimed to be one owner had been owned 5 to 8 times. I ended up buying an honest 3 owner car that had very clean maintenance records and all of the owners had owned the car for at least two years. The car had been CPO'd two times, so I felt comfortable that it had been quite fully looked over even though it did have multiple owners. This was much more important because it was two states away. I wouldn't have considered it because of distance but it was $4000 less expensive than I could have bought the same vehicle in my home state. A quick 6 hour drive and I saved $4000. I felt the money spent on the Carfax made the drive worthwhile. Were it not for the Carfax, I probably wouldn't have risked the drive to be disappointed.”

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Posted 11 years ago

“It's a great service. Best option is the Unlimited CARFAX reports using license plates search which is around $55. You can only purchase this $55 package online, not throught the APP. I recommend that package because the $39 is only for one CARFAX only.”

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Posted 11 years ago

“It was great experince to buy with car fox i am very glad to use this service”

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Posted 11 years ago

“Saw an unbelievable price on a vehicle, and car fax helped me make the decision not to buy it. Fast, reliable results all the time.”

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Posted 11 years ago

“I used carfax to review several trucks I was considering purchasing. The truck I picked had a clean record and carfax helped me assure myself of the solid history of this vehicle.”

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Posted 11 years ago

“We were interested in the purchase of a used vehicle from a local dealer. The dealer provided us with an Auto Check report, which indicated no damage history. We decided to use the CarFax VIN scan capability for assurance and learned that the vehicle had been involved in a front end collision. We were so thankful that we had the CarFax resource to give us the full story!”

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Posted 11 years ago

“Car fax help me when I was undecided with purchasing a 2004 Acura tl. Acura indicated that it had less miles but when I checked with the inspection dates they did not match. Car had about 20000 miles more then it indicated”

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Posted 11 years ago

“Carfax makes me confident when buying a car”

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Posted 11 years ago

“Came in handy for the car I bought. Would of bought the car if it wasn't for Carfax and the history it gave me on the car. In the future I will for sure use Carfax again.”

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Posted 11 years ago

“If you want conformation to make this deal carfax will help you as they did with me and others.”

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Posted 11 years ago

“It was a Toyota T100 96' nice body shape with 123,000 miles on the odometer everything look good until I run the CARFAX warning me that the truck had a major rollback odometer of about 130,xxx miles with a last read of 257,000. So thankful for the CARFAX M.Sosa”

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Posted 11 years ago

“I find the vehicle information right away and u can have the confident on what ur buying,,,, reasonable price for 5 vehicle that you can check information,,, I'm very satisfied about car fax,,, good job,,,”

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Posted 11 years ago

“I would not have driven fifty miles to look at a car for my daughter if I had not been assured of a "clean" CarFax. We went down and ended up purchasing her perfect first car. She named it Lola. Daughter's happy, dad's happy. Thanks CarFax. Ben Ochart Glendale, CA”

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Posted 11 years ago

“I was going to buy a 2011 dodge charger that looked awesome with very low miles (17k) for an almost unbelievable price (14k) was told car had a clean carfax but I purchased a report on car just to be certain and found out car have a slavage and rebuilt title along with 2 recalls from dodge. So thank you so much carfax for saving my time as well as my money!”

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Posted 11 years ago

“I was getting a great deal on a new car. The deal seemed too good to be true so I looked up info on carfax to reassure myself that nothing was wrong with the car. I felt comfortable buying my new car once I saw the carfax report and very happy with my purchase.”

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Posted 11 years ago

“I was able to sell my 2003 Suburban for $1,500 more than what I would have gotten for a trade in. Because I had a Carfax report, it gave my buyer who was 965 miles away, the confidence to purchase my vehicle knowing it had been taken care of. Now, he has a good dependable vehicle that he is happy with and we had the additional money to buy another vehicle for us. And by the way, the Carfax report on the 2013 Yukon that we bought was the deciding factor between two different vehicles we were considering. Thanks Carfax, you made this process easier giving us the peace of mind when buying and selling our vehicles.”

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Posted 11 years ago

“I looked at four different 2002 Toyota tundras, the first three had the miles turned back. Two of the cars were from dealers , who did not seem surprised when I pointed it out. The third one was from a private seller, who was heartbroken, as he bought the car thinking the miles were genuine. He called me later asking how to create a carfax account. I told him I would not buy a car without using it.”

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Posted 11 years ago

CARFAX is rated 4.3 based on 2,639 reviews