Carpaydiem Reviews

Name: Carpaydiem
Address: 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, Tokyo
Rating: 4.42

4.4 Rating 1,194 Reviews

85 %

of reviewers recommend Carpaydiem

4.4

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Carpaydiem 5 star review on 6th December 2025

James Mzembe

Oscar Michelo

Carpaydiem 5 star review on 3rd December 2025

Jimmy Mugisa Issa

Carpaydiem 5 star review on 2nd December 2025

Nzeyimana Abubakar

Carpaydiem 5 star review on 24th November 2025

Elvis Ebengo

1123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good buy from carpaydiem”

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Posted 2 years ago

“greetings my comment is in relation to the shipping plan they are changing frequently shipping plan finally ends up taking waiting a long time to receive the goods at some point the transport costs that we use to take the car are very expensive because we are always changing the travel date depending on the shipping plan”

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Posted 2 years ago

“For this vehicle, i had challenges which have not been resolved. First, the vehicle was sent in a container against my will, secondly the docoments were not done well resulting in the vehicle over staying at the port in Dar es salaam, my client was slapped extra charges for off loading from the container and storage charges which summed up to about 397 USD. Firstly your company sent the bill of lading for 04 containers, but on the ground there were 03 containers. The port authority could not open the three containers waiting for clarification from your company.Secondly instead of correcting the bill of Lading documents , your company sent the other container with its own Bill of Lading now complicating the whole issue. At the time your company was correcting the documentation, the vehicle had already acrued more that the 14 stipulated days hence the extra days were charged for that. This was not our fault and i strongly feel your company should bare these extra charges . It is due to your inefficience. Unfortunately your comapany has declined to refund us saying there is nothing they can do.”

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Posted 2 years ago

“Good communication”

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Posted 2 years ago

“The pricing for the vehicles is very fair but there's need to improve in customer interaction.”

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Posted 2 years ago

“am happy that I have received my car, but you need to improve your customer care, there is no way we are giving you business, but you have very poor communication, i suffered after paying for my car, and the logistic team was not informed about the shipping and it took time for reservation,how can you ship a car in a container sure,our agents in dar-es salaam were shocked,you need to improve”

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Posted 3 years ago

“since I started buying this car, the car of this phase, the transporters were not very careful”

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Posted 3 years ago

“Thank you very much, i received the car in a very good condition”

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Posted 3 years ago

“Communication with customers proved to be very poor. The vehicle sold to me was not roadworthy. It failed to move from the harbour in Dar es salam. As I write, the vehicle is stuck in Dar es salam, being repaired. It is yet to make its 2000 kms to me in Lusaka, Zambia.”

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Posted 3 years ago

“Merci beaucoup Carused, ma voiture est bien arrivé.”

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Posted 3 years ago

“Vos véhicules sont devenus trop cher et vous ne faite plus de différence entre les anciens clients et les nouveau. les véhicules arrivent avec un retard”

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Posted 3 years ago

“Delay in sending the vehicles and ends up being unpleasant and harming our business”

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Posted 3 years ago

“I made a payment for repairs to be made on my unit before shipping and they were not done. I have raised this issue through your sales people, however, that has not been addressed.”

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Posted 3 years ago

“La réception avec retard !”

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Posted 3 years ago

“The indicated delivery date at port i.e 06.03.2022 was totally wrong as the car arrived after 7 days.”

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Posted 3 years ago

“happy for service thanks.”

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Posted 3 years ago

“Carpaydiem is a good company I can recommend for anyone who wants to buy or interesting to know your products and how you work.”

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Posted 3 years ago

“Thank you for your interview.Kindly note that your shipping schedule was apt.However the vehicle I boughywas defective on its AC and the Radio was vandalised and the customer had to replace the two Items.Please next time ensure such problems don't recur again.Also Note iam Dancan Murage and not George MUNDERU. Regards Dancan Murage.”

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Posted 3 years ago

“You have good price and good cars too. But you have to review your communication both oral and on your site Web which is still poor than other companies. Thanks”

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Posted 3 years ago

“I very happy i received my car in a good condition although it wasn't the car I had selected but no the shipment delayed a bit but otherwise everything was ok the communication was prompt”

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Posted 3 years ago

Carpaydiem is rated 4.4 based on 1,194 reviews