carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“They refused to supply a vat invoice and say this was only possible for businesses who paid via paypal, we need this for company accounts and legally a vat invoice should be supplied, they refused to then reply.”

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Posted 5 months ago

“New plate ordered for new private reg, quality was good and arrived eventualy but not same day depatch as advertised. Received no reply by email and no one ever answered the phone even after repeated attempts on different days and times. Website clearly states SAME DAY DESPATCH and speedy delivery but in my experience this was not the case. we states 4.9 stars but trustpilot level is 3.6. 3 Stars only as whilst they are good plates and fair cost but the Customer service and website info and ratings is marketing hype and not a reflection on my experience”

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Posted 5 months ago

“Everything as ordered. Fast and efficient.”

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Posted 5 months ago

“Very good plates sent quickly. Would definitely recommend.”

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Posted 5 months ago

“Great way to customise your plate. Arrived on time and looks great. Quality product. Would reccommend.👍”

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Posted 5 months ago

“Never got delivered”

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Posted 5 months ago

“Well designed and easy to use ordering system. Full range of options producing a high quality product. I was surprised just how quickly my plates arrived given that we had bank holiday to work round. Recommended.”

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Posted 5 months ago

“Thank you so much! Ordered and delivered in less than a week! Great quality and even added a last mine edit i emailed them about!!”

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Posted 5 months ago

“The car plates arrived quite quickly and were fine - the yellow colour on the rear plate was much lighter than is normal. I hope this will not be a problem with the police or DVLA”

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Posted 5 months ago

“Arrived on time and look well made. Can't say anything more than that.”

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Posted 5 months ago

“Not good! I ordered the number plate with premium delivery and it wasn’t delivered. I then complained and they said they sent me a replacement and i’m still waiting for it. apparently they’ve sent it with premium delivery but i’ve still been waiting 4 days.”

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Posted 5 months ago

“Absolutely incredulous that I get asked to review my purchase when I’ve still not received the goods. Order placed before the 1pm cut off for express delivery, paid the additional cost for express delivery and 4 working days later no sign of my number plate. Just lots of emails telling me it has been manufactured that it gone astray that it’s out for delivery, tracking link does not work so no idea where the plate is or when I might see it. Hands down the poorest shopping experience I’ve ever had.”

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Posted 5 months ago

“5/5 perfect fitment easy to install perfect for any enthusiast looking for an upgrade”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“The plates have come and were really good quality! Easy to fit with the fixing kit and I can’t fault the quick delivery and turnaround from the day I ordered them!”

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Posted 5 months ago

“Responsive customer service and good plates.”

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Posted 5 months ago

“Do not trust Car Plates Direct. I have not received my plates. No one returns my tele calls. No response to my email. The TrustPilot rating on Car Plates Direct website is overstated compared to TrustPilot site. DO NOT TRUST OR BUY PLATES FROM CAR PLATES DIRECT.”

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Posted 5 months ago

“Very happy with the license plates fast delivery no problems excellent service easy to order”

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Posted 5 months ago

“No issues with quality but delivery time not as good as other companies we’ve used”

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Posted 5 months ago

“Great service. Good value and good quality”

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Posted 5 months ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews