Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,592 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely items, good quality, fair prices, and quick delivery. The customer services are also polite and quick to see if you need any help. Excellent.”

Helpful Report

Posted 2 years ago

“I recently visited Ireland and spent some time in some of your stores. What a wonderful collection of mementoes ranging from inexpensive to more expensive, something for everyone's taste. Once I got home I realized that I had not purchased something that I really wanted so I went online to purchase it. Your website was very easy to navigate and the shipping...Wow! I could not believe how quickly it arrived almost halfway around the world.”

Helpful Report

Posted 2 years ago

“I was completely unsatisfied with the glass The sticker was stuck on at an angle not in the centre and was peeling I sent an email to return it and got no responce ! I coukdnt give this as a gift It looked awful and cheap”

Helpful Report

Posted 2 years ago

Hi Michelle, I am so sorry to hear that. We did not receive any email from you on our end. We will have a new replacement glass shipped or you as soon as possible. Sincerest apologies for the inconvenience. Kind regards, Customer Care.

Posted 2 years ago

“Product came on time and its great”

Helpful Report

Posted 2 years ago

“I ordered several chocolates from the site and they arrived promptly in excellent condition. They were also quite yummy!”

Helpful Report

Posted 2 years ago

“My order was sent in a timely matter and was just what I ordered. Will order again from Carrolls!”

Helpful Report

Posted 2 years ago

“Purchased 2 soccer balls for €18.00 each, as described on the site. But instead the description was wrong and I received 2 small hand sized soft balls. And when I rang I wasn’t offered the right items in which I had paid for, just said they would rectify the site. What a waste of money.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review Carrolls Irish Gifts. We are sorry to hear that you were not provided with the right items despite it being described on our site. We take feedback like this seriously and would love to make things right. Can you please let us know how we can best rectify this for you?

Posted 2 years ago

“I give it 4 stars because the handmade wooden harp tree decorations aren’t finished as well as I would like. I ordered 2 because 1 was a gift. Because of the way it looks I don’t think I’ll gift it.”

Helpful Report

Posted 2 years ago

“Ordered a rugby shirt, arrived within days and is very good quality 100% cotton. Very pleased.”

Helpful Report

Posted 2 years ago

“I wasn’t able to obtain the goods I wanted in the area I was staying in Ireland so it was great to be able to get them on line. They arrived promptly and I had no problems. I will certainly use your inline facility again, until I can return to your wonderful country.”

Helpful Report

Posted 2 years ago

“excellent service and products”

Helpful Report

Posted 2 years ago

“My 2 t shirts arrived quickly with no problems, Im very satisfied with the service and products”

Helpful Report

Posted 2 years ago

“Beautiful,Great Quality Gift. Super fast Delivery.”

Helpful Report

Posted 2 years ago

“Arrived very quickly. Dispatched same day”

Helpful Report

Posted 2 years ago

“Very cute sweater! Ordered online and it was shipped via UPS super quickly to NYC.”

Helpful Report

Posted 2 years ago

“The sweaters were just perfect, on one the knitting was a little looser for an inch or so, just about noticeable, however why would you turn up the heating when you can wear something as lovely as a lovely sweater like these?”

Helpful Report

Posted 2 years ago

“Honestly high quality goods and everytime I order from them its delivered so quickly”

Helpful Report

Posted 2 years ago

“The gift shop has an excellent variety of gifts. Many choices for children and toddlers. I bought my great-grandchildren the plastic drink cups. My three-year-old very active great-grandson dropped his cup on the cement patio and it broke. I looked up the gift shop online and found a metal cup. I ordered the metal cup for him. It will last him much longer than another plastic cup.”

Helpful Report

Posted 2 years ago

“Lovely quality gifts and great service”

Helpful Report

Posted 2 years ago

“Perfectly wrapped very carefully. Top of the line products. I am so happy with my order. See you soon, heading to Ireland next week.”

Helpful Report

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,592 reviews