Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,845 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 19th September 2026

163

Anonymous

Anonymous // 01/01/2019

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“Carroll’s Irish gifts customer service is outstanding. Their communication and refund policy is excellent”

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Posted 4 years ago

“Super cardigan, correct size, my only problem is no spare button or spare bit of wool. The buttons are very unusual, so if I lose one, I will have to replace all of them. I contacted Carrolls for spares but was told they are never supplied. Even my cheap cardis from Primark come with spare buttons.”

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Posted 4 years ago

“Reasonable prices, found several gifts.”

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Posted 4 years ago

“Placed an order of several different things for small gifts. Price was excellent, delivery earlier than expected and everything was perfect. Have ordered before on line with Carrolls having been into the store on several occasions during visits to Dublin. Buying Instore or on line, you'll find the gift you want at the price you want 10/10 from me!!”

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Posted 4 years ago

“Excellent service and really great quality”

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Posted 4 years ago

“I received the wrong items. I specifically looked for Irish cream chocolate bars and found this site. I ordered it and it even came in a package that was low key. They put the wrong item in. My shipping order receipt, i double checked, says Irish cream. I was very disappointed.”

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Posted 4 years ago

Bethann thanks for your review. Sorry the wrong bars were sent. I have sent a package to you now with the correct bars in it that you ordered. Regards, Customer Care Team.

Posted 4 years ago

“My wool sweater was advertised as 'oatmeal' with the photo showing a solid cream color. However, the entire knitted piece had hundreds of flecks of bright ORANGE, BLUE and BLACK interwoven in the thread. Nothing would do but pick out these hideous specks with tweezers. I don't recommend this company.”

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Posted 4 years ago

Hi there, We are very sorry to hear this. We checked and it seems that we sent you the flecked version of this sweater instead of the oatmeal you originally purchased. Had you originally contacted us about the wrong item being received we would have been able to set up a return and ship out the correct sweater you purchased. We are very sorry about the inconvenience caused by this matter. Kind Regards, Carrolls Customer Support Team

Posted 4 years ago

“Loved the sweatshirt I purchased for my granddaughters, and the quality was better than expected, Delivered to my home in the US within a week of placing my order. Highly recommend.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“I live in Canada. I visited Dublin in 2018 and went to Carrolls to get souvenirs for ourselves, friends and family. The prices were awesome, the selection amazing. Now that we're back in Canada, I do about 1 or two orders yearly. I usually take advantage of the free shipping minimums and the sale products- which isn't hard to do. Shipping to Canada is relatively fast and items are as ordered. Would definitely recommend!”

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Posted 4 years ago

“We cannot write a review because we have not received the items we purchased. Our purchase was on October 14, online of course. Getting close to a month, and no delivery. Tracking number indicates our order was received for delivery in U.S. on October 16. No updates since then. We do need for our items to be delivered prior to November 24. We are flying to a family reunion for Thanksgiving, on the 24th. Our items were to be gifts to some family members. We would greatly appreciate it if you could look into this and expedite deliveryof our purchased items. Thank you. Regards, Bob & Sharon”

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Posted 4 years ago

“Fantastic service, quality items, greatly priced, will definitely be back again soon 👍”

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Posted 4 years ago

“I’m always pleased with the prompt delivery of my orders. Also extremely happy with you’re response when my order is not correct. Thank you so much.”

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Posted 4 years ago

“Prodotti originali di buona qualità.”

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Posted 4 years ago

“Great service, Great product - love the slippers”

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Posted 4 years ago

“VERY happy with the service and the staff who phone me to make sure the order was right”

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Posted 4 years ago

“very excellent items”

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Posted 4 years ago

“Very pleased with my coasters!”

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Posted 4 years ago

“My gift has not yet arrived!”

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Posted 4 years ago

Thanks for contacting us. Our standard post to Australia is a very good price but it can take 2-3 weeks. I can see your package has now arrived with you. Regards, Customer Care Team

Posted 4 years ago

“Absolutely love all the items. Great products and speedy delivery to USA”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,845 reviews