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Carrolls Irish Gifts Reviews

4.6 Rating 7,659 Reviews
89 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,659 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Carrolls Irish Gifts Reviews
Anonymous
Anonymous  // 01/01/2019
Happy with products and service.
Helpful Report
Posted 4 years ago
Delighted to be able to get something Irish to send overseas to a newborn. Thanks again
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Posted 4 years ago
Very nice fabric and good fitting
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Posted 4 years ago
Quick and easy order, plenty options to choose from, although few products were replaced in the basket I chose. This possibility is mentioned on the website, so I can't complain but it would be nice to know or even chose the product of replacement.
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Posted 4 years ago
I found the service fantastic
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Posted 4 years ago
Top, Friendly, Nice gladly anytime again from Austria... Feicfidh mé arís thú
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Posted 4 years ago
Great quality, fast shipping to Canada
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Posted 4 years ago
So happy with my order, the expedition to France, and the product
Carrolls Irish Gifts 5 star review on 12th July 2021
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Posted 4 years ago
We purchased a stunningly beautiful linen. The pictures online don’t do it justice. We used this linen for our wedding as a decorative piece and now it will turn into a family heirloom. Shipping was super fast.
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Posted 4 years ago
Bought a small bronze gift for my husband for our anniversary. I ordered it to click and collect and it was a quick and smooth transaction. Staff were very friendly. I didn't however get a text or email to say it was ready to collect so I had to ring to check but that was a quick and easy phone call with a friendly voice at the other end.
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Posted 4 years ago
Hi Samantha, Thank you for your review. We have noticed lately that some customers are not getting the automatic emails regarding their click & collect order being ready for collection. It may be the case that these emails are being sent to the trash or spam folders. We are truly sorry about this. While we look into fixing this our Customer Support team have begun to email customers regarding their order being ready for collect to ensure all customers are aware. Kind Regards, Rachel
Posted 4 years ago
I've already been in touch with customer care about my order it was melted when it was received and some of it had to be thrown out and what I did save had to be put in the fridge I was very disappointed
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Posted 4 years ago
Hi Sarah, Thank you for taking the time to leave a review. We are very sorry about this issue. We did offer to replace the chocolates that arrived in this condition. Please feel free to get in touch again if you'd like us to arrange this. Many thanks, Niamh
Posted 4 years ago
Item great, PP more expensive than the gift :)
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Posted 4 years ago
I have been a Carroll's customer for about three years now. I have always been extremely pleased with the customer service, the merchandise and the speed in which the orders have arrived.
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Posted 4 years ago
Hi Shari, Thank you for your continued support with us. We really appreciate it and are glad we can help you have a great experience with us. Kind Regards, Rachel
Posted 4 years ago
Beautiful scarf and lovely aran pattern. Also pewter trinket box nice.
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Posted 4 years ago
Problem with delivery charges to UK, order was not despatch as per order so missed the wedding date.
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Posted 4 years ago
paid for express delivery but it took a week to get my order. ordered for fathers day and was late. didn't have what I ordered but did substitute.
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Posted 4 years ago
Ordered an engraved glass for father's day. Should be ready in 2 days apparently. 10 days later I was contacted. Missed father's day by a week and was told that the glass was there over a week but they had failed to contact me. Terrible service
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Posted 4 years ago
I bought 5 pocket watches as gifts for my husband and grooms men for our wedding. Easy to order get engraved and delivered within a week. The faces of the 5 men were priceless. They were gobsmacked. Highly recommend Carrolls irish gifts
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Posted 4 years ago
Hi Fiona, We are glad to hear your husband and grooms men liked their presents from you. Perfect gift idea. Congratulations on the wedding! Kind Regards, Rachel
Posted 4 years ago
I am an American. I have ordered many things from Carroll’s in the past. They always deliver high quality goods in a prompt manner even across the Atlantic Ocean to USA. I always appreciate their service. They allow you to track your packages so you never have to wonder where it is.
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Posted 4 years ago
Hi Timothy, Thank you for your review and continued support with us. We love to hear customers are having a great experience with us and are glad that your order has arrived across the Atlantic Ocean in a timely manner. Kind Regards, Rachel
Posted 4 years ago
Very fast delivery of four Beautiful Guinness glasses of which I am drinking out as I type. Securely wrapped and boxed. Great service. Thank you so much.
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Posted 4 years ago
Carrolls Irish Gifts is rated 4.6 based on 7,659 reviews