Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,592 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Really nice mug. Plus it came broken but carrolls team sent me a mew one. Thx so much.”

Helpful Report

Posted 2 years ago

Thank you for your kind words and the 5 star rating! We appreciate you taking the time to share your positive experience with Carrolls Irish Gifts. We strive to provide a positive experience for our customers and are delighted that you liked your mug. We apologize for the inconvenience of it being broken and are relieved that our team could send you a new one. Thank you again for your support!

Posted 2 years ago

“Once again I have been very pleased with the items I have ordered and received very quickly. It is a touch of Ireland coming in France for Christmas! Thank you!”

Helpful Report

Posted 2 years ago

Thank you for your wonderful 5 star rating of Carrolls Irish Gifts, Viviane! We really appreciate your loyalty and are pleased to hear that you love the items you've ordered. Your kind words about bringing a touch of Ireland to France for Christmas really means a lot to us. Once again, thank you for being a loyal customer!

Posted 2 years ago

“easy to order, good notification and punctual delivery. Kids look nice , mom says GOOD QUALITY ! Thank you !”

Helpful Report

Posted 2 years ago

Thank you so much for your five star rating and such kind words! We appreciate your feedback and are thrilled that your kids love their gifts and you are happy with the quality. We are very proud of our easy to order process, good notifications, and punctual delivery, so it's wonderful to hear that you experienced that first-hand. We look forward to seeing you again soon at Carroll's Irish Gifts!

Posted 2 years ago

“Prompt turnaround on order.”

Helpful Report

Posted 2 years ago

Thank you so much for rating us 5 stars! We really appreciate your business and are happy to hear that you experienced a prompt turnaround on your order. We always strive to provide a first-class service at Carrolls Irish Gifts.

Posted 2 years ago

“Loved the selection, quality and prices of gifts at their stores while in Ireland, love their selection, quality and prices online too! Have ordered online several times from the US. Always very quick delivery, always accurate in what they shipped and shipping costs very fair! Will continue to buy from this site!”

Helpful Report

Posted 2 years ago

Thank you so much Susan for your 5-star rating of Carrolls Irish Gifts! We're really glad to hear you love our selection, quality, and prices, and that you've been a loyal customer over the years. We appreciate your continued support and look forward to helping you find the perfect Irish gift in the future!

Posted 2 years ago

“Very efficient delivered on time will be using Carroll again.”

Helpful Report

Posted 2 years ago

Thank you Julie for your 5 star rating of Carrolls Irish Gifts! We are delighted that you found the service to be very efficient, and that your order was delivered on time. We look forward to working with you again in the future!

Posted 2 years ago

“I was able to find interesting and thoughtful gifts at Carrolls. The checkout and payment process was a snap, and the delivery came exactly as predicted. I think I'll make Carrolls my first choice when buying gifts for family and friends.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and your wonderful 5 star rating of Carrolls Irish Gifts, Marko! I'm so pleased to hear that you had a great experience with us, and were able to find interesting and thoughtful gifts. It's heartwarming to know that you plan on making Carrolls your first choice for buying gifts for family and friends. Thanks again!

Posted 2 years ago

“Great store with so much to choose from. I ordered multiple items to be delivered to US. Got one item only. Multiple follow up. Told multiple times that the rest of my order was on its way. Never provided a tracking number or anything else for the second shipment. Right now, I'm out around $110 usd.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience with Carroll's Irish Gifts. We apologize for the multiple follow ups and lack of tracking number or information about your second shipment. We understand the frustration of spending $110 USD and not receiving what you paid for. I can see one of our team has reshipped the missing items for you. We value your feedback and would love the opportunity to serve you better. Apologies for any inconvenience.

Posted 2 years ago

“They have a great selection great customer service, and shipping was very fast. I love the cardigans, especially”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, Anthony! We really appreciate your kind words about our great selection, customer service, and fast shipping. We're so glad that you love our cardigans! Thank you for being a loyal customer of Carrolls Irish Gifts.

Posted 2 years ago

“All the gifts ive ever bought or ordered online from Carrolls have been exceptional this was no exception very well packaged (safely as it was glass) and great quality. Thank you”

Helpful Report

Posted 2 years ago

Thank you Julie for your 5-star rating of Carrolls Irish Gifts! We are so delighted to hear that you are consistently pleased with our products, and we deeply appreciate your loyalty. Every gift we offer is crafted with care and your positive feedback is greatly valued.

Posted 2 years ago

“Made a large order and found that they have great customer service. Everything ordered was delivered impeccably.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating! We are so pleased to hear that your large order was delivered impeccably and that you found our customer service to be great. We appreciate your kind words and support!

Posted 2 years ago

“The customer service was amazing. They were quick to respond and to my email with questions. The products are amazing and great quality.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating! We are so pleased to hear that our customer service was amazing and that the products are of great quality! We take great pride in providing our customers with a seamless experience and we appreciate you taking the time to share your thoughts with us.

Posted 2 years ago

“Lovely gift, exactly what I was looking for. And customer service excellent.”

Helpful Report

Posted 2 years ago

Thank you, Eleanor, for the 5-star rating of Carrolls Irish Gifts! We are overjoyed to hear that you found a lovely gift and were pleased with the excellent customer service. We appreciate your kind words!

Posted 2 years ago

“They responded to my email quickly and when the product came back in stock, they sent me an email letting me know. When I ordered the product, it came in the mail quickly. I was very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Carrolls Irish Gifts! We are so pleased that you had a great experience with us. We appreciate you taking the time to share your positive experience. We are glad that when the product came back in stock, our team was able to send you an email to let you know, and that your purchase arrived quickly. We hope you continue to enjoy your purchase and thank you again for your kind review!

Posted 2 years ago

“Amazing products at reasonable prices and great service!!!”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Carrolls Irish Gifts, Alene! We appreciate your kind words about our amazing products at reasonable prices and great service!!!

Posted 2 years ago

“Fantastic service sent gift to America present received promptly much faster than uk”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5-star rating of Carroll's Irish Gifts! We're so glad to hear that your gift got to America promptly and faster than expected. We appreciate your kind words and we look forward to seeing you again soon!

Posted 2 years ago

“The Merino Wool is really very nice and very warm. I like clothes from Ireland, since I spend two weeks in a house boat on Shanon River.”

Helpful Report

Posted 2 years ago

Thank you so much for giving us a 5 star rating and for being a loyal customer! We're glad to hear that you are enjoying the quality of our Merino Wool, as it really is very nice and warm. We are thrilled to know that you had a wonderful time on Shannon River and were able to experience the culture and beauty of Ireland through its clothing. It is customers like yourself who make our store distinct and special.

Posted 2 years ago

“The store is amazing and the employees are very friendly and helpful. I had the opportunity to visit the store in person and also purchase items online. I had a great experience both ways. Everything came packaged nicely and shipped quickly. I would definitely purchase from them again!”

Helpful Report

Posted 2 years ago

Thank you so much for the five star rating of Carrolls Irish Gifts! We are delighted you had an enjoyable experience both visiting us in person and when ordering items online. We appreciate your feedback and are thrilled that you will shop with us again. We are proud of the store and always strive to provide the highest quality products, along with friendly and helpful employees. Thank you for your support!

Posted 2 years ago

“I was so pleased with the item I bought and the service was excellent.”

Helpful Report

Posted 2 years ago

Thank you so much, Eileen, for your kind 5-star rating! We're thrilled to hear that you enjoyed your purchase from Carroll's Irish Gifts and found the service excellent. It's customers like you who make it all worthwhile!

Posted 2 years ago

“Loved the shee mugs! They were a gift for a friend did not disappoint. Easy tracking for shipping.”

Helpful Report

Posted 2 years ago

Thanks so much for the feedback, We really appreciate it!

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,592 reviews