Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't find it at your local retailer, Cask Cartel will get it.”

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Posted 2 years ago

We put in the work to keep you and all of our customers happy. We hope to serve you again!

Posted 2 years ago

“Some difficulty in sourcing the product, but overall positive experience.”

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Posted 2 years ago

Thank you so much for leaving this review! We’re grateful to have you as our customer.

Posted 2 years ago

“I'd like to give 5, because they delivered what I ordered in (what turned out to be) a timely manner. But other than payment confirmation, I didn't receive any information on status, delivery, etc. After several days I had to email them. They did reply quickly and gave the corporate-speak about business days, etc. If (Cask Cartel) will add another page to their website on the delivery timing of a SPECIFIC order I imagine customers will be happier.”

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Posted 2 years ago

Thank you so much! This feedback helps us improve the quality of customer service provided to all our customers and celebrate our wonderful teammates.

Posted 2 years ago

“nice and easy”

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Posted 2 years ago

Thank you so much for your kind words!

Posted 2 years ago

“good site, good selection”

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Posted 2 years ago

We strive to provide superior service!

Posted 2 years ago

“Ordered 3 bottles in June and have enjoyed them. However, it took a long time for it to be delivered, it wasn't until I called to follow up that the items were shipped.”

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Posted 2 years ago

We really appreciate your business. Please let us know what we can do for you in the future.

Posted 2 years ago

“Looking for spirits your local liquor store doesn't have because their distributor doesn't carry.”

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Posted 2 years ago

We really appreciate you taking the time to share your rating with us.

Posted 2 years ago

“Had what I wanted and seemed reasonably priced”

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Posted 2 years ago

Thank you for your review. We will share this with the store team to let them know how we are doing.

Posted 2 years ago

“Check out is easy, I have ordered a few times and so far everything has arrived in good condition and in a timely manner.”

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Posted 2 years ago

“good product”

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Posted 2 years ago

“Still have not received order Just got confirmation that it will be delivered the end of July”

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Posted 2 years ago

“Prices could be lot cheaper along with a option of free shipping when ordering 100.bucks or more,”

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Posted 2 years ago

“good online shopping”

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Posted 2 years ago

“good”

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Posted 2 years ago

“I can't figure out where to type of the gift message”

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Posted 2 years ago

“Good prices”

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Posted 2 years ago

“good”

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Posted 2 years ago

“good”

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Posted 2 years ago

“would like gift note option”

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Posted 2 years ago

“worked good”

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Posted 2 years ago

Cask Cartel is rated 4.3 based on 17,306 reviews