Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process is easy”

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Posted 1 year ago

“Wanted This After Watching The Show!-Can't Wait To Taste This!-Thank-You!! !”

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Posted 1 year ago

“good”

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Posted 1 year ago

“I haven't received my limincello . It is aug. 10. Where is my limencello? Debra lorenzi”

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Posted 1 year ago

“Im not getting any help or feedback i wrote an email canceling my order i placed wrong order ordered wrong bottle and im not receiving any help this is after first bottle i ordered a springbank 12 that was said to be available wasnt available. Update: caskcartel reached out and helped me resolve my issue, i was too hasty with my poor feedback it seems.”

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Posted 1 year ago

“n/a”

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Posted 1 year ago

“Good service online”

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Posted 1 year ago

“Not easy to complete the gift message but otherwise good.”

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Posted 1 year ago

“Had a very positive experience…”

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Posted 1 year ago

“Website is easy to navigate. Wide selection and reasonable prices.”

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Posted 1 year ago

“A month after I placed it, my order has still not been fulfilled, and my efforts to contact Customer Service have been completely ignored. I would cancel the order completely if I could find the link on the website to do it! UPDATE: A couple days after I entered this one-star review, I got an email notifying me of the imminent delivery of my shipment. It arrived exactly on the day indicated, and in perfect condition. After eight years of searching I wasn't sure I would ever hold a bottle of this particular expression again; so I am delighted to say it now occupies a proud place on my shelf. My previous criticisms still stand--the lack of early and frequent communications and the lack of support options from the website--but I will still use CC again when I need to locate a rare dram.”

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Posted 1 year ago

“It would have e been 5 stars but it's been a while since I placed the order and it just shipped today!”

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Posted 1 year ago

“Order took about 4 days to process (4 business days passed between confirming my order and when I received any shipping information.) Order arrived on time as promised. Items were very well packaged and arrived safely.”

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Posted 1 year ago

“THE SELECTION IS OUTSTANDING THE DELIVERY IS CAREFULLY PACKAGED I'M PLEASED THANK YOU”

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Posted 1 year ago

“my kids will love the creek water”

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Posted 1 year ago

“Taylor is great to deal with as a customer service representative. Tony”

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Posted 1 year ago

“Did not get to send free message, that's okay just wanted to say happy birthday”

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Posted 1 year ago

“It took a while to get my package but it made it with no damage to package. Thanks to cask cartel I have a alcohol that local liquor carrier don't have I'm very excited about it too.”

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Posted 1 year ago

“highly recommended”

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Posted 1 year ago

“Never had this product before I enjoyed it wanted to buy one for myself.”

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Posted 1 year ago

Cask Cartel is rated 4.3 based on 17,306 reviews