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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Process is easy
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Posted 1 year ago
Wanted This After Watching The Show!-Can't Wait To Taste This!-Thank-You!! !
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Posted 1 year ago
good
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Posted 1 year ago
I haven't received my limincello . It is aug. 10. Where is my limencello? Debra lorenzi
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Posted 1 year ago
Im not getting any help or feedback i wrote an email canceling my order i placed wrong order ordered wrong bottle and im not receiving any help this is after first bottle i ordered a springbank 12 that was said to be available wasnt available. Update: caskcartel reached out and helped me resolve my issue, i was too hasty with my poor feedback it seems.
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Posted 1 year ago
n/a
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Posted 1 year ago
Good service online
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Posted 1 year ago
Not easy to complete the gift message but otherwise good.
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Posted 1 year ago
Had a very positive experience…
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Posted 1 year ago
Website is easy to navigate. Wide selection and reasonable prices.
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Posted 1 year ago
A month after I placed it, my order has still not been fulfilled, and my efforts to contact Customer Service have been completely ignored. I would cancel the order completely if I could find the link on the website to do it! UPDATE: A couple days after I entered this one-star review, I got an email notifying me of the imminent delivery of my shipment. It arrived exactly on the day indicated, and in perfect condition. After eight years of searching I wasn't sure I would ever hold a bottle of this particular expression again; so I am delighted to say it now occupies a proud place on my shelf. My previous criticisms still stand--the lack of early and frequent communications and the lack of support options from the website--but I will still use CC again when I need to locate a rare dram.
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Posted 1 year ago
It would have e been 5 stars but it's been a while since I placed the order and it just shipped today!
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Posted 1 year ago
Order took about 4 days to process (4 business days passed between confirming my order and when I received any shipping information.) Order arrived on time as promised. Items were very well packaged and arrived safely.
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Posted 1 year ago
THE SELECTION IS OUTSTANDING THE DELIVERY IS CAREFULLY PACKAGED I'M PLEASED THANK YOU
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Posted 1 year ago
my kids will love the creek water
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Posted 1 year ago
Taylor is great to deal with as a customer service representative. Tony
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Posted 1 year ago
Did not get to send free message, that's okay just wanted to say happy birthday
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Posted 1 year ago
It took a while to get my package but it made it with no damage to package. Thanks to cask cartel I have a alcohol that local liquor carrier don't have I'm very excited about it too.
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Posted 1 year ago
highly recommended
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Posted 1 year ago
Never had this product before I enjoyed it wanted to buy one for myself.
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Posted 1 year ago
Cask Cartel is rated 4.3 based on 17,306 reviews