“They were average in every respect, however when I left because I bought an Imported car (they don't cover imports), the after sales was frustrating when I needed no claims information for my new Insurer. My e-mails were not responded to, and I had to make repeated requests to get in sorted out. Like a lot of companies, once you leave, they don't seem to be to be bothered about you.”
“I missed a request for information as they send ALL correspondence out in envelopes marked 'Your Policy Documents' which resulted in my policy being cancelled and I then had to pay more money to reinstate. This made the years' insurance more than the other quotes I had. Very poor customer service. Definitely no renewing with them.”
“Did not need to make a claim. Renewal price was too high with no negotiation, so did not accept. Better deal elsewhere. but only slightly better than GoCompare.”
