Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to check within minutes a car that I was interested in and actually it had been involved in an accident which I would never have known about otherwise. So, it was very helpful.”

Helpful Report

Posted 6 years ago

Thanks Laura for your great review, so glad our review was helpful. JC

Posted 6 years ago

“Changing my review after you took time to sort out my problem and gave me a refund. I feel that you need to keep your register up to date to avoid future negative reviews. You weren't the only company to have out of date info which seems to suggest that insurance companies and their assessors are a law unto themselves.”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“Responded well.with great customer service.”

Helpful Report

Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“It was clear and contained relevant information. Leaves me with information to talk to the seller about.”

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Posted 6 years ago

Thanks you - good luck with your purchase. JC

Posted 6 years ago

“Cazana is easy to use , easy to navigate round to find what you are looking for, comes up with good information so you are well informed when you go to purchase a vehicle. Would use again 5*”

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Posted 6 years ago

Thanks do much Christopher - great review. JC

Posted 6 years ago

“Just what I was needing thanks”

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Posted 6 years ago

Thanks - so pleased it was just what you were looking for. JC

Posted 6 years ago

“I received excellent service with a follow up enquiry with the company”

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Posted 6 years ago

Thanks Barry for a great review. JC

Posted 6 years ago

“I am very happy with results but cannot award a 5 star until I have collected the car ( Saturday) and driven it. I will certainly use this service if necessary in the future and will recommend to my friends and associates. A big thank you. Merry Christmas”

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Posted 6 years ago

Thanks Marie - Glad our information was useful !! Happy New Year!!! JC

Posted 6 years ago

“Great customer service. Responds to customer queries very promptly.”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns

Posted 6 years ago

“Originally reviewed as Very Poor as no web link was sent to allow me to review the report offline, therefore when I closed the page I lost the information. After posting my review a link was sent to allow me to see the review again, however it did not tell me anything that I had not already known from free sources, you pay your money and take your chances I guess. It did only cost a tenner so I am not too out of pocket, glad I did not pay more.”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns

Posted 6 years ago

“Better value for money than MyCarCheck.”

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Posted 6 years ago

Thank you Paul for your great review. JC

Posted 6 years ago

“I felt as though I was 1 step ahead when purchasing a vehicle. .”

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Posted 6 years ago

Thanks - Glad our information was useful !!

Posted 6 years ago

“Easy to use but a quite expensive. Good online service”

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Posted 6 years ago

Thanks Arash !

Posted 6 years ago

“Got a lot off information about old mot history which was good. I really wanted to know what garage or dealership my car was first purchased and I can't seem to get. Your information says around Northampton but that's all. If I got exact dealership I'd be a happy man”

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Posted 6 years ago

Thanks for your review, I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“Got the information I wanted”

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Posted 6 years ago

Thanks Adrian - Glad our information was useful !!

Posted 6 years ago

“Very good value for money tells if any finance of vehicle or if vehicle has been written off or stolen, only thing missing is does not tell you if any colour changes or original colour”

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Posted 6 years ago

Thanks Tony for a great review, I have forwarded your comments to our team. JC

Posted 6 years ago

“Most of the information I Wanted, the only bits I would have liked was information of previous owners, which you probably are not able to supply.”

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Posted 6 years ago

Unfortunately, due to data protection, we cannot provide the details of current/previous owners. We would advise contacting the DVLA through the V888 form.

Posted 6 years ago

“Answered most of my thoughts,”

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Posted 6 years ago

Glad we could help. Any suggestions to help improve our service ? JC

Posted 6 years ago

“Service was good only I expected to pay £6.99for a gold service and I was charged 9.99?”

Helpful Report

Posted 6 years ago

Hi. To clarify - the charge of £6.95 per report applies if you pay for 3 at one time. Many thanks for your comments on service GD

Posted 6 years ago

“Not so much happy as ripped off the first price for 1check was £3.50 which checked nothing worthwhile the second price was £6.50 giving a comprehensive check not so bad but then I was charged £9.95 as the prices were from? From what from rip off big time!!!!!”

Helpful Report

Posted 6 years ago

Hi. I am sorry your feel like that but we believe our pricing is clear. The cost of three reports is £19.50 or £6.50 each whereas a single report is £9.95 GD

Posted 6 years ago

Cazana is rated 4.2 based on 3,561 reviews