Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The report was quick and informative - but I thought it a little expensive at £9.99”

Helpful Report

Posted 7 years ago

We Take your feedback into consideration, James, Cazana Support.

Posted 7 years ago

“"THE RESULTS OF THE CHECK SEEMED TO BE OK, BUT I HAD A QUERY ON WHETHER THE VEHICLE WAS REGISTERED WITH DVLA AS A VAN OR MOTOR\/HOME\/CARAVAN, AND I AM STILL WAITING FOR AN ANSWER." UPDATED ON MONDAY, SATISFACTORY RESPONSE: AN APOLOGY, AND A PARTIAL REFUND AS COMPENSATION FOR THE DELAY (OVER THE WEEKEND). A LOT HAPPIER ABOUT THE COMPANY NOW.”

Helpful Report

Posted 7 years ago

Thanks for your feedback Vera, we are pleased we were able to come to a satisfactory conclusion for you. Fiona

Posted 7 years ago

“great bt could not find a way to print it off why dont you add a print button”

Helpful Report

Posted 7 years ago

We are always trying to find ways to improve our services, we value your feedback, James , Cazana Support.

Posted 7 years ago

“Quick Service. Good info. Reasonable price.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to provide feedback - much appreciated.

Posted 7 years ago

“Results ok but was not up front with full payment as I only wanted to check one car ! Thought cost would be as advertised £4 Not £20”

Helpful Report

Posted 7 years ago

“Good information, easy to read and operate.”

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Posted 7 years ago

Many thanks for taking the time to review, Hope we can assist in the future. FL

Posted 7 years ago

“Query was answered very promptly with comprehensive info”

Helpful Report

Posted 7 years ago

“Report should be in pdf format. It should not be only based on history but should also include the present. Like the car I looked was dented and repainted after damage but that the report mentioned " damage not reported". Anyone who can read an see Mot history and car milage. Please refund me my money back.”

Helpful Report

Posted 7 years ago

Thank you for leaving us a review, I have sent you an email with your check attached in a PDF file, Terri.

Posted 7 years ago

“that the car i was buying had no bad history in it”

Helpful Report

Posted 7 years ago

“The report provided informative detail of areas which may need attention in the future.”

Helpful Report

Posted 7 years ago

Thank you Peter for leaving us a review, Terri.

Posted 7 years ago

“Every thing was fine and I was informed that all was well with the check. However a subsequent email reported a failure A call to Geoff at the support team said he was surprised and he would check what had happened and let me know the outcome. Four days later I am still awaiting a response. Not very impressive. Eventually a reply " that it was an error " but not an explanation. The concern caused by the "error " almost caused me to lose the car that I intended to purchase so whilst I am prepared to upgrade "Average " to Good" I still feel the response inadequate.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for leaving us a review, I have sent you a personal email reading this matter, Kind reagrds Terri.

Posted 7 years ago

“Confirmed details and legal status of the car I was interested in. I was hoping for some detail of Category D write off (stolen / damaged / area of damage) but none were given.”

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Posted 7 years ago

Thank you for leaving us a review, unfortunately we are only ever provided with the category as the details of any damage are held by the insurance company Kind regards, Terri.

Posted 7 years ago

“A quick and clear response thankyou”

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Posted 7 years ago

Thank you for the feedback Terri.

Posted 7 years ago

“There was enough information to help me decide to buy but some tips on what to look for when checking a car over would really be beneficial”

Helpful Report

Posted 7 years ago

Thank you for leaving us a review Terri.

Posted 7 years ago

“I was able to establish extra data required to assist me in my decision and challenge the car sales representative over an issue.”

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Posted 7 years ago

Thank your for taking the time to leave us a review Terri.

Posted 7 years ago

“Adequate info,wellpresented”

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Posted 7 years ago

Hi John - thanks for taking the time to leave a review GD

Posted 7 years ago

“Report gave me everything I needed. Hopefully development will bring a 'my account' section with past checks etc available to view in one place.”

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Posted 8 years ago

Good afternoon, thank you for leaving us a review, I can confirm your check is available to view for 3 months I have also sent you a personal email with your printable check attached, Kind regards Terri.

Posted 8 years ago

“Good value and a nice comprehensive report.”

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Posted 8 years ago

Thanks Tom for leaving us a review Terri.

Posted 8 years ago

“Great value, pretty comprehensive.”

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Posted 8 years ago

Thank you Tom for taking the time to leave us a review. Regards Seaneen

Posted 8 years ago

“Fast service but incorrectly said finance was still owing on vehicle”

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Posted 8 years ago

Good afternoon Ian, thank you for taking the time to leave us a review Terri.

Posted 8 years ago

Cazana is rated 4.2 based on 3,561 reviews