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cdkeys.com Reviews

4.1 Rating 951 Reviews

80 %

of reviewers recommend cdkeys.com

Company Reviews

4.1

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 5 star review on 10th March 2024

cdkeys.com 5 star review on 19th February 2024

cdkeys.com 5 star review on 13th February 2024

cdkeys.com 5 star review on 8th February 2024

cdkeys.com 5 star review on 6th February 2024

cdkeys.com 1 star review on 10th June 2023

cdkeys.com 1 star review on 8th June 2023

13

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not refunding when supposed to. I have been using this site for 5+ years, never had an issue, but last week I ordered a PC game, and never received the key, just got some system error. So ultimately I requested a refund and bought the game somewhere else. Then received a customer "care" response saying my product has been activated so I'm not getting a refund. Well this is a plain lie because I have never activated my product, and now I have to argue for my refund. I think this site is selling illegit keys now.”

Posted 3 years ago

“Bought a 3 month Playstation Plus key and never received the key. Emailed with no response, also their customer support phone number doesnt work. They didnt even send me a verification email of my order or anything but were happy to take my money. Complete FRAUD!”

Posted 3 years ago

“On the 30th of August, I bought a V-bucks for my grandson, when I tried to redeem it shows that it was already redeemed. I asked the company my money back as we did not redeem the v-bucks. Playstation investigated and the v-bucks code was redeemed on the 24 th of August, six days before I bought. I lost £20. Don't trust!”

cdkeys.com 1 star review on 9th October 2020

Posted 3 years ago

“DO NOT BUY FROM THIS COMPANY, ITS A SCAM. Preordered a game, after release the website never got passed an error code *please try again* later. Contacted support and they told me "the key has already been access and used". That's right even with the website still showing the error code they tell me that the key was already accessed. This company and its employees lies through their teeth and is there to scam you. Any further email to them is ignored, had to get my money back from a bank charge back. Stay well away.”

Posted 3 years ago

“Its 3rd time i used them, and unfortunatelly this time i received code that wasn't working. Emailed costumer service, got quick response back asking for couple screen shots witch i sent them and then every day for more then 3 weeks i chase for update on my case and always same answer: we are dealing with your case and will get you answer shortly. Seriously? its been nearly a month since i paid money to them and up to this moment of time still waiting. Very disapointed, won't use ever again, and i can talk from my experiance, but i my case it works 66% chance to get good working code, but if you are unlucky like me then.... You will have to spend lots of your time to try and get refund or replacement code. P. S i am still waiting 😢 but i loosing faith to get anything back and if i won't i will publish email conversations from costumer service so you don't have even try as it won't get you anywhere.”

Posted 3 years ago

“Appalling. Sold me a key that was already redeemed. I followed all steps and showed them irrefutable evidence that it was not redeemed by me. Despite this they refuse to refund my purchase because Xbox Live support no longer provides the date and time that a code was activated on their new protocol so CDKeys cannot get a refund from their supplier. So what if you can’t get a refund? You sold me a faulty key full stop. Be very careful. This will be my last purchase from this site as it is a temperamental fraud.”

Posted 3 years ago

“Horrible website. They give you already used keys then when they don't work and you ask for help they tell you to contact the original retailer.”

Posted 3 years ago

“Someone fraudulently used my financial information to purchase from here. It could not have been any more obvious it was fraud as they made purchase and then immediately changed email for delivery. Company will not refund. They also don’t want to give email up for security reasons so protects the thief just not me.”

Posted 3 years ago

“Cd keys is a great company-when it works!! When it doesn't it is the worst. I bought a key from them that didn't work(after buying many that did) and they have kept the money!! They WILL NOT respond to emails and I was rudely spoken to in the live chat that I waited 90mins for with no resolution. I feel totally scammed and will never use them again. Avoid at all cost!!”

Posted 3 years ago

“Awful, Recently bought a game that wont even launch, waited for 3 patches to give it a fair go at being fixed, then after 2 weeks asked for a refund (steam shows 2 minutes on this game, all failed attempts at trying to launch) to be told, unlucky sucker, no refunds on products not working! and yes, my rig meets all the specs. Awful company, reply's took days, stay well away.”

Posted 3 years ago

“Scam company avoid! The first couple of purchases work great. But then when you spend £40 it doesn't work. They WILL NOT respond to your emails. Total scam company”

Posted 3 years ago

“I have shoped a few times now and everything was ok, but this time they sent a redeemed code. DID NOT RECEIVE A REFUND, ANOTHER CODE, NOT EVEN A RESPONSE.”

cdkeys.com 1 star review on 5th September 2020

Posted 3 years ago

“False Advertising - Regions not listed accurately I purchased a game from the website with the region setting being "worldwide". Two exceptions were listed (US and Canada) so, as they did not apply to me, I felt safe to get the game from them. The game did not work due to it being region locked which was confirmed by the company when I complained. I was refunded but, the advertising for that game, and likely others, is incorrect. After repeated attempts by me to make contact with the company about this false advertising, My complaint and concerns have been ignored and, even now, The game is still be falsely advertised as having a "worldwide" region key. Dishonest and untrstworthy. Additional Info -- CDKeys Support staff closed my open ticket addresssing the false advertising claim about the specific game I purchased (order No. 11367875897), Snowrunner on PC on the 22nd July, 2020. The ticket was closed with NO contact from the company, NO warning it would be closed or any contact in the slightest. PS -- I have chat scripts, screen shots and emails to back up everything I am saying about this company/issue”

cdkeys.com 1 star review on 3rd September 2020

Posted 3 years ago

“WARNING! Criminal activities CDKeys have illegally hacked into my business account and stolen money. I am not a CDKeys customer or user and have absolutely nothing to do with them. I have tried calling CDKeys using the telephone number on their website but, the number does not work. I have emailed CDKeys regarding the fraud but,they never reply. I have lost a large amount of money to these scanners. My advice is DO NOT UNDER ANY CIRCUMSTANCES have anything to do with this criminal company.”

Posted 3 years ago

“CDKeys: Worst service ever? Terrible service, instant refunds with no explanation, unresponsive support, so many issues with payments. Better game keys sites out there.”

Posted 3 years ago

“Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. After using the key on Bethesda.net Launcher an error is received mentioning that the key is invalid. It is clear that they are selling fake/used keys. Tried getting in touch with customer support however they were unable to provide any assistance. They acknowledged the issue however mentioned that it would take 10 days to determine whether an refund is applicable. So far have not received any response from them.”

Posted 3 years ago

“Somehow accidentally ordered 2 Xbox live keys. Asked for a refund via email but just received generic response. Been on their live chat 3 times now but after waiting for an hour I Leo getting cut off. I've now sent 3 emails but again just get generic responses. These lot are awful. Won't order from them again. AVOID”

Posted 3 years ago

“Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. Tried getting in touch with customer support however have not received a response from them. After using the key on Bethesda.net Launcher the game does not show up in the Game Library.”

Posted 3 years ago

“Please be aware THEY ARE NOT LEGIT. I bought Witcher 3 but was CHARGED by CD Keys for a FREE code. They then claimed to me that their keys are from authorised locations but GOG (the platform who run the Witcher games) stated specifically that CD Keys are not authorised to do so. CD Keys are also removing a vast majority of negative trustpilot reviews (improper use of flagging tools) to sway their rating. They also refuse to verify negative reviews which is clearly a ploy.”

cdkeys.com 1 star review on 8th August 2020

Posted 3 years ago

“Similar story as everyone here. Payed for a key. Never received it. No replies from their support”

Posted 3 years ago

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cdkeys.com is rated 4.1 based on 951 reviews