cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.38

4.4 Rating 1,434 Reviews

86 %

of reviewers recommend cdkeys.com

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Metrics

4.4

Based on 1,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 5 star review on 26th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad company. 14 may ordered a game key paid for it, money is written of my account but did not receive a key. Meanwhile its 19 may they told me the payment failed so i should contact my bank if i am concerned about it. I sended prove that i paid, nobody responded anymore. What a terrible company you are running. I will never buy from here again”

Helpful Report

Posted 5 years ago

“Avoid. CD keys was recommended to me by a close friend who had 3 previous transactions that went without any problems. Well different story for me. I placed a order for a 7$ game, immediately I received a email saying my order has been placed on hold which I understand but I received another email saying they want me to send a picture of my payment card placed on a piece of paper with the date and time written on it, the last digits of my card showing, expiry date and name. Well the card I use doesn't display my name. After a while they send me a email back saying that my name isn't on the card and they need a picture of a VALID ID with my name showing, expiry date and picture. Either a drivers license, passport or national ID..... I've been online shopping for years. Never and I repeat NEVER,has a website put a 7$ TRANSACTION ON HOLD AND NEEDS ME TO SEND A PICTURE OF A DRIVERS LICENCE. After going back and forth with what they call customer service. I canceled my order immediately and demanded a refund. I suggest you avoid this pathetic excuse of a company. CDKEYS has lost not only a sale but a customer for life. I understand trying to make sure that the card isn't hacked but for a SINGLE $7 purchase? F*ckin Seriously? I don’t usually leave reviews but this was the worst experience I’ve ever had with ANY COMPANY. Please do everyone a favour and close up shop. F*CKIN USELESS”

Helpful Report

Posted 5 years ago

“Stole my money and gave me nothing in return. Purchased now TV voucher £12.99 Payed via PayPal but got a voucher code that was out of date. These thieves didn't return my money or a functional code. Stay clear.”

Helpful Report

Posted 5 years ago

“They took my money. Never provided my with the key I paid for. Promised to remedy the situation i complained about. Did nothing of the sort. LIARS.”

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Posted 5 years ago

“Everything that everyone else says is true,it's a scam and they take your money and their customer service is a complete joke and no help whatsoever”

Helpful Report

Posted 5 years ago

“They take your money as others have said. then you get a message saying that your order is under review...This is after your card was charged, of course...So after 3 hours of hearing nothing I send several messages to their website stating send me a key or a refund please..Again no response for about an hour...Then at the 4.5 hour mark i get a message saying they will refund my money but that it will take 7-11 business days. I think this review speaks for itself... Do not trust these guys.”

Helpful Report

Posted 5 years ago

“I have used cdkeys once successfully in the past, and revisited last night to have a terrible time with them. They took the purchase then had me sending pictures of credit cards and asked me to jump through hoops to confirm the birthday gift purchase. This morning I had an email just refusing the purchase even though they had all the security they asked of me. They have now said I should see my money back on my card in 11-14 days. Very dodgy and I don't think I'll see my money again. Do NOT USE”

Helpful Report

Posted 5 years ago

“Do not use. Code did not work. No response from customer service. Pay a bit more to get a code from a trusted source that will actually work.”

Helpful Report

Posted 5 years ago

“have yet to recieve my code or reach customer service for 3 days. If you call their number it doesnt even ring, but says they have a bunch of calls...... i have emailed and put in a ticket on their website. 3 days later still no answer. At this point I believe them to be a scam and do NOT recommend to anyone.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Digital codes are not given "instantly" after payment like what their website advertises. I spent about 3 days waiting for them to respond to my query about the digital code for the game I bought and they just respond with "please send so and so for more security checks." Worst customer support ever. Slow service and sketchy security check system. Don't waste your time buying from them.”

Helpful Report

Posted 5 years ago

“they send me an invalid code. took them 2 weeks to send me a new one.the "new one" was also invalid. after 3 weeks I got my money back. took me plenty of time and mails. worst support ever. had over 20 orders before with no problem. never again”

Helpful Report

Posted 5 years ago

“It's a SCAM. They sell dodgy codes that don't work or will be voided later by legit issuer such as PSN and Xbox and others. STAY AWAY FROM THIS COMPANY.”

Helpful Report

Posted 5 years ago

“I ordered Red Dead Redemption 2 and received the code for Red Dead Redemption 1. I contacted them and after a week of waiting, they refused to reimburse me or make me a credit. I find that unacceptable. If the error came from me, I would not have said anything, but the problem comes from them. The worst site in the world! To avoid Order No. 1502590761”

Helpful Report

Posted 5 years ago

“Bought 2 Fortnite key codes which were supposed to have 4,000 Vbucks. Sent two codes. Only received 2,000 Vbucks and a skin. SEVERAL emails, videos showing the key didn’t work. Took two days for a response and now they are saying 10 days for a refund. I am not waiting ten 10 days. They took my money just fine. Now they are not answering me. All I wanted to do was gift my son Vbucks. They have made it BEYOND difficult. If you are on this site. SAVE yourself the aggravation. Disregard the 33% off. It’s not worth the saving. You WILL not get what you pay for. Spend a little more for peace of mind. YOU WILL NOT GET WHAT YOU PAY FOR. Company is shady. **BUYER BEWARE*** I still have not received ANYTHING- they are INVESTIGATING 😂 maybe they should have sent me a code that work and not ripped me off. I wish I could give them a -1,000,0000,0000 they don’t even deserve half a star.”

Helpful Report

Posted 5 years ago

“just bad site, they say instant delivery, its not, they always want your passport or id with paper wrote cdkeys.com, just anoyying..”

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Posted 5 years ago

“2 keys I purchased don't work. No reply from them. Please avoid making my same mistake”

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Posted 5 years ago

“It's either a scam or they are a completely unprofessional business. Made two orders today, one by PayPal, one by credit card. Never received an email confirmation or invoice for EITHER order. No CD keys were sent, checked my spam folder too. They do not respond by email or phone. This was a terrible experience, I've been waiting hours for any type of email from them. It's a lie when they advertise digital instant delivery.”

Helpful Report

Posted 5 years ago

“Took my money. As soon as I purchased I had to download orgin which isn't compatible with my computer, so I emailed and requested a refund. Nope. My "key" was already activated. Bs. Scam.”

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Posted 5 years ago

“SCAM like many other they take my money give me invalid key no response i buy fallout 76 and invalid key.they are thief pls dont buy anything from them.”

Helpful Report

Posted 5 years ago

cdkeys.com is rated 4.4 based on 1,434 reviews