“‘Checkers Galleria (Durban)’ has the most pathetic and arrogant security guards in the store. They follow you from isle to isle and stare at you as if you are a criminal/shoplifting. There are many times that I have abandoned my shopping due to this. There is especially an African lady (chubby in appearance) that is guilty of this rude behavior. She clearly needs to get a life or needs to be trained on how to be a professional security. I was so close to opening a police case of harassment/intimidation at one stage against the store because of their security but didn’t wish to waste my precious time on someone who seems clearly stupid. This is a reflection of the store standards itself in my opinion. The management of the store is equally pathetic.”
“Teamwork Makes the Dream Work! What a team of trained polite energetic kind employees! A credit to this owner and his expertise in this business. No other food service location gives as fast and accurate orders and shows appreciation for your repeat business!”
“I ordered the $5 meal everything was to my liking I was eating in budget and this was a quick fix. The sandwich was fresh and hot and I didn’t have to wait for my order. Thanx for all that you guys do here.”
“Every single background check even ones we knew had crimes came back clean. Tried to call customer service. There is none. Just a chatbot that understands nothing. Done with this company.”
“THE WOMAN THAT TOOK MY LUNCH ORDER COULD BARELY SPEAK ENGLISH AND APPARENTLY DOESN'T UNDERSTAND ENGLISH. I ORDERED A #7 COMBO WHICH IS CRISPY CHICKEN SANDWICH AND ENDED GETTING A PLAIN HAMBURGER. PLEASE REMOVE THIS WOMAN FROM TAKING ORDERS. CROYDON, PA. JUNE 3RD 2024.”
“Sold me prawns that were off and refused a refund!
An an absolutely horrible experience. I’d orders prawns on Sixty60. Prepared them for a big Eid lunch for my family and extended family only to be mortified that the prawns were off! It was excruciatingly embarrassing! Imagine the scene as people are eating and realising the prawns are off and one by one coming to tell me to take it off the table! Topping it all off when I called to request a refund they politely said no, I need the boxes as proof. Now you tell me, who keeps the boxes of frozen food items!? It’s not a TV!! If I get calls from family members saying they got food poisoning then I’m going escalate this as far as possible! How **********!! And to think I was so impressed with checkers customer service before this! I would like my refund please! And the fact that the prawns were on special proves that they knew these prawns were on their way out or already bad!! Why still put it up for sale!!! They were trying to get rid of it, and they know very well that’s it’s a hot Eid lunch item and that it would sell! Taking advantage of the patrons need for them!
Order number
108909815A”
“I still have not received my refund! want my refund. Case#5851962. I placed an order with Checkers on January 19, 2024 and the dasher/betsy put in delivered before Door Dash could reach her, I’m standing at my door in total disbelief. I’ve made several attempts to get my refund but because Betsy lied I am stuck for $30.25. So disappointed and angry. I will be tell everyone about this encounter. SAD!😞”
“Checkers received payment for my online order back in January, The food was not delivered to me and I have not received my refund yet. I have been ignored by customer service and was told twice my case would be passed on to a supervisor. But no refund yet! Checkers send me coupons that I don’t use and coupons will not rectify you greed and disrespectfulness. I was my refund.”
“90% of the time their ice cream is sour in most of their locations or they do not have it available. though it's a good price, it's a waste of your money when you have to throw it out due to the sourness (possibly bad milk) of the taste.
the workers are not pleasant in the Ft. Lauderdale (w. Broward location and Deerfield Beach).”
“I have used Woolworths Checkers & Pick n Pay for many years
I find the work ethic of ALL LEVELS of CHECKERS staff to be most unprofessional. Customer service is rock bottom from top down! Floor staff have never heead of this concept it seems!..
Always have to double check the price of each product as the shelf price and grams weight at fruit n veg is inaccurate or not congruent with till price . Recently i was charde over R100 for 4 bananas! Mistake made by floor staff weighing product! To get the mistake attended to and rectified took > 30 minutes.. and then with a huff from staff. Altogether wary of CHECKERS!!
And as for the 60/60 scooter people with total disregard for Traffic rules .. iwonder whether they have legitimate, legal drivers licences¿
The revamped stores are lovely to shop in but the staff attitude ruins the experience!”
“I kmow I was over charges today. I had somewlse on my mind when she told me the price because I handed her a 20 bill for a 2 for 4.50 cheeseburger . I Didn't get a receipt for my purchase and didn't want to hold the line for a little difference. The fact remains if everyone that comes to the line get cheated someone is making good by the end of the day. JUST SAYING
PLEASE do follow-up to see why customers are not getting receipts. NICOLE D is name on paper but it's not the receipt just the order”
“I want my refund. Case#5851962. I placed an order with Checkers on January 19, 2024 and the dasher/betsy put in delivered before Door Dash could reach her, I’m standing at my door in total disbelief. I’ve made several attempts to get my refund but because Betsy lied I am stuck for $30.25. So disappointed and angry. I will be tell everyone about this encounter. SAD!😞”
