“I came there to go grab food at 1:40 and no one is saying anything about the speaker nor did anyone come to the window. But they say they donโt close until 2 AM.”
“I came there to go grab food at 1:40 and no one is saying anything about the speaker nor did anyone come to the window. But they say they donโt close until 2 AM.”
“Great good great treat strawberry milkshake and apple pie hit the spot loved it young lady was nice and polite to me and my wife enjoyed everything. Great experience no disappointment here. Keep up the good work.”
“Ordering through drive-was a nightmare and precursor to the quality. Lady taking order would ask if that was it after every item. Food was rushed the same. Soggy chili cheese fries and chicken Parm fries the same plus extremely salty yet bland. Burgers were put together by a two yr old. Never again. Twelve yrs ago it was my favorite place. Ide rather heat up a hungry man dinner. I truly believe it's a staffing issue. I have the same experience all over Grand rapids at every fast food joint.”
“I always liked checkers however I decided to try the wings this time. Ordered 10 piece and to my surprise it's was nearly 20.00 for the meal..I said to the cashier dang that's very expensive for 10 piece wing meal.they better be very good for that price. Well to my surprise they were NOT good no flavor very little meat over cooked and I will never get them again now I know why the price is not posted on menu also...will never be tricked like that again...makes me not want to go back to checker's just because I feel I got robbed on that 10 piece wing meal....the restaurants locally don't charge that much for 10 piece and quality is much better!!! Very disappointed i”
“I am a customer service delivery driver and just feel that the lane for delivery personal is not satisfactory. You literally have to reach across your vehicle to get you delivery or stand in the rain while a team member decides when to acknowledge you standing there. As if they are being bothered to have to speak directly and not thru a drive thru. The right side of the building drive thru should be for everyone. If I have to pull up and wait then I have that option. But reaching across my vehicle with thw chance of spilling a customers order. Not good, not happy. That drive thru might work in another country but not in the USA.”
“Checkers Ocean Mall in Umhlanga. You Guys are simply Amazing. Service at the Butchery today was simply the Best. Fresh Meat oh so neatly packed with such Friendly staff. Makes my shopping at your store all the more exciting. Love your store always a pleasure to shop there.”
“The checkers on Broad was disgusting and the service was horrible,we drove up to the window and gave the cashier our card she didn't speak after she received our payment the hamburger was horrible the lettuce wasn't fresh the fries was soggy and so we went back to the drive thru to get more fresh fries and they were no better then the ones she gave us,my grandbaby chicken bites were not hot and the fries were soggy in the box too.They need to get better management there and someone that talks at the window because we told her thank you and happy New year and she still didn't say a word just closed the window, HORRIBLE FOOD HORRIBLE SERVICE AND FOR THE PRICE I PAID TO EAT THERE WE WOULD'VE EXPECTED BETTER SERVICE AND BETTER FOOD, THAT'S WHY I WILL CONTINUE TO GO TO MANDEVILLE FOR NOW ON BECAUSE I GET EVERYTHING DONE THE RIGHT WAY AND THE CUSTOMER SERVICE IS ON THE SPOT”
“I order Checkers all the time. I decided to order the chicken tenders this time. They had no taste and alot of breading with little meat. Very disappointed.”
“There is something wrong with your manager at this location, and I reported it to your corporate office and it's been a couple of weeks and nobody called me back!! My family ordered food at your restaurant and your manager was cooking the food and they got my sandwich wrong. I went back up to get the sandwich fixed and your staff accused me of lying. She said I know I put a sandwich in there only ketchup. I said, do you want me to show you the other sandwich? She said yeah. So I walked back to the table my husband was sitting at and grabbed the sandwich out of his hands and brought it back to her. I was stunned. I've never had anyone call me a liar when they mess up my sandwich. So I brought back the other sandwich and I said see. And she gave me no apology. Nothing. Then I looked at her and asked her what was wrong with her. She said what's wrong with you. I said are you kidding me? Why would you argue with a customer when you messed up? Then I asked for her name and she refused to give me her name and slammed the window in my face. This is unacceptable. This person needs to be fired. I've never had someone try to argue with me when I tell them they messed up my sandwich. Shame on your company!! And shame on you for not getting back to me!!”
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“Placed in order for a 5 pc wings combo along with other items everything was hot and fresh. Cashier was very polite courteous as she was passing me my order she asked if I would like any sauces with my wings. I replied yes ranch please. 5 stars across the board hands down”
