“I have used Woolworths Checkers & Pick n Pay for many years
I find the work ethic of ALL LEVELS of CHECKERS staff to be most unprofessional. Customer service is rock bottom from top down! Floor staff have never heead of this concept it seems!..
Always have to double check the price of each product as the shelf price and grams weight at fruit n veg is inaccurate or not congruent with till price . Recently i was charde over R100 for 4 bananas! Mistake made by floor staff weighing product! To get the mistake attended to and rectified took > 30 minutes.. and then with a huff from staff. Altogether wary of CHECKERS!!
And as for the 60/60 scooter people with total disregard for Traffic rules .. iwonder whether they have legitimate, legal drivers licences¿
The revamped stores are lovely to shop in but the staff attitude ruins the experience!”
“I understand that they can be short staffed. It happens and not their fault. However, I spent 26 minutes in line for a Chicken box/fries, no drink. When I finally got my meal and made it back to my office, I had barely a handful of fries and only 5 chicken bites.
Did not have time to return but just check your food before driving off. Lesson learned.”
“The reason I am giving 2 stars and not 1 is because at least the shop was clean. I have lost all of my confidence in checkers Menlyn. We decided to go buy the weeks food at checkers because of the specials they had. We bought some frozen veggies only to discover that all of the bags we bought were rotten and had a horrible sour stench to them. These frozen greens have obviously defrosted and gone bad but for greedy reasons checkers still decided to sell them but on special. The same happened with the frozen bags of chicken friends of ours bought there this week. They had to throw away all of it. Moreleta checkers at the cnr of Rubenstein and garsfontein also managed to disappoint. Your products especially the "fresh" fruit and vegetables are on their way out but yet you still sell them. The unhelpful butchery at the back smells like rotten meat and there is nothing champion about your champion boerewors. In addition, your cashiers are very slow, and it takes a long time to pay for your products and get out of that place. Unfortunately, I don't think my review will make any difference whatsoever to make a difference to your customer service and greed, as this has been already established in your organization's culture. Hopefully someone here reads this and decides to go to another store and give checkers a skip.”
“They had me waiting outside in a line by myself for 30 minutes. They didn’t acknowledge me till about 10-15 minutes passed. Several employees pass and looked at me including the manager and left me hanging in the rain meanwhile they were serving the drive through customers. The young gentleman in the register said he would be with me twice but keep serving drive though customers. At least 4 cars till I had to walk away. The food is great but I had a Really bad experience. They hire the worst staff. Their turnover is really high now. They need new management. It wasn’t always like that. This is the Checkers in Port Charlotte Fl”
“Whenever there are specials there is never any stock. You can be assured that the shelves will be empty where there is supposed to be special offers. Very frustrating.”
