“They have no caring or respect for their customers. I've called/ filed a complaint all for nothing. It's been a long time and no response. I'm also very disgusted with their new commercial about the gorilla burger when she turns around her boobs are hanging out that's disgusting... Children see those commercials...”
“Checkers put out these stickies which is a very clever way off increasing their sales, and our children and grandchildren drive us crazy for these things for which you have to spend R200 to get one. Now the boxes you need to put these in are no where to be found. I have contacted several stores without success, how do you put out these things and then make our lives so difficult because a 6 year old can't understand that you can't find it no where because her friend has one?”
“These hamburgers are only mediocre, nothing special. Staff very unorganized and not knowledgeable. Only one kind of fries, extremely overseasoned. "large: milkshake " what most other fast food places call medium. Very small eat-in area. The "chocolate" milkshake I think they kind of waved the chocolate sauce over it. Pale whitish-cream color. No chocolate taste at all. Could not drink it. Do not waste your money. Five Guys hamburgers and fries really good, so is Freddy's . Will not go back again. If I could give zero stars I would.”
“I'm so disappointed.I went to fill up water but unfortunately the water taste very bad.The 1st time I thought that something was wrong with my water dispenser but going back for the 2nd time and still find that the water tastes bad.I always shop at Checkers and always fills up my water there but this was the 1st time experiencing something like that.I would really like to know what happened? Why does the water taste so bad?”
“ANGRY EX CUSTOMER... I recently came back for lunch, after many years, remembering how your food & service USED TO BE & yes, I had a coupon...
So first issue, date ON coupon was still 3 days more, but when I hit redeem it said it was expired. OK mngr fixed that, but THEN... Onion Fries... was sold a little bitty pretend box with 9 one inch pieces for $3.49???
Y'all are ripping off YOUR customers & a LOT of people I talked to won't ever come back cause of that... REAL SAD to chase good paying folks away, but the product I mentioned, not only is WAY OVERPRICED, they didn't taste that good, plus I am a grown adult, so how are you logically going to sell me a portion fit for a 2 year old, & at THAT price?
REDICULOUS... Y'all used to be so much better... Point Made
Seeya Never... 😠$😡
I'll be taking my hard earned money elsewhere... TOO BAD FOR YOU”
“I came there to go grab food at 1:40 and no one is saying anything about the speaker nor did anyone come to the window. But they say they don’t close until 2 AM.”
“I came there to go grab food at 1:40 and no one is saying anything about the speaker nor did anyone come to the window. But they say they don’t close until 2 AM.”
“I came there to go grab food at 1:40 and no one is saying anything about the speaker nor did anyone come to the window. But they say they don’t close until 2 AM.”
“Ordering through drive-was a nightmare and precursor to the quality. Lady taking order would ask if that was it after every item. Food was rushed the same. Soggy chili cheese fries and chicken Parm fries the same plus extremely salty yet bland. Burgers were put together by a two yr old. Never again. Twelve yrs ago it was my favorite place. Ide rather heat up a hungry man dinner. I truly believe it's a staffing issue. I have the same experience all over Grand rapids at every fast food joint.”
“I always liked checkers however I decided to try the wings this time. Ordered 10 piece and to my surprise it's was nearly 20.00 for the meal..I said to the cashier dang that's very expensive for 10 piece wing meal.they better be very good for that price. Well to my surprise they were NOT good no flavor very little meat over cooked and I will never get them again now I know why the price is not posted on menu also...will never be tricked like that again...makes me not want to go back to checker's just because I feel I got robbed on that 10 piece wing meal....the restaurants locally don't charge that much for 10 piece and quality is much better!!! Very disappointed i”
“I am a customer service delivery driver and just feel that the lane for delivery personal is not satisfactory. You literally have to reach across your vehicle to get you delivery or stand in the rain while a team member decides when to acknowledge you standing there. As if they are being bothered to have to speak directly and not thru a drive thru. The right side of the building drive thru should be for everyone. If I have to pull up and wait then I have that option. But reaching across my vehicle with thw chance of spilling a customers order. Not good, not happy. That drive thru might work in another country but not in the USA.”
“The checkers on Broad was disgusting and the service was horrible,we drove up to the window and gave the cashier our card she didn't speak after she received our payment the hamburger was horrible the lettuce wasn't fresh the fries was soggy and so we went back to the drive thru to get more fresh fries and they were no better then the ones she gave us,my grandbaby chicken bites were not hot and the fries were soggy in the box too.They need to get better management there and someone that talks at the window because we told her thank you and happy New year and she still didn't say a word just closed the window, HORRIBLE FOOD HORRIBLE SERVICE AND FOR THE PRICE I PAID TO EAT THERE WE WOULD'VE EXPECTED BETTER SERVICE AND BETTER FOOD, THAT'S WHY I WILL CONTINUE TO GO TO MANDEVILLE FOR NOW ON BECAUSE I GET EVERYTHING DONE THE RIGHT WAY AND THE CUSTOMER SERVICE IS ON THE SPOT”
“There is something wrong with your manager at this location, and I reported it to your corporate office and it's been a couple of weeks and nobody called me back!! My family ordered food at your restaurant and your manager was cooking the food and they got my sandwich wrong. I went back up to get the sandwich fixed and your staff accused me of lying. She said I know I put a sandwich in there only ketchup. I said, do you want me to show you the other sandwich? She said yeah. So I walked back to the table my husband was sitting at and grabbed the sandwich out of his hands and brought it back to her. I was stunned. I've never had anyone call me a liar when they mess up my sandwich. So I brought back the other sandwich and I said see. And she gave me no apology. Nothing. Then I looked at her and asked her what was wrong with her. She said what's wrong with you. I said are you kidding me? Why would you argue with a customer when you messed up? Then I asked for her name and she refused to give me her name and slammed the window in my face. This is unacceptable. This person needs to be fired. I've never had someone try to argue with me when I tell them they messed up my sandwich. Shame on your company!! And shame on you for not getting back to me!!”
“1. Your host was rude
2.pur food was cold and old.I had to request
fresh.
3.The place quite dirty.Doors walls and floors.
4.I told host thank you and got dirty look.”
“The 5 for $5 is advertised as: cheeseburger or the spicy chicken, fries, chicken bites, a drink and a apple pie... my burger had no cheese and I didn't receive an apple pie”
“Very poor customer service.
No refunds despite Sent to phone
Despite full photos attached each time od product fetects.
Bb date
Barcode
Till slip
They won't collect defective products
Yet I for doing nothing wrong must spend addition petrol and bring in the products.
Unacceptable”
“RIGGED, why is it, ?????? when your winning, get timeout, bad connection, REALLY, IT'S HAPPENING MORE FREQUENTLY. IF YOUR LOSING no time outs or bad connections. KEEP IT UP, and I will delete this app.”
