“I ordered three items on July 12, 2025 I have not received them yet. Spoke to customer service on July 23, 2025 the items have still not been shipped.
I would appreciate it if you could please ship them to me overnight”
“They are asking for a review on product not yet recieved. I placed an order 14 days ago. A label was created today, so I guess I should expect my order to arrive in another 5-7 days? Honestly unacceptable this day in age. Almost a month to recieve product. Hope it's worth it. Zero communication.”
“I’ve sent 3 -4 emails to change the shipping address and no reply. I sent my first email immediately after ordering… Never got my product. No reply. Nothing.”
“Horrible customer service follow up !!! The shipping address was incorrect. I sent 5 emails requesting they simply use the billing address as the shipping address also. The shipping was delayed by almost 3 weeks so plenty of time to correct the issue. NOPE - this morning I received an email confirming shipping. Looking at the address - no change from the original incorrect shipping address - wasted my $$$
Oh and no response at all to my emails from customer service”
“I am not happy. I ordered cosmic chews on the 11th of July, to no avail. I waited 9 days, and then I called a representative, which they then told me they were out of stock, but when I ordered them, it showed in stock, and I was supposed to receive my product within 5 days. I never received an email, or any correspondence telling me that the item was out of stock. I had to call and find out myself. That is very unprofessional!”
“The gummies are great but the service is in contrast. It's been 10 days since my order was placed, no communication whatsoever, no order status update, no shipping status update. I even reach out to your customer service to find out what happened and I don't even get a response.
This is not a way you said you would make your customers happy, especially with repeated loyal customers.”
“I placed an order June 4,have not received it.Can not contact anyone on your route system.order#43985.please check status and let me know. Thank you. Mike prior,priormcp@outlook.com. 937-594 2049”
