“Thanks for the Oder I received it, but I would like to return 4 items form the 8 items I received , because it spend fit me and the quality is not as expected . But the customer support is asking me why I want to return the order . Please I have 12 days left, and I have paused my paiement on Klarna . Send me a return ticket asap.”
“They sell you these goods.
Won't except giving you a label to return unwanted items.
You have to pay return fee.
I have experience returning fee costing me £21.00 to return a pair of Jeans.
I have e mailed them on several occasions to get a bigger size Jeans or refund.
Ammie at chicme support department completely ignores YOU.
This company wants looking in to.
Not excepting our RETURNS.
Otherwise close them down.”
“I order many times from this company and the last order was in November which I order dresses for Christmas and new years but they told me was going to be late and I understood because of the holidays and when I received the items I tried them right away and 2 items was to small and I've been trying to get an address for exchange but they kept putting me back until now that is the 14 days of returning or exchanges they told me I can't do anything because is past the 14 days policy, I sent so many emails since December and of course they played me till now, please don't trust this company, I will turn it to BBB for unprofessional customer service.”
“So annoyed ordered one shirt and the sizing was wayyyy off to big. Ordered a different one which has same sizing chart, went down a size and its to small! Ridiculous. Will NOT be purchasing ever again.”
“Out of 3 orders, I received one satisfactorily. 2 are stuck in Guangzhou, one since Dec 23, can’t get a ticket, don’t do Facebook or WhatsApp, no one answers the phone. My orders were always in Canadian $, last one must have been US, cost 38% more than my invoice.”
