Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.89

4.9 Rating 1,029 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

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Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the last six or eight years I have purchased a number of pieces of furniture from Chilton Furniture, including beds, an occasional table, dining room chairs, and a bookcase. The quality of the furniture is outstanding, the prices have been reasonable, and more important, the sales staff have been some of the best I have worked with--always friendly, not pushy, and extremely accommodating. I love cherry furniture and Chilton is always the first place I think of when I am in need of something new.”

Helpful Report

Posted 7 years ago

Bonnie, We are so grateful for your kind words and repeat business over the past several years. We appreciate it and very much look forward to seeing you again soon! Warmest regards, Chilton Furniture Co.

Posted 7 years ago

“We could not be happier with our Chilton experience and bed frame. We walked in on a lark, expecting only to find traditional styles that are not our taste. Instead, they had a wide variety of styles and we found a frame that was perfect for us: modern and clean lines, but not self-consciously trendy and “cool” (and therefore likely to look dated very soon). It’s also more distinctive and much better made than the mass-produced (and mass-advertised) Trendy Top Seller from an online or major retailer. The frame is sturdy and beautiful. I love that we bought it from an actual store that works with craftsmen. And our interactions with people in the showroom and at the point of delivery were easy and comfortable.”

Helpful Report

Posted 7 years ago

Thank you for your kind words--you just made a lot of hard-working peoples' day. Please come again soon. Warmest regards, Chilton Furniture Co.

Posted 7 years ago

“The furniture is beautiful. It speaks for itself. From ordering to delivery the service was wonderful. We love our painted beds and dresser.”

Helpful Report

Posted 7 years ago

“Extremely high quality furniture. The variety of furniture styles available offers shoppers/buyers the opportunity to compare and utimately choose the style that fits their furniture “scheme”. Staff at the Scarborough store are stellar and our interaction with the owner of Chilton Furniture has been most pleasant. Bottom line? Every effort is made to meet a customer’s needs!”

Helpful Report

Posted 7 years ago

“Purchased the stunning Tea Box which enhances my kitchen counter. Precise construction, beautiful wood, and the top fits exactly. This Shaker box is incredibly well priced for the size, quality, and craftsmanship. It arrived more quickly than anticipated. Hope to purchase a Chilton table soon.”

Helpful Report

Posted 7 years ago

“We are very pleased with the pieces we have received. We are still wanting for the furniture we purchased in May and I am sure we will be as happy with those pieces as the ones in our February order. Workmanship is incredible. The only negative criticism I have is that it takes sooooo long after the order has been placed to the time of delivery.”

Helpful Report

Posted 7 years ago

Thank you for your feedback! It was very generous to give us a strong overall review despite your frustration with the build time for your order. Historically our build times have been between 8 and 12 weeks, depending on the builder. However, this year due to strong demand, two of our most popular builders fell behind. They have been hiring more wood worders and once they get settled, we expect build times to be back to normal soon. But in the meantime, we very much appreciate your patience and we are glad to hear you so happy with your new furniture--and your support also means a lot to the additional woodworkers who have now been able to find full time work doing what they love! Thank you again and we hope to see you back soon, Chilton Furniture Co.

Posted 7 years ago

“We could not be more pleased with our new console. It looks great and the construction is first rate. We also had an excellent experience with the delivery guys - very helpful with placement and final installation of glass doors. This is exactly what we were looking for and better.”

Helpful Report

Posted 7 years ago

“Great chairs! Sturdy but stylish.”

Helpful Report

Posted 7 years ago

“We recently purchased the Kittery Sofa table with shelf (and also the Kittery coffee table with shelf), and are so happy with the quality. The finish is beautiful and when it arrived it was exactly what we had expected. While the furniture can take some time to be made and delivered, it is well worth the wait. In particular, it is really nice to know that this was made specifically for us and by someone local. When the furniture was delivered the guys were very professional and courteous (even taking their shoes off before entering the house). We look forward to collecting more Chilton furniture and supporting local craftsmen while making our home look great.”

Helpful Report

Posted 7 years ago

“We have owned Chilton furniture for years and when we decided to remodel our bedroom it was an easy choice for us. Furniture is solid, hand crafted made in the USA and we are completely satisfied with the fit and finish. We had a slight issue on delivery (wrong slats for bed) and Chilton addressed it immediately and resolved timely and professionally. Highly recommend.”

Helpful Report

Posted 7 years ago

“We are very pleased with our purchase of the coat hanger. It fits well into our sitting area/office space and matches perfectly with our desk that we also purchased from Chilton. The coat hanger is sleek and holds many coats, purses, hats etc without taking up much space. We have made other furniture purchases from Chilton including the desk, a student desk and bedroom furniture and have appreciated their craftmanship. We'll definitely continue as loyal customers!”

Helpful Report

Posted 7 years ago

“We were extremely pleased with the "no pressure' salesman in the store. We appreciate the excellent quality of workmanship in our dresser. The gentlemen that delivered the dresser were respectful of our home, our dresser and us. The entire experience was of high quality”

Helpful Report

Posted 7 years ago

“From our first visit to the Freeport store on a rainy day with our new dog to the long distance ordering from Colorado, Chiltons has been excellent to do business with. The furniture we bought exceeded our expectations for high quality and unique design. We got what we paid for and then some. We’ll be back!”

Helpful Report

Posted 7 years ago

“Chilton furniture designs are timeless and beautifully crafted. They are classic and can be made to the customer's specifications. What could be better?”

Helpful Report

Posted 7 years ago

“We love this night stand. We were able to order one with slightly different dimensions. It fits perfectly into a tight space and is just what we needed. The craftsmanship is terrific! Highly recommend Chilton and their furniture.”

Helpful Report

Posted 7 years ago

Thank you so much Kathleen!

Posted 7 years ago

“We love our Mission Lift Top Coffee Table. It is very indicative of Chilton's high quality.”

Helpful Report

Posted 7 years ago

“We have had very good experiences with Chilton Furniture. We absolutely love the design and quality of their furniture. It is especially gratifying to know that they are products of the USA and made locally. The showrooms are lovely and the staff is friendly, knowledgeable and helpful. This includes the sales staff and the delivery personnel. We ordered several pieces of furniture via both showroom and phone order. Because the furniture is locally crafted and not mass produced, we did not mind waiting for our furniture to be delivered. We own the Burnette queen bed, Shaker lateral file and Shaker writing desk. We are very happy with our Chilton quality furniture!”

Helpful Report

Posted 7 years ago

We are so happy to hear! Thank you for sharing your feedback and enjoy all of your new wonderful pieces. Warmest regards, Chilton Furniture Co.

Posted 7 years ago

“This furniture is durable and artfully made”

Helpful Report

Posted 7 years ago

“Have waited a long time to buy this bureau .... too long. Life is short. Love the piece so do my clothes.”

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Posted 7 years ago

“The most comfortable chair ever. The craftsmanship makes this chair not only very functional but a work of art. Shaker style of furniture has been the hallmark for comfort, craftsmanship and beauty since our country was founded. It's very reassuring to see that there are craftsmen that are still making quality furniture the way it was made centuries ago. Great Job, Great Furniture!”

Helpful Report

Posted 7 years ago

Chilton Furniture is rated 4.9 based on 1,029 reviews