Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,200 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent helpful customer service”

Helpful Report

Posted 6 years ago

“Loved the products, they were delivered fast and with no problems. They were exactly as described.”

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Posted 6 years ago

“I absolutely love the eyeliner!! It glides on easily and the nib is exactly the right size for drawing the line thin or thick. Have tried others but this is the best!”

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Posted 6 years ago

“I bought three polishes, cocktail dress, strawberry milk shake and dangerous affair. They are beautiful colours and all so different making a great choice for any mood or occasion.”

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Posted 6 years ago

“So disappointed, honestly thought that this being an expensive nail varnish it would be fantastic. Instead it takes 3 layers to look slightly even and after one shower it's looking chipped and old. I would not recommend and unfortunately would not order again.”

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Posted 6 years ago

“Absolutely love the precision of the eyeliner! Stays put all day and looks amazing. Also a big fan of the mascara, my lashes look very full! I’ll defintiely be buying again!”

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Posted 6 years ago

“Excellent purchase”

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Posted 6 years ago

“Excellent prompt delivery. Beautiful products - Nail Polishes. THANKYOU VERY MUCH THEY WILL BRING JOY TO MANY PEOPLE AS GIFTS.”

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Posted 6 years ago

“Prompt delivery, well packaged and good value, bought for Christmas presents.”

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Posted 6 years ago

“Good company”

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Posted 6 years ago

“The delivery was good there was no waste packing was well pleased.”

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Posted 6 years ago

“Wonderful nail varnish, delivered quickly. Thank you Ciate!”

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Posted 6 years ago

“Swift delivery.. Good Packaging.”

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Posted 6 years ago

“Great customer service. Had to call regarding a product. The conversation between myself and the customer advisor was a pleasure. By far the best over the phone customer service I have ever received. Great product as always”

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Posted 6 years ago

“Goods received very promptly and packaged well. The product was of very good quality. Excellent service.”

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Posted 6 years ago

“First time I have use this company, bought nail varnish package and, although they were clearly quality products, arrived just wrapped individually in bubble wrap. This purchase was intended as a gift so I contacted customer service to ask if they could send me a gift box (I was willing to pay). The reply was a flat 'No sorry unable to do that'. Considering the order should have amounted to £90, I am glad I used a discount code via MSE, otherwise I would have been fuming. Not the best in customer service”

Helpful Report

Posted 6 years ago

“The products arrived quickly. . The liner is great but the mascara , while goes on amazingly at first, within a few hours is smudged all over . Such a shame”

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Posted 6 years ago

“Beautiful and modern colours, so easy to apply, really do love them.”

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Posted 6 years ago

“My daughter has been using Ciate London nail varnishes for a long time and they keep coming out with new shades she loves”

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Posted 6 years ago

“Lovely colours attractice bottles make great christmas tree gifts for the ladies”

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Posted 6 years ago

Ciate London is rated 4.3 based on 3,200 reviews