Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow dispatch and delivery”

Helpful Report

Posted 5 years ago

“No where near as good as other Matt dry lipsticks iv used. Cakey and start wear off easily and fade around lip line causing it to look smeary.”

Helpful Report

Posted 5 years ago

“I saw the videos online for these products and thought they looked really good! So purchased some! I put one on and I found it was really drying and the glitter wasn’t that apparent. I hope others have had a better experience than me.”

Helpful Report

Posted 5 years ago

“Very disappointing. Bought the Jessica Rabbit Eye shadow palette and only used it twice when the product started to 'seal'. The shimmer shades dont seem to want to stick to your eye and the matte shades are really chalky and not much pigment. Emailed customer services and sent pictures only for them to say there is nothing wrong with it and gave me a 20% off my next purchase. Did some research and from the looks of it quite alot of people are having some issues trying to make this work. For the cost you could buy a much better palette. Very disappointing.”

Helpful Report

Posted 5 years ago

“I was disappointed ☹️ not hardly any glitter once pressed lips together, nothing like it shows on advertising”

Helpful Report

Posted 5 years ago

“Bought the glitter flip lipstick and don’t think the colours are anything like described I bought 2 regular sizes and a small twin pack and none of those colours are like they say they are and the glitter is very minimal.”

Helpful Report

Posted 5 years ago

“Lipsticks don't do as advertised, actually quite the opposite. Very drying on lips and hardly much glitter as well as absolutely no staying power. Will not recommend at all. Only positive thing was delivery time.”

Helpful Report

Posted 5 years ago

“Colour goes on patchy and it feels Like ive got sand on my lips making them sore. Colour comes off in big flackes round thenoutside of the lips and you have to scrub the inside to get the rest off.”

Helpful Report

Posted 5 years ago

“I was so excited to try this product, now I have I'm really disappointed. The colours aren't the same in person and its not smudge proof. I also ordered the holographic but it looked no different than the original. I wish I could of tried a sample of the other colours as I think I'd of preferred the darker tones. Very disappointed 😔”

Helpful Report

Posted 5 years ago

“very disappointed, sent an email to complain and no response”

Helpful Report

Posted 5 years ago

“Nail polish set was a let down. Colours not as expected and the polish was thin and watery. I would not recommend this purchase.”

Helpful Report

Posted 5 years ago

“Very matt and dry. Hardly any sparkle at all. I think I was also sent the wrong colour as it is nothing like the one I chose. Very disappointing.”

Helpful Report

Posted 5 years ago

“Overall not impressed with the product, but customer service was acceptable.”

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Posted 5 years ago

“I am unimpressed as when I got my delivery there was one item missing. I rang the help line to be told that they would resend the item. A few days later I was refunded my money as it was out of stock.”

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Posted 5 years ago

“Bought a liquid eyeliner and some glitter flip lipstick. The eyeliner dried up after 2 uses and the lipstick is not supposed to smudge but after wearing it for 3 hours I looked like bozo the clown... not impressed”

Helpful Report

Posted 5 years ago

“Took over 3 weeks for my item to be dispatched, terrible!”

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Posted 5 years ago

“Forbidden Fruit nail varnish gives a good shine and lasts really well, but other products aren't as good. Magic pout potion doesn't appear to have any effect what so ever. Would probably buy nail varnish here again, but not other products.”

Helpful Report

Posted 5 years ago

“Products took ages to come, when did arrive didn’t think much of glitter lipsticks at all. Very drying and didn’t last on lips longer than an hour”

Helpful Report

Posted 5 years ago

“Disappointed found the lipsticks to be a bit drying to the lips and not as sparkly as they look in the pictures”

Helpful Report

Posted 5 years ago

“Quality of products was disappointing. Did not do what it promised.”

Helpful Report

Posted 5 years ago

Ciate London is rated 4.3 based on 3,188 reviews