Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.44

4.4 Rating 3,003 Reviews

87 %

of reviewers recommend Classic Firearms

Company Reviews

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Metrics

4.4

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a terrible experience, I ordered a handgun from them, they got money from me immediately, but today is one month delay and customer service said they can return my money or I have to wait more and more. I’ll never buy something from them. Not recommended buy from them”

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Posted 4 years ago

“Worst customer service. Would never recommend this business. They blame fedex and weather and fedex has never gotten package. Do not buy from classic firearms.”

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Posted 4 years ago

“Ordered on the 16th of Feb. They have 1100 bucks worth of my money. No gun, no notice of shipping, no nothing, zero communication! This is the worst. They spend more time doing videos and promoting, than actually shipping product. DO NOT Do Business with them.”

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Posted 4 years ago

“It's been over a month. Can I please get my firearm? I don't even know whether to buy ammo, or sights, because I have no idea if I am even going to receive my gun. This is horrible.”

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Posted 4 years ago

“It has been three weeks since I ordered and paid for my firearm. It shouldn’t take 3 weeks to ship an instock firearm. I can’t even get them to return my emails or tell me when they will ship me my property.”

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Posted 4 years ago

“Never never shop online at this place they are very slow u will not get ur product on time .i ordered a fire arm its over a month and i still haven't received it . Also really bad customer service they lie tell u anything to get u off the phone and really don't care how u feel sad sad company WARNING DONT SHOP CLASSIC FIREARMS”

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Posted 4 years ago

“Have made to orders 2 days a part. My second order will be here on the 3rd. My first order is still waiting to be shipped it was ordered on the 17th and funds cleared on the 22nd. Apparently it's still in line.”

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Posted 4 years ago

“I ordered a firearm on January 21st, it’s now February 25th and it still hasn’t been picked. It shouldn’t take months to ship out an item you supposedly have in stock. They were real quick to charge me $1200. Very poor business and service.”

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Posted 4 years ago

“ordered two firearms on 02/04/2021. its 02/25/2021 and still no tracking number or firearms.do not answer emails.horrible.customer service hangs up on you”

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Posted 4 years ago

“I placed my order 1/10/2021, we're now at 2/25/2021 and it still hasn't shipped. It says FedEx was notified 1/18/2021, so why hasn't it shipped. My first call to them they told me they are moving warehouses and their systems went down. The second time I called they were waiting for an updated license from my FFL (they never notified me they were waiting on it, they should have called me and asked me if I wanted to change FFLs or wait for their updated license. My latest email with them they told me the carrier has been notified and hasn't picked up. I work in the logistics industry, if my carrier misses a pick up I'm calling them next day making sure the pick up rolls over to the next business day. This is ridiculous, I won't be buying from them again.”

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Posted 4 years ago

“I have ordered from Classic Firearms previously without any issues and had great shipping/customer service. However, I ordered my current purchase on 1/16/21. It still hasn't shipped on 2/24/21 and I keep getting the run around via email and conveniently disconnected when I call. Not sure what is going on with the company but they are going to be losing this previously satisfied customer.”

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Posted 4 years ago

“Ordered a century arms AK (in stock) on 1/7/21 still hasn't shipped... today is 2/24/21.”

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Posted 4 years ago

“OK, just found this review site. I'm now terrified!!! Wife made an 1,158.00 purchase for me from them, (gift) ...It's been almost a month and nothing. Come on guys, I need some faith in humanity here....and hope to God she didn't get ripped off trying to buy something for me.”

Helpful Report

Posted 4 years ago

“Here's what they did to me. I ordered a 9mm on Jan 28th. Waited until Feb 10th to email them (couldn't get through by phone) to find out when my shipment was shipping. I asked them to kindly send my gun since they had my money and shipping status showed "complete". The next day they told me it was shipped. Relieved, I clicked on their Fed Ex tracking number only to discover that the gun had supposedly been received and signed for BY ME (instead of the FFL) a few days prior to the email! These people are not only robbing- they're gaslighting and oh they're having a blast.”

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Posted 4 years ago

“Just add this review to the pile of negative ones for this terrible company. They sell products as "In Stock" but then never ship them. My guess is they don't actually have them in stock. Save yourself the hassle and just don't order from them.”

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Posted 4 years ago

“Same as everyone else. Ordered Jan 10th, now Feb 16th hasn't even been packed. Super buisness model.”

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Posted 4 years ago

“Ordered gun on January 2021. They said gun was in stock. They hit my credit card on January 24. Now it is February 13 and no gun and no info on when it will ship. The attorney general in NC should do something about these guys.”

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Posted 4 years ago

“In ordered two little pistol magazines. Two weeks later they still have not shipped them and are unresponsive. They should have been to me a week ago.”

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Posted 4 years ago

“I was just about to order until I see these reviews and I like their youtube page.”

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Posted 4 years ago

“Ordered an in stock AR15 and paid for it and have not received it. I have called and emailed and can't get any kind of response. Their customer service SUCKS!!!!!”

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Posted 4 years ago

Classic Firearms is rated 4.4 based on 3,003 reviews