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Classic Firearms Reviews

1.8 Rating 341 Reviews

20 %

of reviewers recommend Classic Firearms

Company Reviews

1.8

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 5 star review on 10th March 2024

Classic Firearms 1 star review on 8th December 2022

Classic Firearms 1 star review on 8th December 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 3rd May 2022

Joe R., Retired Army Master Sergeant

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could go less than 1 star I would. Customer service is poor I was hung up with out being rude they just don’t want to answer any questions on shipping that is the main problem they can’t seem to get a order out in a timely fashion so it makes me wonder if the order I made is even in there inventory. Do not purchase anything from the people they are a joke and are not a reputable company in my option from what I’ve dealt with them on.”

Posted 3 years ago

“Ordered 1891 carcano carbine paid 30 bucks for hand pick, sent me one with 4 inch piece of stock missing next to bent bayonet, crack behind bolt, large deep gouged in stock. Very upset. David Brooks”

Posted 3 years ago

“Today 23 April 2021... Classic Firearms has an IWI Tavor x95 on their daily deals for $2299.99.... The MSRP is $2049.00... No one actually charges the MSRP but to charge $250 over MSRP is criminal... These are some price gouging fools.”

Posted 3 years ago

“4/9/21 recieved one if their many thousands of obnoxious sales texts saying ammo was in stock. Ordered the $600 pack they offered immediately. 4/19/21 after 10 days, finally recieve shipping label email. 4/19/21 hours later recieve refund notification with no explanation. 4/21/21 I sent email asking for some kind of explanation why the keep sending sales solicitations amd no thought to customers waiting or stock. 4/23/21 still no reply, no explanation and not one F given to customer...ex-customer that is. I was warned by almost every firesrm forum and review site to avoid Classic Firearms like it's the plague and I guess I should have listened.... Very unprofessional.”

Posted 3 years ago

“Wow, to good to be true. I should of read the reviews. I ordered $200 of ammo that you guys said that you had in stock. Now I get an email saying that you are behind and be to patient. Well, I would say that's a bait-and-switch move. I see you are doing this to most of your customers and me by there reviews. Maybe the Feds should shut you guys for fraud and scamming people. Will be call my cc company tomorrow. No sweat off my back.”

Posted 3 years ago

“Cant believe u shipped a carcano to me in this shape with me paying the upgrade . Wherever there is metal there is rust . the stock is also attrocious . Its a hunk of junk. Was going to order several but luckily i didnt . And after all the THOUSANDS ive spent with your company and u treat me like this by sending me a rusted firearm ? I wont even fire it . Thanks for nothing classic ..”

Posted 3 years ago

“wish I had read the review before ordering. Almost two weeks now since order placed, still not shipped. Very slow.”

Posted 3 years ago

“My order took few days under review to be declined and no refund in sight..”

Posted 3 years ago

“what a place to deal with 0 star to this website costumer service people”

Posted 3 years ago

“This is not a company to deal with unless you are desperate. I was charged $10 on a returned item that cost $50. The product being a 50 round drum magazine that would not cycle without jamming. So basically I was sold a defective item. I tried new and reload ammo with the same results. The woman on the phone tried to tell me I had to deal with the manufacturer. When I called her on it, she later came back and said I could return it for a refund. So this seller is going to profit off of defective/inferior items. I've never dealt with a company that keeps some of your money for a bad product. Don't buy from a seller that doesn't have a quick link to their return policy.”

Posted 3 years ago

“poor communication 45 days + to get what I ordered, had to open dispute with bank because of lack of communication, and then when they countered the bank they gave false order shipping and delivery dates to try and turn the fault on me. Never again!!!”

Posted 3 years ago

“Terrible company, I'm tax exempt they dont want to deal with tax exempt folks, take weeks to respond to email, they are losers. I will never buy from them again, i will spend the rest of my life bad mouthing them.”

Posted 3 years ago

“It is a terrible experience, I ordered a handgun from them, they got money from me immediately, but today is one month delay and customer service said they can return my money or I have to wait more and more. I’ll never buy something from them. Not recommended buy from them”

Posted 3 years ago

“Worst customer service. Would never recommend this business. They blame fedex and weather and fedex has never gotten package. Do not buy from classic firearms.”

Posted 3 years ago

“Ordered on the 16th of Feb. They have 1100 bucks worth of my money. No gun, no notice of shipping, no nothing, zero communication! This is the worst. They spend more time doing videos and promoting, than actually shipping product. DO NOT Do Business with them.”

Posted 3 years ago

“It's been over a month. Can I please get my firearm? I don't even know whether to buy ammo, or sights, because I have no idea if I am even going to receive my gun. This is horrible.”

Posted 3 years ago

“It has been three weeks since I ordered and paid for my firearm. It shouldn’t take 3 weeks to ship an instock firearm. I can’t even get them to return my emails or tell me when they will ship me my property.”

Posted 3 years ago

“Never never shop online at this place they are very slow u will not get ur product on time .i ordered a fire arm its over a month and i still haven't received it . Also really bad customer service they lie tell u anything to get u off the phone and really don't care how u feel sad sad company WARNING DONT SHOP CLASSIC FIREARMS”

Posted 3 years ago

“Have made to orders 2 days a part. My second order will be here on the 3rd. My first order is still waiting to be shipped it was ordered on the 17th and funds cleared on the 22nd. Apparently it's still in line.”

Posted 3 years ago

“I ordered a firearm on January 21st, it’s now February 25th and it still hasn’t been picked. It shouldn’t take months to ship out an item you supposedly have in stock. They were real quick to charge me $1200. Very poor business and service.”

Posted 3 years ago

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Classic Firearms is rated 1.8 based on 341 reviews