Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.47

4.5 Rating 3,328 Reviews

88 %

of reviewers recommend Classic Firearms

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4.5

Based on 3,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a case of 9mm ammo and 2 magazines for my 308 rifle on 03/30/20 I received the the 9mm ammo in about a week but not the 2 magazines I figured I give them another week to ship the magazines before I try to contact them, I send an email and 3 days later got response saying that the magazine is being ship out from a different warehouse processing time is 10-15 days its been over a month I still haven’t got it I been trying to get in touch with them but haven’t heard anything back I guess from now on I’ll just order from Brownells,MidwayUSA,PalmettoStateArmory, Midsouth Shooter, they seem to care about the customers more, $30 lesson for me.”

Helpful Report

Posted 5 years ago

“Absolutely a disgrace. I write an honest assessment of a firearm and selected "would NOT recommend to a friend" I get a server error 4 times. I go back and change to "would recommend to a friend" and it goes through with no problems. I did it twice and same thing happened. I hate dishonesty/lying and good gun owners should avoid companies like this no matter their price is or product they have. I sent them screenshots for benefit of a doubt for them and they can't even respond. So sad.”

Helpful Report

Posted 5 years ago

“I ordered ammo from them back in March 21. Over a month later, I have yet to receive my complete order. I get the: "Your order has already been shipped or is too far along in the process for a cancellation to be processed. Once you receive the order, contact us immediately and we can then create a return label so the order returned to us. Please do not open the package if you wish to return it." Why wait for them to finally ship the items, for then return to sender, to get a refund for unshipped items. It makes no sense. Just give the refund for unshipped items, and don't waste time and money shipping them. Its an excuse not to process a refund for items they have no intentions on shipping. This company is a SCAM.”

Helpful Report

Posted 5 years ago

“My first order was two magazine for my ak47 I bought on April 12 and was waiting to hear from midway usa to get magpul furniture complete kit for my ak47 that was out of stock so, purchase that from classic arms on april 13 is may 6 and my order stilled said processing ready to be picked. The last time I received an email was april 26 and it said Jay Jackson (Classic Firearms) Apr 26, 2:54 PM EDT Hi Jorge, Our sincere apologies for the delay in getting your order shipped out. We are currently processing orders in about 10-20 (business) days due to a high volume of orders we are receiving, as we are also, experiencing a shortage of staff due to a state-mandated closure of schools and daycare. I haven't heard anything else.”

Helpful Report

Posted 5 years ago

“Do not make the mistake of subscribing to ANYTHING from Classic Firearms. You simply cannot get off their lists or unsubscribe. They will annoy you 4 times a day with banal marketing emails. You have to block them because the links on their website haven't worked for over a year to unsubscribe (see attached image that shows their email preference is simply a sign-up, it's NOT an unsubscribe) This clearly contravenes spam and privacy laws. No response to emails asking to be unsubscribed. So annoying. Do not deal with this company. Take your business elsewhere.”

Helpful Report

Posted 5 years ago

“I ordered my gun almost 3 weeks ago and still says it is processing.after 1 week I emailed them and asked if they could let me know about how long it would be and I just keep getting the same answer.it will get there soon as they can but won’t tell me when.all they have to do is take it off a shelf and mail it to the dealer.does not seem to hard to me but it must be because 3weeks later still not sent.”

Helpful Report

Posted 5 years ago

“Classic Firearms sold me an incomplete firearm. Thank God I disassembled for cleaning prior to shooting rifle. Rifle was sent without OP ROD AND SPRING! Had I shot rifle, myself and anyone nearby could have been killed or seriously injured. Stay away, this company is DANGEROUS!”

Helpful Report

Posted 5 years ago

“Shipping was pretty expensive and I waited over a week to email Classic Firearms to ask wheres my package is and they responded saying it'll take another 10-20 days until the package leaves their facility. I can't even get a refund! I wish they would have gave me a estimated time before I ordered with them cause I've bought things from other vendors that has free shipping and it comes within a few days.”

Helpful Report

Posted 5 years ago

“I ordered ammo in march before the shutdown and still haven't received my ammo. I emailed and live chat roughly 12 times with no help. 3 times they said I will have my manage contact you and never did. Horrible company and customer service. I have a lot of friends that are not going to order from here anymore and they purchase a lot of guns and military surplus. I know you don't care about the little guy but the word is getting around quick. I just want my money refunded and can't even get that done. Horrible customer service!”

Helpful Report

Posted 6 years ago

“I purchased 4 items equalling 960 rounds of 762x51. They sent me 480 rounds and said order complete. I can not talk to anyone only automated email responses.”

Helpful Report

Posted 6 years ago

“Worst company ever to deal with if you have any restrictions in your state you will not get anything resolved with them so don't even try I've tried purchasing gun 5 different times and still no success because of restrictions and absolutely no help from them.”

Helpful Report

Posted 6 years ago

“They accepted payment for a product and failed to deliver it. Inquiries on the status of the order were ignored, and I had to dispute the transaction.”

Helpful Report

Posted 6 years ago

“Charged me for 1500 shot gun shells and i only received 150. They state it was an error in their ad and refuse to refund the high shipping cost. Never using them again. Terrible customer service. STAY AWAY. Use bulkammo instead”

Helpful Report

Posted 6 years ago

“I ordered nearly $400 worth of parts over 30 days ago. Website said, "In Stock". 7-10 day shipping. They charged my card before shipping, or even checking to see if they had the stock. I highly suspect they are selling items they don't have in stock. Today I received 2 parts that total about $40.00 . Still missing the $360 dollar part. parts are useless without the complete order. The website now says my order was delivered and the order is fulfilled. I'm sure hoping there is a mix up somewhere, because this isn't going to fly.”

Helpful Report

Posted 6 years ago

“I purchased a nice AR 15 from them in mid-March. when I checked out it said 8-10 days shipping, 5 weeks later is hasn't shipped.the only thing they did fast was charge my card that day. no way to reach them, if you email you get a generic Covid-19 pre-written response. virus or not, this is shoddy.I reversed the charge today with my bank and they will handle it from there. #NEVERAGAIN stay far away from them.”

Helpful Report

Posted 6 years ago

“Tried purchasing 2 firearms would not let me complete the shipping because of my magazine capacity restrictions in my state so I had to email them well by the time they ever responded both firearms were sold out and they of course don't care very terrible service and I used them before and had no issues but beware now”

Helpful Report

Posted 6 years ago

“Horrific customer service. I purchased an item and then found it cheaper the next day elsewhere. They said they would not refund the difference and if I wanted to return the item they would charge me a 15% restocking fee plus charge me for the shipping for sending me the item. I asked for someone to call me to discuss and they refused. They are horrible and I will never purchase anything from them ever again. Don't waste your time with this company.”

Helpful Report

Posted 6 years ago

“Ordered ammo 34 days ago took then 20 days to tell me it was out of stock. I asked for a refund still no refund and no ammo. Worst customer service.”

Helpful Report

Posted 6 years ago

“Horrible customer service . I was offered a return on junk first, that then turned into credit which does not exist on my account . After two weeks of trying too get a reply to my concern nothing has been done and no more contact too resolve the matter . I would never recommend anyone spend any amount of money with this company . They give no regard to there customer .”

Helpful Report

Posted 6 years ago

“This place is a rip off, made a purchase and they never sent my items. Then they just ignore you. Horrible company”

Helpful Report

Posted 6 years ago

Classic Firearms is rated 4.5 based on 3,328 reviews