Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.44

4.4 Rating 3,003 Reviews

87 %

of reviewers recommend Classic Firearms

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Metrics

4.4

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What they sell is pictutred or in the description and they refuse to stand up and resolve the issue.”

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Posted 5 years ago

“Super slow doing everything but making videos don't expect to get anything shipped for 3 to 4 weeks just like ordering from China”

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Posted 5 years ago

“About a hundred round drum for my AR-15 the day that I got it it malfunction I sent it back a month ago they claim to be backlogged now I know why their products sucks oh and on top of that they can't find my box so now I'm having to wait for them to get off their ass and do something I've called them they said they're waiting to restock it but when I write write the service people they send me the same thing every time takes two to three weeks and as soon as it's done this to me my money it's been a month do not waste your money on these worthless company”

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Posted 5 years ago

“Horrible customer service. Terribly managed”

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Posted 5 years ago

“Buyer beware you will never get your merchandise or money back ! And customer service are terrible I don’t know how these people sleep at night . Check all reviews and better business reviews don’t know how these people are not in jail”

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Posted 5 years ago

“Placed an order got only part of it now they wont do anything about it.”

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Posted 5 years ago

“Classic Firearms doesn't stand behind the products they sell. If u buy from them and the product they sell is defective on day 1, ur on the hook for a 15% restocking fee. Their customer service department has little or no knowledge about guns either. So if ur looking for a real gun store, this is not one.”

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Posted 5 years ago

“I was told by CF to wait 2-3 weeks for a refund. After waiting 3 weeks I contacted them and I was informed that they cant give me a timeline for a refund. Awful way to treat a customer especially during these hard times.”

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Posted 5 years ago

“I have been waiting for merchandise for just about a month. They blame the delay on a 21 day waiting period from Mail Innovations.”

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Posted 5 years ago

“I wanted to buy a Chinese tokarev from them but they wanted my 03 FFL. They wont take my order until they get it and they already raised the price by 10$ sence I first found out about them. I have bought before from them this will be my last purchase from them or I may not go through because this is the worst gun company I have ever deat with.”

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Posted 5 years ago

“My Ammo shipment was missing one box of 32 h&r mag Ammo. They don’t take phone calls, but will take your money very quickly. I tried emails with no success. I think taking money for an incomplete order is called theft. Stay away from this website!!!”

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Posted 5 years ago

“Placed an order for ak47 and it said online they had it in stock, almost month went by and they kept telling me my order Is delaying due to to many orders been placed and COVID-19 shipping delays, which is straight bs, and when I asked for refund they didn’t even try to make it right they straight sent my request to refund department and that’s it, don’t waste your time with this sorry people, there way better online gun dealers you can use like Deguns.net quick and on time shipping and they communicate when you call with questions”

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Posted 5 years ago

“I ordered a magazine and 2 boxes of 7.62x39 well it took about 2 weeks to get my magazine after I emailed to see what was going on with my order she said that it's been real busy and I'll receive my ammo here soon..Well I waited a couple of more weeks and not a word so I emailed to see about just getting a refund back and I get a reply that classic firearms had a shortage mixup and ran out but what's crazy is when I ordered it a month ago there was several in stock..Now I'm slowly waiting to see how long this refund will take..I know from now on to never order from this company again I threw all the stickers away that were sent with my magazine and no ammo which is frustrating Never again!”

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Posted 5 years ago

“no customer service. no communication. no answers on where my order is and if it will ship. (ordered on 6/60/20) today is7/14/20. They took my money. won't cancel the order. Time to find an attorney.”

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Posted 5 years ago

“Ordered a Draco after reading the ad stating they had four in stock. I still have not received my gun or refund of almost nine hundreds dollars. They should not take money if they can’t deliver. Do Not Buy Guns From Classic Guns. Buy from Buds.”

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Posted 5 years ago

“Don't. Just don't. The second they have your email they will SPAM you 5 times EVERY DAY. You can't unsubscribe. You can't shake them off. Their unsubscribe link doesn't work, you can't change your email preferences and they are unresponsive to calls/emails. Classic Firearms is an unethical company with illegal business practices (spam mailers).”

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Posted 5 years ago

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Posted 5 years ago

“I ordered a sling foregrip and ar 15 booklet 2 wks ago site says still processing horrible service wish i had seen all the negative reviews before i gave them my money they suck dont send any money you wont get what you pay for!!!”

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Posted 5 years ago

“I could give zero stars I would. I ordered 7 items (all in stock when I ordered). It took nearly three weeks for them to get around to pulling the items from their warehouse even though they charged my credit card right away. Then I get an email stating that one of the items was no longer in stock (big surprise given how long they wait to fill an order). The interesting thing is that the email said they were canceling my order. So I emailed back asking why would they cancel the order if only 1 of 7 items was unavailable. I get another email stating that more than one thing was out of stock so they "had" to cancel order. Ridiculous. So in the end they got a one month free loan on my credit card. Stay away from this company. Very shady.”

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Posted 5 years ago

“Buyer Beware, this company is not selling firearms they’re just stealing money. Ordered revolver June 18th, got email June 26 stating order shipped, what they actually did was create a shipping label and then 9 minutes later canceled shipment, marked my order as complete WTF. No customer service response they’ve got my money and I’ve gotten nothing. Hopefully my credit card company can recover funds. AVOID AVOID AVOID AVOID AVOID”

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Posted 5 years ago

Classic Firearms is rated 4.4 based on 3,003 reviews