Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,789 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

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Metrics

4.7

Based on 1,789 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 005 5666

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Cleveland Containers 5 star review on 5th October 2022

David Harker

Cleveland Containers 5 star review on 6th September 2022

Andy

Cleveland Containers 5 star review on 31st August 2022

Alister Mclean

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Container was late due to it going missing. However the company kept me up dated and located another container pretty fast. Would use again.”

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Posted 2 years ago

Hi Paul, We're sorry for the unfortunate issues you experienced, but we're glad we could resolve these relatively quickly for you. We're happy to hear that this hasn't deterred you from ordering from us again. Kind regards, Cleveland Containers

Posted 2 years ago

“Well communicated throughout the order & Delivered on time. Good company.”

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Posted 2 years ago

Hi Keith, Thank you for your kind words and for leaving us a 4-star review. Is there anything we could have improved on? Kind regards, Cleveland Containers

Posted 2 years ago

“Good, quick communication & service. The only comment would be that the driver of the lorry delivering was a little abrupt and very rude to his helper in front of myself.”

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Posted 2 years ago

Hi Matthew, Thank you for leaving us a review. We're delighted that you are satisfied with the service provided by Cleveland Containers. We work with third-party hauliers to transport our containers so we will relay your feedback to the relevant parties. Kind regards, Cleveland Containers

Posted 2 years ago

“Improved greatly on promised delivery delay which was much appreciated. It arrived a couple of hours behind schedule and was unable to reach first choice position, but we had a plan 'B' and are very pleased with the result. Many thanks for an efficient service.”

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Posted 2 years ago

Hi John, Thank you for leaving us a review, we're glad that despite an unfortunate delayed delivery you are happy with the service you received. Kind regards, Cleveland Containers

Posted 2 years ago

“I had to chase delivery, just a week out, and when delivered to container is in excellent condition. The driver was very skilled and dropped it off when only inches to spare, brilliant job.”

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Posted 2 years ago

Hi Mark, Thank you for leaving us a review. We're sorry about the initial issue you had but delighted that this was rectified and you are happy with your container. Kind regards, Cleveland Containers

Posted 2 years ago

“Excellent service, no problems. Will use again.”

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Posted 2 years ago

Thank you for leaving us a 5-star review. We're delighted that you're happy with the service you've received. Kind regards, Cleveland Containers

Posted 2 years ago

“Although my order was somehow lost once I contacted you things progressed well . The only other issue was the driver didn't ring me when he was on his way only once he got lost . Fortunately I had someone on hand to meet him and site the container . Would I use you again Yes thank you”

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Posted 2 years ago

“Confusion with delivery costs unexpected expense”

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Posted 2 years ago

“Excellent service, will use again.”

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Posted 2 years ago

Thank you for your 5-star review, Robert. Kind regards, Cleveland Containers

Posted 2 years ago

“Would have had 5 stars, but jacked the price up soon after official quotation. Redeemed themselves by quicker delivery than expected and good customer service.”

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Posted 2 years ago

“The company always had a good response when I telephoned them. There was some confusion on payment ad when to pay but after this was resolved everything was great.”

Cleveland Containers 4 star review on 1st June 2021

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Posted 2 years ago

Thank you for your review and sending us a picture. We love receiving photos of our customer deliveries. Kind regards, Cleveland Containers

Posted 2 years ago

“Very good only missed the five out of five because tiny mix ups re delivery ... But all turned out well in the end lovely people on the end of the phone and delivery”

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Posted 2 years ago

Thank you for leaving us a review. Kind regards, Cleveland Containers

Posted 2 years ago

“...........”

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Posted 3 years ago

“Happy with the service and the office staff”

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Posted 3 years ago

“Very good work carried out......”

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Posted 3 years ago

“Very professional over the phone and great value. Did what they said they would do. Delivery was well organised. I can’t fault them. Would highly recommend them.”

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Posted 3 years ago

“Excellent delivery skills.”

Cleveland Containers 4 star review on 7th April 2021

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Posted 3 years ago

“False alarm on delivery to start with but then did actually call an hour before delivery which was as requested and appreciated”

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Posted 3 years ago

“Service and original communications with Sarah were very good, but there were a couple of issues with delivery after this was confirmed! I suggest better communication with your haulier would have helped”

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Posted 3 years ago

“Container was clean and in good condition. We did have a problem with the lock box. We have the appropriate padlocks but near impossible to use. Adjustments had to be made to be able to use them.”

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Posted 3 years ago

Cleveland Containers is rated 4.7 based on 1,789 reviews