Clicks Reviews

Name: Clicks
Rating: 2.08

2.1 Rating 250 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

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Metrics

2.1

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Clicks 1 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted a specific tablet, and I had called the store so many times, eventually a lady by the name of Phumelele Ngidi helped me. she was absolutely friendly and warm.. amazing customer service. Will be back the again and especially to talk to her :-)”

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Posted 1 year ago

“I would like to highly recommend a lady Chantal Recklind from CLICKS in the SOUTH COAST MALL PHARMACY. She is extremely efficient and goes beyond what's expected from her, to make sure the clients are looked after. This lady deserves a medal! Kind regards Giesela Venter”

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Posted 1 year ago

“Clicks mall of africa Thanks to William for great service snd patience 👍”

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Posted 1 year ago

“Excellent service received from Nazario at Clicks Boardwalk, with kindness, patience, efficiency and politeness! What a pleasure! Thank you!”

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Posted 1 year ago

“I wish to compliment Alla Mziyanda from Farrarmere Clicks Pharmacy, he is the most caring person I've ever met, even delivered vitamins which were out of stock for months, he goes the extra 1000 miles to listen 🎶 attend to your needs, look after this piece of gold, please give him recognition for being the best ever”

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Posted 1 year ago

“Made a mistake purchasing some items ...the staff were very helpful and professional with assisting with my refund.great service..thanks”

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Posted 1 year ago

“Matt has been our computer technician for many years and we are extremely happy with his service. This afternoon we phoned Matt whether he could assist us with by transferring our data from our old phone to a new one. As usual he could. He logged into our system and transferred all the data to our new iPhone in no time. Over the years he has always been able to assist us. We will recommend Matt to anyone as he knows his products. Thanks Matt”

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Posted 1 year ago

“Amazing services 🔥”

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Posted 1 year ago

“I did an online order and upon delivery the couriers could not get intouch with the person who was supposed to recieve the parcel.After a few attempts to deliver the couriers sent the package back to Clicks SA.I was given three options to choose and upon chooosing re-order a Clicks consultant helped me to re-order and i am glad to say my order was delivered the next day to the delivery address,i am impressed with Clicks online service and i will use it again and again”

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Posted 1 year ago

“Hi thank you for the best service I received from Clicks West gate today. I was assisted by by Zandile Mopedi the lady greeted me with a warm smile and gave me an excellent service. My situation was a little tricky but when I explained to her she understood and did not hesitate she picked up a phone and started to make calls to Kwena clicks because that's were I bought the insulin for this month so she couldnt load the new script on the system then she called my medical aid and they made her to hold for a while she was very patient with them and she kept on checking on me and assuring that she will help me. I must not worry. I was so stress cause I was not sure if I will get the insulin. She's very good with people. She resolve my issue and she showed confident in what she does and willing to take any challenge coming her way.She is very professional and flexible. I must say my needs were met. I had a great experience.Best service ever thank you👏👏👏”

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Posted 1 year ago

“I requested medication for delivery using my Clicks mobile app. The assistant from Clicks Southgate, Esther was extremely efficient, helpful and diligent throughout the whole process. I was unable to collect the medication in person and Clicks made everything easier for me. Thanks to Philip as well, the gentleman who delivered my medication. Well done Clicks, Southgate, your staff are great. Please acknowledge them via this review :)”

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Posted 1 year ago

“Clicks Northcliff Corner. Johannesburg. Thank you to the fabulous Miss Johanna Chauke who helped this gogo do almost all the Christmas shopping in half an hour! She helped me understand the purple sticker 2 for 3 promotion and helped me choose the best options. I will call her my Retail Consultant! Great choices for gifting and massive savings on the total spend. Thanks Johanna and also Alina who advised me on skincare product specials & Lesego at the cash register.”

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Posted 2 years ago

“I've had a huge problem with my Clicks rewards card as I did not receive my rewarding points for many years. I went to a Clicks branch to complain. I was told that an unknown person claimed my rewards every second month and that I was not the only person linked to that club card. The person helping me issued me with another Clicks club card. However, two months later another person once again shared that club card with me and I have lost my awards. I was extremely unhappy as I spent between R3000 an R5000 monthly at Clicks. I went to Clicks in Sasolburg which is situated in the Sasolburg Boulevard Shopping Centre. I was pleasantly surprise with the help and assistance that I received from Boris. Boris issued me with a new Clicks club card number. He also rewarded me with my last transactions that wasn't claimed yet. Everytime that I entered Clicks, he followed up to ensure that I was still the only person linked to this card number and that my awards are also being linked to the card. He also cancelled all the previous award cards that was linked to my name at the pharmaceutical devision. Boris was so helpful in my journey of frustration during which I did not receive my rewards. Yesterday he checked again to ensure that I am still the only person using that specific card number. He then issued my new Clicks club card and I will be able to use my awards on the 24th of this month. Boris communicated the process and my concerns to the manager and she is also aware of my problem. They supported me in this process. Yesterday, I also forgot my bank card in the store. Boris gave me a call to inform me. I am really excited about the service that I have received from Boris. He was also the reason that I have moved my chronic medicine prescription from another pharmacy to Clicks. Boris is the reason why I am now a very happy customer of Clicks. Boris has demonstrated an extraordinary quality of service to me. His infectious enthusiasm and abilty to maintain a positive attitude even on the face of my challenges expire me to motivate my friends and family to use Clicks as their preferred company for their shopping in future. I want to thank Boris for his consistent excellent service.”

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Posted 2 years ago

“I am greatly happy with Thapelo Sehlabela service at Nigel branch Angelo Mall. He will always give advice on the product im looking for. My 3 children really loves him because his friendly and always smiles and have a conversation with them. When the product is not on the shelve he will go to the back to check if it there if not he will let me know when it will be available. Keep up with your great job Thapelo Sehlabela 👌”

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Posted 2 years ago

“Lerato pharmacist assistant helped me today at Chicks Waverley . I am impressed with her professionalism. A true gem!”

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Posted 2 years ago

“I ordered on 3rd and my parcel was delivered on the 5th.It was click and collect.”

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Posted 2 years ago

“I would like to thank the beauty consultant that works at the Cresta Mall branch. She knows her products and showed me which products are buy 3 but pay for 2 She then chose the perfect lipcolour i was looking for, found one mmediately amongs many cosmetic brands. Thank you Tanitlle konkt”

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Posted 2 years ago

“I would love to give Shirley and Phumi from Clicks Sandton the biggest hugs for the wonderful service I received on Saturday (02.09.2023) they both explained the procedure of getting a glam look and honestly just loved how friendly and warm they were. Keep up the amazing work ladies. Happy client and will highly recommend Clicks Sandton because of them. Regards Tk.”

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Posted 2 years ago

“I received the best customer service from Rachel Hlambephi at Chatsworth clicks. She is so patient and caring, beautiful smile all the time, she make sure you leave the store satisfy with all your needs. Generosity was a person that will be Rachel please keep her. She is a star. We need more people like her as customers and this contribute greatly towards the business.”

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Posted 2 years ago

“Good day I would like give thanks to a guy called Themba that works at klipfontein clicks for helping me choose the your clicks brand tissue and for guaranteeing me that indeed it is soft Toddles to you Themba🙌🙌 and thanks for the beautiful service Regards T”

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Posted 2 years ago

Clicks is rated 2.1 based on 250 reviews