Clicks Reviews

2.0 Rating 152 Reviews
25 %
of reviewers recommend Clicks
2.0
Based on 152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Avg Email Response Time
-1 hours
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Clicks 1 star review on 19th April 2024
Anonymous
Clicks 5 star review on 17th May 2022
Anonymous
Clicks 2 star review on 11th May 2022
Natasha
Clicks 2 star review on 11th May 2022
Natasha
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 5th January 2022
Monique
7
Anonymous
Anonymous  // 01/01/2019
Dumisani Rapelego is amazing. His service is exceptional, he is professional and listens without interrupting you. He helped me at Tubatse Crossing.
Helpful Report
Posted 2 years ago
COMPLIMENTS TO THE STAFF AT CLICKS PORT ALFRED. This message serves to compliment the service received at your Port Alfred Branch. In particular that of Justin Ford. I am a regular at your store and have not once experienced the complaints as depicted on your web page by certain of your customers. What a joy it is to enter your store - it is clean and your staff is always friendly and helpful. This despite the fact that they are on their feet all day. I have often witnessed Justin opening a till to get the queue to move faster when he would take over the roll as a cashier. Nothing is too much of a problem to this young and dynamic man when at times, I have to swop an item because my husband has changed his mind and prefers another brand! As most women often have to do.....Justin has a calm personality and gives every client his full attention when they queue to see him to resolve their problem. He is truly the face of Clicks. Continue with the good service. Kind regards, Memory Robinson
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Posted 2 years ago
I had recently ordered some things online and decided to collected at the store instead of having it delivered. The store i collected from was the clicks Chatsworth Branch and i must say the service received from the Chatsworth store was amazing. My first visit when collecting my items i had not went in with a trolley, but the awesome manager had gotten 1 for me and checked my products with me and their after assisted me out the store. On my second visit, i had gone there to exchange one of the products and the staff was very helpful, they did the exchange without any hassles and i didn't have to follow the que after selecting the correct item that i had wanted. So thumbs up to Clicks Chatsworth, keep up the amazing service.
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Posted 2 years ago
Thank you clicks so much, I ordered online for the first time and I am not disappointed, I waited out 3 working days also understanding why the delivery wasn't sooner because of the pandemic going on and there are a lot of orders, received everything I ordered, nothing was damaged, I would definitely shop again online.
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Posted 2 years ago
Hello My name is Sibonga Masondo i would like to give thanks to Meerensee staff...they ALWAYS welcome you with a smile and they are very helpful and friendly... Special thanks to Patricia Nene and her team today you were very helpful... Keep the spirit of Ubuntu guys
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Posted 2 years ago
To whom it may concern  Just a note to compliment the staff at both the Meyerdsal store and the store at Mall of South. They are super friendly and go out of their way to assist.  Please afford them the due praise they deserve. Regards  Fatima
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Posted 3 years ago
Great service at Mall of the South and the Meyersdal Store.
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Posted 3 years ago
Made a online purchase 9 days ago. Called and sent email with no order. Very poor online service
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Posted 3 years ago
Im a first time mom to a beautiful boy of 4 months now. For 3 months i had to change diapers throughout the night and sometimes had to change him into dry clothes. I tried pampers, huggies, lovies and every single one disappointed me. I got myself clicks the purple pack of nappies, on special, and not once i had to change him into dry clothes. I leave him for 10 hours with one nappy throughout the night. This is the best nappies. I'll never use something els ever again. To be honest, i buy my baby's monthly supply only at dischem. They also have the best bum cream and Wetwipes. Affordable and never disappoints. Well done to clicks and the amazing service and deals i get every month.
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Posted 3 years ago
I ordered a steam straightener at clicks this October 2020 and their delivery was quick I received my order within 3 days and I was given a tracking number to track my order which I did, so for me online shopping at clicks is the best .I recommend it to everyone because I haven't been disappointed and I will be buying again
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Posted 3 years ago
I was at Clicks Maponya today and would like to thank Lindiwe Matjane for her outstanding customer service, she truly gave me the best customer experience which some take for granted in the service industry.
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Posted 4 years ago
Quick checkout, quick delivery...All smooth
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Posted 5 years ago
Their delivery was prompt and the Online specials gave me great value for money - huge Savings!! Always a pleasure to experience the products I need in their 3 for 2 special offers - I make use of this privilege often!! Love their products!!
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Posted 6 years ago
Clicks is rated 2.0 based on 152 reviews