Cliff & Pebble Reviews

4.9 Rating 190 Reviews
99 %
of reviewers recommend Cliff & Pebble
4.9
Based on 190 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cliff & Pebble Reviews
Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 4 star review on 23rd October 2023
Eric S
Cliff & Pebble 5 star review on 12th October 2023
Ben L
291
Anonymous
Anonymous  // 01/01/2019
Excellent service from Cliff & Pebble. Bought my first machine from a different company and was extremely dissatisfied with their service and support surrounding shipping a machine in for service. Cliff & Pebble’s service and support had been far and above and I’m very happy I went with them.
Cliff & Pebble 5 star review on 24th June 2023
Helpful Report
Posted 10 months ago
Hi Bryan, Thank you so much for the kind words! We're thrilled we could help you out.
Posted 10 months ago
A couple weeks ago i bought a lelit bianca v3 from cliff&pebble . A couple days later after my purchase, Lelit had a huge 20% sale on all their machine. Cliff&Pebble happily price matched and refunded the difference. All it took was less than 5 minute when I got on a chat with them. I am so happy with their service and wouldn't hesitate to recommend them to my friends and family!
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Posted 6 days ago
Thank you for your review! Happy we could help.
Posted 4 days ago
Everything arrived wuickly and worked wonderfully! I love my baratza Encore ESP
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Posted 1 week ago
Thank you for your review, William!
Posted 6 days ago
Cliff & Pebble has been very helpful in my journey in upgrading my espresso setup! I ordered the Eureka Libra and Lelit Bianca, both being an easy experience. My Libra did come with a cosmetic issue, but it works perfectly. Cliff & Pebble allowed me to pre-order the Bianca so I could get it in white with the sale and I’m very excited to get it! Matt and the C&P team have been great to work with.
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Posted 1 week ago
Thank you for your review, Kelly! Matt is our owner and loves working directly with customers. Please let us know if there's anything else we can do!
Posted 6 days ago
I believe it was Matt who sold me the espresso machine alex duetto IV. So far everything has been great! I was able to brew first cup on Sunday after arrival. Wife was very happy. If I have one complaint it is that when purchasing the unit it specifically asks what amps I would be plugging into. I clicked on 20amps, but noticed after a few days something was off. I had to go online to learn how to do it, but in the advanced pid instructions there is a way to do this. Aside from this small issue we are very happy with our purchase. Thank you!!!
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Posted 1 week ago
Hi Mark, Thank you for leaving a review! Matt is our owner and is the best however we're terribly sorry to hear the amperage was confusing. We're here for any help you may need.
Posted 6 days ago
The grinder arrived so quickly and in perfect condition. I would definitely shop here again.
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Posted 1 week ago
Hi Melissa. Happy we could help!
Posted 1 week ago
Quick shipping and great pricing. The experience purchasing through Cliff & Pebble was flawless
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Posted 2 weeks ago
Happy we could help, Dean!
Posted 2 weeks ago
Great machine, packing is superb
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Posted 2 weeks ago
Thank you, Ehab!
Posted 2 weeks ago
Overall, a company focused on customer service. I would buy from them again
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Posted 2 weeks ago
Thank you for your review! Customer service is our #1 priority, always.
Posted 2 weeks ago
Home barista here. I have bought several items from C&P. Great pricing. Fast shipping. Great communication whenever I had to contact them.
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Posted 2 weeks ago
Thank you, Andres!
Posted 2 weeks ago
Amazing communication, extremely prompt in responding.
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Posted 3 weeks ago
Thank you, William. We do our best to be quick!
Posted 3 weeks ago
Very happy with the grinder I purchased and the great deal!
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Posted 3 weeks ago
Happy we could help, Adoran!
Posted 3 weeks ago
Fast delivery, excellent customer service, top notch products
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Posted 1 month ago
Thank you for leaving a review, Kaveh. Please let us know if you need anything in the future!
Posted 1 month ago
Everything about my purchase was smooth and easy. Got an incredible deal on my new grinder. Thank you so much
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Posted 1 month ago
Hi Eric, Thank you so much for leaving a review! We're glad we could help you out.
Posted 1 month ago
Matt was really helpful with finding me a great grinder at a great price. Look forward to working with Cliff and Pebble again!
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Posted 1 month ago
Hi Jonathan, Thank you for leaving us a review. Happy we could help out!
Posted 1 month ago
I got an open box Silenzio grinder, absolutely love it. It is truly in prestine brand new condition. Love love love it. And so grateful to have gotten it from Cliff and Pebble at the Open Box price and very pleased with how quickly they sent this to us. Cannot be any happier
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Posted 1 month ago
Happy we could help! Thank you for leaving us review.
Posted 1 month ago
Best price out there on the grinder I ordered, plus super fast shipping. Ordered an "Open Box" model and saved a lot of money. The grinder was in perfect new condition with all accessories. Thanks!
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Posted 1 month ago
Thank you, Steven!
Posted 1 month ago
I’m very happy with my Eureka grinder! It came in perfect condition, so believe the description they write in the open box section. I was going back and forth between the Speciltia and the Silenzio, when it comes down to it, I’ll get the Silenzio for $400 less than the Speciltia.
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Posted 1 month ago
Glad we could help. Thank you for writing a review.
Posted 1 month ago
Great customer service
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Posted 1 month ago
Thank you!
Posted 1 month ago
I am extremely pleased with my silenzio grinder, came in original box with manual and fast shipping. Couldn't be more happier about buying this grinder from c&b.
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Posted 1 month ago
Glad we could help, Sunil!
Posted 1 month ago
Arrived on time and was as described. Works perfect and I saved 100 plus on buying open box
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Posted 1 month ago
Thank you, Gregorio!
Posted 1 month ago
Cliff & Pebble is rated 4.9 based on 190 reviews