Cliff & Pebble Reviews

4.9 Rating 186 Reviews
99 %
of reviewers recommend Cliff & Pebble
4.9
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cliff & Pebble Reviews
Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 4 star review on 23rd October 2023
Eric S
Cliff & Pebble 5 star review on 12th October 2023
Ben L
291
Anonymous
Anonymous  // 01/01/2019
Cliff and Pebble's staff was so helpful in helping us select or Lelit Bianca. When it arrived damaged they immediately began working on getting us a new one as soon as possible. Our new one arrived in perfect condition and we absolutely love it. We will be buying a second unit from Cliff and Pebble for our vacation home once it is ready. Thanks again Corey
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Posted 7 months ago
Glad we could help. Thank you, Corey!
Posted 7 months ago
I received my new lelit bianca from cliff and pebble and it was damaged in shipping. They quickly sent a replacement and made the process as easy as possible.
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Posted 7 months ago
Thank you, Jerome. We're so sorry your initial machine arrived damaged however are happy we could get you another quickly. Enjoy! The Bianca V3 is a beast!
Posted 7 months ago
seamless transaction
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Posted 7 months ago
Glad we could help, Michael!
Posted 7 months ago
Quick shipping and great online shopping experience
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Posted 8 months ago
Thank you, Betty. I'm glad we could help.
Posted 8 months ago
Order was shipped fast, and questions were answered promptly. Excellent service. Extremely happy with the machine.
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Posted 8 months ago
Thank you, Williams. We're happy we were able to help you grab the machine you wanted!
Posted 8 months ago
Great customer service.
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Posted 8 months ago
Glad we could help you out, Gino!
Posted 8 months ago
Cliff and Pebble had great shipping and service in addition to wonderful 0% financing interest rates.
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Posted 9 months ago
Thank you so much for taking the time to leave a review!
Posted 9 months ago
Matt is such a wonderful person. I consider us as a bad customer yet he handled our order extremely professionally. 5 ⭐️
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Posted 10 months ago
Thank you, Shiyun! I'm pleased to hear I was able to help. Matthew D. Cliff & Pebble
Posted 9 months ago
Great customer service support and high-quality products. We got the Rocket knock box to complete our espresso machine setup.
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Posted 10 months ago
Thank you for your review, Alexandra! Christine F. Order Management l Cliff & Pebble
Posted 9 months ago
C&P service was fantastic and hope that this continues as I keep using their services. Thank you for everything !
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Posted 10 months ago
Thank you, Joesph! Happy we could assist. Matthew Cliff & Pebble
Posted 9 months ago
Excellent service from Cliff & Pebble. Bought my first machine from a different company and was extremely dissatisfied with their service and support surrounding shipping a machine in for service. Cliff & Pebble’s service and support had been far and above and I’m very happy I went with them.
Cliff & Pebble 5 star review on 24th June 2023
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Posted 10 months ago
Hi Bryan, Thank you so much for the kind words! We're thrilled we could help you out.
Posted 10 months ago
Cliff and Pebble is an outstanding company to work with and their communication has been great from start to finish. Answering any questions I had and was even willing to accommodate my preffered color accents.
Cliff & Pebble 5 star review on 22nd May 2023
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Posted 11 months ago
Happy we could help, David. The setup looks great!
Posted 11 months ago
Excellent customer service. Smooth delivery and overall process, considering an expensive espresso machine purchase. Even agreed to adjust bar pressure before shipping the item. Highly recommended
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Posted 11 months ago
Thank you, Waleed!
Posted 11 months ago
Fast shipping,product arrived in great condition
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Posted 11 months ago
Thank you for leaving a review, William!
Posted 11 months ago
Very smooth order process and quick delivery! Great experience.
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Posted 11 months ago
Thank you for leaving a review!
Posted 11 months ago
My experience with Cliff & Pebble so far have been great. My order was fulfilled super quick and even arrived earlier than projected Matt has been readily available to answer questions via online chat as well so the whole experience so far has been great!
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Posted 1 year ago
Thank you, Frank!
Posted 1 year ago
Love the site wonderful service
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Posted 1 year ago
Thank you, Deborah!
Posted 1 year ago
Matt was great from end to end. Excellent support from shipping, to machine debugging, to general espresso tips ! Would buy again and recommend to my friends
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Posted 1 year ago
Thank you so much, Jeremy!
Posted 1 year ago
I had a tricky shipping window, Matt made sure my order arrived in time. No fuss, fairly priced.
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Posted 1 year ago
Hi Liam, Happy we could help!
Posted 1 year ago
I primarily use this grinder for espresso. Best to start with the factory dial setting if grinding for espresso, then adjust from there. In terms of noise, it's not quieter compared to my built-in Breville touch conical grinder. The noise while grinding the beans just sounds different, like at a higher pitch. I do notice the grinds are much fluffier and don't clump using the Oro compared to Breville. Loving the Oro so far. Very little retention too, without using the bellow.
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Posted 1 year ago
Cliff & Pebble is rated 4.9 based on 186 reviews