Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,950 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Tell us how Clock Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clock Shop 5 star review on 4th December 2025

527

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the parts. However the online shopping experience was fraught. The separation of the payment for the item and a seperate payment for delivery was the problem with extreme difficulty in getting the second invoice. Many emails required. Why not calculate delivery with the purchase as with every other online payment I have made.”

Helpful Report

Posted 1 year ago

Hi Graham, thank you for your feedback. I completely understand your frustration at the clunky nature of our international shipping setup and having to quote each order manually is not our plan long term. As a small family business we simply have not had the resources to formulate an international shipping matrix for our 5000 plus products. It is a work in progress however in the short term, we quote each customer so we can provide the most economical shipping option as opposed to just charging a flat rate that ends up being unreasonable for small parts orders such as yours. Thank you for supporting Clock Shop. Warm Regards, Clock Shop Team

Posted 1 year ago

“Fast,reliable and professional service”

Helpful Report

Posted 1 year ago

“Fantastic place”

Helpful Report

Posted 1 year ago

“Very happy with my clock and the phone conversation was excellent with Angus who got me through a couple of hiccups. The service was brilliant. Many thanks deana bennett”

Helpful Report

Posted 1 year ago

“delivery achieved”

Helpful Report

Posted 1 year ago

“Great customer service and lovely location”

Helpful Report

Posted 1 year ago

“The staff member was very friendly and packed the clock in the box really carefully. Great service.”

Helpful Report

Posted 1 year ago

“Exceptional customer service! Will highly recommend the clock shop to friends and family. Thank you Angus for all your help.”

Helpful Report

Posted 1 year ago

“Great friendly service”

Helpful Report

Posted 1 year ago

“Good value. On time delivery.”

Helpful Report

Posted 1 year ago

“Been going to Clock Shop for some 30years plus. It’s great that family has taken over from parents and I will continue to inhabit their shop for future years.”

Helpful Report

Posted 1 year ago

“Good friendly service”

Helpful Report

Posted 1 year ago

“The clock is a bit small”

Helpful Report

Posted 1 year ago

“I found their website easy to use and my selection was promptly acknowledged and on its way. I felt very comfortable with my experience and am happy with my purchase. Ann”

Helpful Report

Posted 1 year ago

“Excellent service… thank you… now have a working clock. ⏰”

Helpful Report

Posted 1 year ago

“Superfast delivery (2 days). Beautiful product. Clear communications from ordering, through dispatch and delivery. Extremely satisfied.”

Helpful Report

Posted 1 year ago

“Hello Daniel I bought four horses for my granddaughter. Positives: Delivery was good. She also really loves that the manes and tales can detach and be swopped around. And the long hair and manes an absolute winner. Negatives: The hair accessories do not work very well. Difficult to open and close and works only on thin strands of hair. I wrongly made the assumption that the horses were wooden and hand painted from what I read about the toys and was disappointed by the plastic: we try to avoid plastic. Overall, though, a lovely concept. Warm regards. Lyzette.”

Helpful Report

Posted 1 year ago

Hi Lyzette, Thank you for your feedback. It is helpful and we appreciate you taking the time to provide a review. The description of the Schleich toys does state that they are made from PVC so I am not sure what caused you to think they were made from wood. I have checked and can't find any reference to wood however if I have missed this is one of our product descriptions please let me know. Kind Regards, Daniel - Clock Shop Owner

Posted 1 year ago

“Beautiful clocks everywhere, friendly staff very helpful. Genuinely interested in helping you choose the right clock for you 👍”

Helpful Report

Posted 1 year ago

“The ladies where a great help”

Helpful Report

Posted 1 year ago

“I was so happy to have my clock back performing so well, thank you Angus for keeping me in touch along the way. I am now waiting for Bruce Davis to call and service my grandfather clock, that would make me so happy. I am a clock fanatic, I love my clocks. Thank you Jennifer Galbraith”

Helpful Report

Posted 1 year ago

Clock Shop is rated 4.9 based on 3,950 reviews