Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,946 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 23rd October 2025

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 3 years ago

“Great service. Provided a clock movement that was not listed on the website. Delivery very quick.”

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Posted 3 years ago

“Easy to order online, order arrived promptly, works like a charm! Thank you.”

Clock Shop 5 star review on 25th November 2021

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Posted 3 years ago

“Love my clock, exactly what I wanted. Packaged great, speedy delivery. I highly recommend. Thank you.”

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Posted 3 years ago

“Friendly staff nothing was too much trouble and answered all of our questions no matter how insignificant they might have seemed. The whole atmosphere of the shop was a delight and we found it hard to leave the shop. We will recommend your shop to others and also definitely a must-go-to shop next time we are in the area.”

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Posted 3 years ago

“Super friendly and extremely helpful staff who did everything in their power to help me. I can't thank them enough.”

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Posted 3 years ago

“Quartz clock motor arrived in good time and was exactly what I ordered. I'm very happy with the purchase and clock keeping good time.”

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Posted 3 years ago

“Staff helpful and answered any questions I had.”

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Posted 3 years ago

“The shop assistant wanted us out quick. Shame, we would have bought more”

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Posted 3 years ago

Thank you for your feedback, Tricia. I am really sorry that you felt rushed out of our store. I appreciate that you have taken the time to bring this to my attention. I will be discussing this with our staff to ensure that all customers are given the opportunity to shop in a casual and relaxed environment, ensuring they get all the support required to have a wonderful shopping experience.

Posted 3 years ago

“Ordered and delivered in 3 days. Great experience.”

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Posted 3 years ago

“My beautiful Cuckoo Clock arrived in a well-packed box, I now have it in my study and hear the tick-tick of the clock as it lets me know the half-hour and the hour and I find it very soothing.”

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Posted 3 years ago

“Thankyou so much. The service was great, packaged really well and instructions easy to understand. Great and prompt service.”

Clock Shop 5 star review on 21st November 2021

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Posted 3 years ago

“Great phone service, well packed product as described. When I needed to exchange it - not a problem - easy send back easy replaced back to me, very happy customer”

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Posted 3 years ago

“Very happy with the shop. Very prompt and everything was packed very secure and well to ensure no breakages. I have visited your shop in the past, and loved it. So was very excited when I found you online.”

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Posted 3 years ago

“No problems. Good communications and goods arrived as expected.”

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Posted 3 years ago

“Great selection of clocks to choose from and very friendly staff. Well worth a visit.”

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Posted 3 years ago

“This is my first order and I'm very impressed with the customer service! I ordered a couple of Xmas presents for my Daughter and the grandchildren. I had the wrong name it was being sent to but I was notified very quickly that it had been changed and posted. They are allowed to open it when they put the tree up. Thankyou Clock Shop”

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Posted 3 years ago

“Great service and friendly staff. Regrettably you lost a star because the web site did not tell me that batteries were not included. If I had known that I needed to buy them then I would have had them on hand when the clock arrived. It was the inconvenience of waiting until I went to the shops for the batteries that was the hassle.”

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Posted 3 years ago

“So so happy with my nutcracker! Looks exactly like the picture and delivery time was short, it even came before the expected time! It was wrapped and packaged to ensure there would be no damage which was a relief when unboxing. It’s so perfectly handmade, I could not be happier with the product! There’s a few imperfections but that’s what comes with being handmade and that’s what makes it perfect and why I love it! Thank you Clock Shop!”

Clock Shop 5 star review on 19th November 2021

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Posted 3 years ago

“It was a delight to browse the many lovely things on offer. We also appreciated the prompt service, great communication and a parcel that arrived carefully wrapped.”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,946 reviews