Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 16th July 2026

539

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop assistant wanted us out quick. Shame, we would have bought more”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Tricia. I am really sorry that you felt rushed out of our store. I appreciate that you have taken the time to bring this to my attention. I will be discussing this with our staff to ensure that all customers are given the opportunity to shop in a casual and relaxed environment, ensuring they get all the support required to have a wonderful shopping experience.

Posted 4 years ago

“Ordered and delivered in 3 days. Great experience.”

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Posted 4 years ago

“My beautiful Cuckoo Clock arrived in a well-packed box, I now have it in my study and hear the tick-tick of the clock as it lets me know the half-hour and the hour and I find it very soothing.”

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Posted 4 years ago

“Thankyou so much. The service was great, packaged really well and instructions easy to understand. Great and prompt service.”

Clock Shop 5 star review on 21st November 2021

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Posted 4 years ago

“Great phone service, well packed product as described. When I needed to exchange it - not a problem - easy send back easy replaced back to me, very happy customer”

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Posted 4 years ago

“Very happy with the shop. Very prompt and everything was packed very secure and well to ensure no breakages. I have visited your shop in the past, and loved it. So was very excited when I found you online.”

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Posted 4 years ago

“No problems. Good communications and goods arrived as expected.”

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Posted 4 years ago

“Great selection of clocks to choose from and very friendly staff. Well worth a visit.”

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Posted 4 years ago

“This is my first order and I'm very impressed with the customer service! I ordered a couple of Xmas presents for my Daughter and the grandchildren. I had the wrong name it was being sent to but I was notified very quickly that it had been changed and posted. They are allowed to open it when they put the tree up. Thankyou Clock Shop”

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Posted 4 years ago

“Great service and friendly staff. Regrettably you lost a star because the web site did not tell me that batteries were not included. If I had known that I needed to buy them then I would have had them on hand when the clock arrived. It was the inconvenience of waiting until I went to the shops for the batteries that was the hassle.”

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Posted 4 years ago

“So so happy with my nutcracker! Looks exactly like the picture and delivery time was short, it even came before the expected time! It was wrapped and packaged to ensure there would be no damage which was a relief when unboxing. It’s so perfectly handmade, I could not be happier with the product! There’s a few imperfections but that’s what comes with being handmade and that’s what makes it perfect and why I love it! Thank you Clock Shop!”

Clock Shop 5 star review on 19th November 2021

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Posted 4 years ago

“It was a delight to browse the many lovely things on offer. We also appreciated the prompt service, great communication and a parcel that arrived carefully wrapped.”

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Posted 4 years ago

“Love going into this shop every time we’re in Montville! There’s always something beautiful to see and the staff are very friendly !”

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Posted 4 years ago

“Fantastic advice, service and prices. I got my wedding present of over 30 years ago back and on show. SO happy and grateful.”

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Posted 4 years ago

“I had such a wonderful time at the clock shop when I and my newlywed wife visited on our honeymoon. It was so nostalgic walking through the shop seeing my family organized from the black forest region of Germany. Could have spent so much money and intend on doing so in the future. The ladies in the shop were so helpful and friendly, such a wonderful experience. See you again soon.”

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Posted 4 years ago

“Outstanding customer service , extremely fast with email communication and help . Product quality exceeded my expectations”

Clock Shop 5 star review on 17th November 2021

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Posted 4 years ago

“The Clock Shop in Montville was the only place which had the exact size and appearance of the clock we needed to replace the non-functioning clock in our 25-year-old Grayshott mantle clock. Their service was prompt as was the freighting of the clock from Aus to NZ, including email updates with the clock arriving within a week from ordering.”

Clock Shop 5 star review on 16th November 2021

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Posted 4 years ago

“Quick service and everything fantastic”

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Posted 4 years ago

“We make many purchases with the clock Shop and have found the transactions and interactions with staff excellent. Deliveries of goods are in a very timely manner. Sharon Jenkins”

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Posted 4 years ago

“Fast, reliable and easy to navigate the website. was an enjoyable shopping experience”

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Posted 4 years ago

Clock Shop is rated 4.9 based on 3,978 reviews