Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,935 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 27th July 2025

504

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The small item I purchased arrived on time and very well packed. If, or rather when, I need something else, I will contact the Clock Shop.”

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Posted 3 years ago

“Product turned up as ordered no probs.”

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Posted 3 years ago

“Ordered one day and dispatched next day. Easy selecting right components from site.”

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Posted 3 years ago

“I made contact with the Clock Shop to ask for advice to ensure I purchased the correct part. The advice I was given was very generic and didn't help at all. I ended up purchasing a clock part for $50 which is not suitable. Waste of money.”

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Posted 3 years ago

Hi Wendy, Thank you for taking the time to provide your feedback. We don't provide specific information over the phone for a very good reason. Unless you understand what it is you need, it is very difficult to get all the information required to provide you with the correct movement without having the clock or an existing movement in hand that we can match. As the item is not suitable, you are welcome to return it for an exchange or a refund. If you are replacing an existing movement then you can send your old movement in to assist us with providing you with the correct movement. In your case, I would assume you have long hands and require a high torque movement. So the details of the hands are also required. Are they press fit (push on) or euro fit (slotted hole / fixed with a hand nut)? Otherwise, we have extensive resources including a video and a DIY guide to walk you through each step so you can select the relevant part. Clock movements are not like car parts, where you can find the relevant replacement with a make/model/year scenario. You need to have the product in hand to provide all the relevant information so the correct movement can be selected. If you need more assistance, our guides are available here and they are far more helpful in this format with visual aids as opposed to trying to communicate every step of the process over the phone. I hope this helps you understand a little more about how to choose the correct movement. We are still here to assist you and should you wish to return the movement, undamaged and in new condition, we can exchange or refund this for you. Kind Regards, Daniel - Clock Shop Owner

Posted 3 years ago

“Easy to order, came alot quicker than I thought and it’s beautiful my partner loved his present thanks for great service 👍”

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Posted 3 years ago

“Friendly staff”

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Posted 3 years ago

“Very helpful staff”

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Posted 3 years ago

“Im a repeat customer. Love the products, great prices and friendly staff.”

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Posted 3 years ago

“Excellent prompt delivery. Great product.”

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Posted 3 years ago

“Excellent service, fast delivery. Really great to deal with.”

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Posted 3 years ago

“Our experience at the ClockShop at Mountville was excellent. Great customer service, Daniel was very patient as we couldn't make up our minds from the fantastic range of cuckoo clocks. We finally decided and Daniel had the clock posted home to New South Wales. We now have the cuckoo clock hanging on our wall and have great enjoyment from it every day.”

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Posted 3 years ago

“It was easy to order from the web site and the delivery was quick and efficient.”

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Posted 3 years ago

“Even though they ran out of stock I was informed immediately and I substituted with a different item”

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Posted 3 years ago

“Great to deal with, prompt postage”

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Posted 3 years ago

“Professional service, patient and friendly. My cuckoo clock is beautiful and traditional. Their the best shop to buy your clock! Thank you guys”

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Posted 3 years ago

“Excellent service and follow up with the progress of my order”

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Posted 3 years ago

“Apart from having a good choice of clocks I was so impressed with the fast reply to my email”

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Posted 3 years ago

“hour hand is damage,big scape mark.”

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Posted 3 years ago

“Very impressed with the swift delivery and motor working fine”

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Posted 3 years ago

“Wonderful staff, wonderful clocks, wonderful experience. I wish it had a coffee shop attached inside so we can sit there and hear all the clock going off, then we can decide which one to buy.”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,935 reviews