Login
Start Free Trial Are you a business? Click Here

Clock Shop Reviews

4.9 Rating 3,979 Reviews
98 %
of reviewers recommend Clock Shop
4.9
Based on 3,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Clock Shop Reviews

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Anonymous
Anonymous  // 01/01/2019
Pleased with clock and runs well with correct time
Helpful Report
Posted 5 years ago
Great customer service and good prpoducts. I bought a clock part recently and it is perfect!
Helpful Report
Posted 5 years ago
Easy ordering process, prompt communication and delivery of a great product which I couldn't find elsewhere, wish I found the Clock Shop earlier!!
Helpful Report
Posted 5 years ago
Good range of clock mechanisms & well explained regarding different options. Range of clock hands ok, more options would be beneficial, likewise for numbers or dots - these were limited in range Response to my order was excellent - quick & well informed on progress, like being able to use paypal or similar Well packaged, arrived safely & in good order Will use again, although postage cost seemed high.
Helpful Report
Posted 5 years ago
Good products at reasonable prices, very friendly and professional service - highly recommended.
Helpful Report
Posted 5 years ago
The best online customer service I have ever experienced. When things went wrong they stepped up to the plate every time even when didn’t need to. Advised promptly of overseas covid shipping delay on preorder offering alternatives. When item damaged in transit all it took was a quick phone call, photos of item & packaging and replacement was on its way within an hour. Then replacement was stolen after being left in open unsafe place by courier (not enough space here to go into issues with Fastway couriers, needless to say their tracking system and drivers leave a lot to be desired). Whilst nothing to do with clock shop to my astonishment they have again offered a replacement or refund when they are under no obligation to do so. My advice, shop from this family owned Australian business with complete confidence, however request alternate courier to Fastway (Aramex) and amend leave in safe place default setting at checkout.
Helpful Report
Posted 5 years ago
We have always considered the service and support provided by the Clock Shop and Staff to be of the highest standard! Quality products combined with a friendly and first rate service. Thank You
Helpful Report
Posted 5 years ago
I found the web site easy to find what I wanted. The communication was excellent and my items, ordered online arrived in a few days and were well packaged and were what I ordered
Helpful Report
Posted 5 years ago
Excellent service and delivery
Helpful Report
Posted 5 years ago
I love the Clock Shop. They helped my husband and I to pick just the right clock for us, then gave us all the advice about set up etc. The range of clocks is staggering, you have to see it to believe it. Extremely helpful and friendly staff, I really enjoyed my visit.
Helpful Report
Posted 5 years ago
It was a pleasure to be served by Robyn on 12/12/2020. Not only very was Robyn gracious, but she was also very helpful, took time to ask questions to make sure I got what I was looking for & wanted. Top marks to Robyn & also your shop, quite a daunting display, I will have no problems recommending your shop & your sales staff to anyone who will listen. Regards Dave,
Helpful Report
Posted 5 years ago
Very friendly and helpful staff. Will certainly recommend them to my friends.
Helpful Report
Posted 5 years ago
Awesome people to deal with. So helpful and knowledgeable. Great follow-up
Helpful Report
Posted 5 years ago
Product as described Every assistance given Much appreciated
Helpful Report
Posted 5 years ago
Extremely helpful service along with a great selection of clocks
Helpful Report
Posted 5 years ago
What a awesome shop, im not a clock person by all means, but they have some really nice pieces, I ended up going back 3 times before deciding on the a clock, and I was only looking at first The. staff couldn't be any more friendlier and their wiliness to help... definatley worth the look..
Helpful Report
Posted 5 years ago
Great simple web site to use and very fast service. Great quality products to top it off.
Helpful Report
Posted 5 years ago
Speedy service.
Helpful Report
Posted 5 years ago
Loved the Kitchen Witches I recently purchased. The service and prompt delivery was excellent. I was kept up to date with my order. I highly recommend the clock shop,
Helpful Report
Posted 5 years ago
Excellent service. Clock works beautifully. Thank you. Carolyn
Helpful Report
Posted 5 years ago
Clock Shop is rated 4.9 based on 3,979 reviews