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Clock Shop Reviews

4.9 Rating 3,946 Reviews
98 %
of reviewers recommend Clock Shop
4.9
Based on 3,946 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Clock Shop Reviews

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

The best shop! The variety of clocks is endless! Friendly and helpful staff. Thank you so much for your service and the wonderful clock that now hangs in our home. We will have this for many years.
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Posted 4 years ago
Great service and support
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Posted 4 years ago
Great service, very easy to talk to and put 100% effort in
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Posted 4 years ago
Great service and we are so happy with our click. We bought it on December 18th and it arrived in Tassie on December 21st. We were so happy it was here for Christmas
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Posted 4 years ago
Excellent service with fast postage for those last minute gifts!
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Posted 4 years ago
Friendly, helpful, not pushy. Good range of modern and older styles.
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Posted 4 years ago
Awesome products fast delivery even at christmas excellent packaging cant wait to order more thanks heaps👍
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Posted 4 years ago
Pleased with clock and runs well with correct time
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Posted 4 years ago
Great customer service and good prpoducts. I bought a clock part recently and it is perfect!
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Posted 4 years ago
Easy ordering process, prompt communication and delivery of a great product which I couldn't find elsewhere, wish I found the Clock Shop earlier!!
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Posted 4 years ago
Good range of clock mechanisms & well explained regarding different options. Range of clock hands ok, more options would be beneficial, likewise for numbers or dots - these were limited in range Response to my order was excellent - quick & well informed on progress, like being able to use paypal or similar Well packaged, arrived safely & in good order Will use again, although postage cost seemed high.
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Posted 4 years ago
Good products at reasonable prices, very friendly and professional service - highly recommended.
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Posted 4 years ago
The best online customer service I have ever experienced. When things went wrong they stepped up to the plate every time even when didn’t need to. Advised promptly of overseas covid shipping delay on preorder offering alternatives. When item damaged in transit all it took was a quick phone call, photos of item & packaging and replacement was on its way within an hour. Then replacement was stolen after being left in open unsafe place by courier (not enough space here to go into issues with Fastway couriers, needless to say their tracking system and drivers leave a lot to be desired). Whilst nothing to do with clock shop to my astonishment they have again offered a replacement or refund when they are under no obligation to do so. My advice, shop from this family owned Australian business with complete confidence, however request alternate courier to Fastway (Aramex) and amend leave in safe place default setting at checkout.
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Posted 4 years ago
We have always considered the service and support provided by the Clock Shop and Staff to be of the highest standard! Quality products combined with a friendly and first rate service. Thank You
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Posted 4 years ago
I found the web site easy to find what I wanted. The communication was excellent and my items, ordered online arrived in a few days and were well packaged and were what I ordered
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Posted 4 years ago
Excellent service and delivery
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Posted 4 years ago
I love the Clock Shop. They helped my husband and I to pick just the right clock for us, then gave us all the advice about set up etc. The range of clocks is staggering, you have to see it to believe it. Extremely helpful and friendly staff, I really enjoyed my visit.
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Posted 4 years ago
It was a pleasure to be served by Robyn on 12/12/2020. Not only very was Robyn gracious, but she was also very helpful, took time to ask questions to make sure I got what I was looking for & wanted. Top marks to Robyn & also your shop, quite a daunting display, I will have no problems recommending your shop & your sales staff to anyone who will listen. Regards Dave,
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Posted 4 years ago
Very friendly and helpful staff. Will certainly recommend them to my friends.
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Posted 4 years ago
Awesome people to deal with. So helpful and knowledgeable. Great follow-up
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Posted 4 years ago
Clock Shop is rated 4.9 based on 3,946 reviews