Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,931 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 6th July 2025

500

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use the website. Fast delivery perfectly packaged.”

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Posted 2 years ago

“The quartz clock workings item was not size 19mm as shown on packaging, but 16mm. Rang to sort it out, nice lady (that's the 2 stars) said she would forward on. Then nothing. Left for a week and sent message via web site, Still nothing. Gave up and purchased correct item elsewhere. Clock works fine.”

Helpful Report

Posted 2 years ago

Dear Rod, Thank you for your feedback. This is not the level of customer service we are known for and I am very sorry for this experience. We appreciate that you have taken the time to bring this to our attention and if you can provide any further information as to who you spoke to so we can address this internally, I would appreciate you emailing me at reviews@clockshop.com.au. I have also checked our emails and we only have the initial enquiry from you on the 2nd of March to which you received a reply and subsequently ordered on the 4th of March. I can't see any other emails about this mistake. Regardless, this is not the customer service we strive to deliver and I will arrange a refund and advise when this has been processed. Kind Regards, Daniel Clock Shop Owner

Posted 2 years ago

“I’m very happy with my clock. The instructions were excellent which made set up a breeze. The clock itself was exactly as described and delivered promptly and well packaged.”

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Posted 2 years ago

“courteous and friendly in a very professional and efficient manner”

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Posted 2 years ago

“The mechanism and new hands are now installed and the clock is working beautifully again”

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Posted 2 years ago

“Very nice people to deal with”

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Posted 2 years ago

“Very happy with your service in purchasing the little bedside clock. Just what I was looking for. Thank you for your updates while waiting for it's arrival.”

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Posted 2 years ago

“No fuss, helpful service. Recommended…”

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Posted 2 years ago

“Everything was very good the staff were very helpful the product was what I expected but I am unable to work out how to buy on line so I had to pay freight not your fault I am old (9o) so have trouble understanding computers”

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Posted 2 years ago

“I’m so happy with my purchase. The whole process from ordering online to shipping was seamless. I would recommend The Clock Shop 💯”

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Posted 2 years ago

“The Clock shop ambience is so cosy. The staff were accommodating.”

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Posted 2 years ago

“Friendly and helpful. Explained why I needed to buy the clock hands when ordering a new movement”

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Posted 2 years ago

“Fast efficient service With emails to update on delivery status. Package arrived safe & very well packed Lots of attention to detail, which is much appreciated Thanks”

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Posted 2 years ago

“Helpful website, prompt delivery.”

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Posted 2 years ago

“Great service, and an excellent product.”

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Posted 2 years ago

“Website was helpful, order arrived promptly.”

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Posted 2 years ago

“It was a quick delivery and quality of the product was excellent”

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Posted 2 years ago

“Fantastic service. Needed a replacement movement, but I ordered the wrong one. I returned it along with my old movement and the Clock Shop figured out what I needed, gave me credit for the returned movement and invoiced me for what I really needed. Highly recommended.”

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Posted 2 years ago

“Great service and we love the variety of clocks and our choice looks fantastic on our wall. Thanks so much.”

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Posted 2 years ago

“Was able to do over the phone. Great service.”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,931 reviews