Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,649 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,649 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 26th April 2024

425

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop assistant wanted us out quick. Shame, we would have bought more”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Tricia. I am really sorry that you felt rushed out of our store. I appreciate that you have taken the time to bring this to my attention. I will be discussing this with our staff to ensure that all customers are given the opportunity to shop in a casual and relaxed environment, ensuring they get all the support required to have a wonderful shopping experience.

Posted 2 years ago

“We travelled from Cooroy only to find your shop didn't open until midday. When I made my choice, I waited almost fifteen minutes to be served.”

Helpful Report

Posted 2 years ago

Hi Pauline, Thank you for your feedback. We really appreciate you taking the time to share your experience. Our opening hours are stated clearly on our website, our Google Business listing, our Facebook & Instagram pages and also on our building. We have published our trading hours clearly and on almost every platform possible. As for our choice to open later on Sunday morning; we appreciate a couple of hours together as a family at least once a week and I am sorry that this has impacted your experience. As a result, as soon as we open on Sunday afternoon it is extremely busy and customers simply have to wait. I apologise again that this didn't meet your expectations. Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“Order delivered on time and in good condition.”

Helpful Report

Posted 2 years ago

“Description of the item being sold is poor. It is supposed to be an alarm clock but there is no way to change the loudness of the alarm which is very difficult to hear even when you are awake. The speed of delivery and notification was good.”

Helpful Report

Posted 2 years ago

Thank you for your feedback George. I would like to remind you that we have a 100% happiness guarantee so if you are not happy you can return your item - for full details please refer to our webiste - https://www.clockshop.com.au/returns_policy. We are working hard to update many of the descriptions on our website and while the description is far from extensive it is very clear and I would not expect any alarm clock sub $30 having volume control. Please don't hesitate to contact me for further discussion or if you need any assistance. Kind Regards, Daniel

Posted 2 years ago

“I’ve had a few problems with my watch manly always correcting the time apart from that lovely crafted”

Helpful Report

Posted 3 years ago

Hi Beau, thank you for your feedback. Have you reached out to any of our team about this? Your watch has a two year warranty and if you're expereincing any issues I would recommend contacting Classique directly or getting back in touch with us so we can sort it out for you.

Posted 3 years ago

“The article has been sitting in Brisbane for six days. Therefore I have not received the item and cannot assess the the quality of the watch. I am dissatisfied at the slow speed that it is traveling towards me. For that I give it a poor grade, something I'd expect out of China.”

Helpful Report

Posted 3 years ago

Hi Gail, thank you for your feedback and for your support. It is unfortunate that we are experiencing longer than expected delays with international freight. We dipsatched your order promptly however we are at the mercy of the freight companies scrambling to do their best during this difficult time.

Posted 3 years ago

Clock Shop is rated 4.9 based on 3,649 reviews