Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 19th August 2026

542

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an Aactim alarm clock - with bell as I wanted a tried and tested technology. Staff very helpful in identifying candidates. I was assured clock would be tested prior to posting. Clock arrived, it started to lose time straight away. Used it nonetheless - set alarm for 6am - it rang 20 mins late as it kept losing time. I switched alarm off instead of using snooze: clock stopped working completely. Rang back - told it may be my Eveready long life batteries. So I asked for your Panasonic batteries to be mailed to me . They arrived but clock still dead. Disappointed even further as I now have to incur cost in returning dead clock to you. I already paid delivery on initial purchase. Next clock - I'm buying it from a walk in jewellery store. Not happy Jan.”

Helpful Report

Posted 3 years ago

Dear Kalathevi, Thank you for taking the time to provide this valuable feedback. I am really sorry you're still experiencing difficulty with your clock. You have been advised correctly that all clocks are tested prior to dispatch. Unfortunately, this doesn't ensure that we can also prevent damage or faults occuring from rough handling in transit or a product failure after it leaves our warehouse. This isn't an excuse but an honest evaluation of this situation. I appreciate that you have taken the time to go through the troubleshooting our staff have suggested and although this hasn't resolved the issue, we will definately get this sorted for you. We also have a happiness guarantee in the event that you would like a refund. Please be assured that a happy Clock Shop customer is our number one priority and we will help resolve this for you as quickly as possible. Kind Regards, Daniel - Clock Shop Owner

Posted 3 years ago

“Easy to deal with, helpful, items posted quickly.”

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Posted 3 years ago

“ordered clock oil arrived on time and is now being used on my clocks, very happy with their service.”

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Posted 3 years ago

“Beautiful little clock, looks great and alarm works well. Thank you :)”

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Posted 3 years ago

“Very helpful over the phone with good advice.”

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Posted 3 years ago

“Good communication, a good product exactly as described and promptly delivered once available. Thanks.”

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Posted 3 years ago

“The service from Clock Shop was quick and efficient, with the clock received in working order. However, the clock is very noisy and I am very close to throwing it in the back of a cupboard and buying another one.”

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Posted 3 years ago

“Very fast delivery and easy to order”

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Posted 3 years ago

“From the touch of Bavaria through to the help and guidance from your staff it was a true privilege to choose our new pendulum wall clock. Your attention to detail and care taken to ship to our home interstate were highly appreciated. We now enjoy the regular chime and time signal. Thank You Andrew and Julie Venning”

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Posted 3 years ago

“I visit every year for a trip back in time. Great customer service and a pleasure to bring my friends there to make it there lifelong habit to buy meaningful gifts.”

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Posted 3 years ago

“Great product, speedy delivery.”

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Posted 3 years ago

“Great delivery- quick and clocks intact. Right products arrived too. Thanks!”

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Posted 3 years ago

“Everything worked just like clockwork. You're probably sick of stupid jokes like that. Many Thanks”

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Posted 3 years ago

“The service was greatful and they are very helpful for any problems that you got”

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Posted 3 years ago

“I bought a small clock for my partner who’s grandfather used to work at the Clock Shop and he absolutely loved it. It was a really special gift and looks lovely hanging up. The process was easy and the delivery was super quick to Brisbane. Highly recommend! Thanks guys.”

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Posted 3 years ago

“We are very happy with the product.”

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Posted 3 years ago

“Very happy with the website and finding what I wanted. Xmas presents for my twin granddaughters, they look lovely and I am sure the girls will think so too. I had one when I was a little kid so brought back some memories!! thank you”

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Posted 3 years ago

“Unfortunately the hour hand of my metamec did not fit the arbor of your German motor”

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Posted 3 years ago

“Extremely happy with my clock purchase. Clock works well & also shows humidity levels & temperature. Delivery was also quick.”

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Posted 3 years ago

“Love the shop the clocks are just beautiful it’s hard to pick one I’ve been to the shop a few times now and I’ll definitely return again. Thanks”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,980 reviews