Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

Write Your review

Tell us how Cohorted made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor product service and poor customer service! Yes the beauty box itself contains some very nice items, but if you can't get a hold of one then what's the point? I've tried several times now to buy one of these boxes, what I find odd is that even if when I manage to add one to my basket by the time I get to checkout - which takes about half an hour because the website keeps breaking down - the product is sold out! How can a product that is sitting in your basket be sold to someone else at the same time? Clearly there is an issue with how the website is run or perhaps the company is trying to "big up" their product by creating some sort of frenzy when actually they only have a few boxes? I've contacted the customer service team a couple of times about this but I never get a reply. They clearly are not ready to deal with any sort of demand so save yourself some time and go spend the £20 on a nice lipstick that you will actually be able to get a hold of. I would rate this 0 starts if I could!”

Helpful Report

Posted 10 years ago

“Difficulties accessing website”

Helpful Report

Posted 10 years ago

“Always out of stock!”

Helpful Report

Posted 10 years ago

“The website cannot cope with the launch of new month's boxes. Poor.”

Helpful Report

Posted 10 years ago

“No way to get the boxes, stocks are too low and creates a ridiculous competition for who clicks on the page first”

Helpful Report

Posted 10 years ago

Cohorted is rated 4.2 based on 2,463 reviews