Vanities Depot Reviews

Name: Vanities Depot
Rating: 4.27

4.3 Rating 839 Reviews

80 %

of reviewers recommend Vanities Depot

4.3

Based on 839 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

469-802-8595

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Vanities Depot 5 star review on 6th May 2023

Heath Hoffman

Vanities Depot 5 star review on 18th September 2022

Milton BEYER

Vanities Depot 5 star review on 7th August 2022

Edwin Freihofer

Vanities Depot 5 star review on 24th May 2022

Kevin Johnston

Vanities Depot 5 star review on 1st April 2022

Anonymous

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed to find that the marble top of the double vanity I ordered arrived broken in half - my contractor did not open the box for over a month, so it was too late to claim the damage. We ordered a replacement, and that arrived broken as well! over $2000 of lost expense, not including the time lost in completing the renovation.”

Helpful Report

“Well, getting the vanity was terrible. I was told that I would be receiving on the 12th of the month and yet, it was delivered to the delivery warehouse on the 14th. I waited another week to receive even a phone call after I called Vanities depot to talk to them on multiple occasions. Disappointment”

Helpful Report

I'm sorry to hear your product was delayed. Unfortunately, this sometimes happens when delivering to a remote area with limited delivery choices. We hope the quality of the product made up for a delay.

“Ordered back in early May 2017. Received in mid June due to back order. Sent a note on June 16 with regard to the issue. No response until I sent another note on June 22. Response working with Mfg. Sent a follow-up on July 18 no response and again on July 24 stating still waiting for MFG and will send. On August 6 sent note looking for update and again on August 16....No response again. It is now over 60 days since I reported the issue with no resolution. Either poor customer service or they should not carry items from the Mfg. Not sure what to do. Just waiting for a new door front and some touch-up paint.”

Helpful Report

“They shipped my order to California instead of Georgia. Then when they caught the mistake (after I called to check where it was), it took them another week to actually get it corrected with the shipper and redirected. It's a month later and I still don't have my vanity.”

Helpful Report

Vanities Depot is rated 4.3 based on 839 reviews