“if there were negative stars that is what I would give them. Don't order from them!!!!! You won't get your sandals. I never did. Also I have written and called and tried everything but no response. I think this is a scam company that doesn't exist. trying now to get my money back but it is probably never going to happen.”
“I ordered two pair of sandals and never received. I have emailed and called them leaving messages and no one ever responded. I just want my money back. They should be brought on criminal charges. They got my money and I have no product. Everyday I get promotional emails to buy something else. Never again.”
“Tried to contact via phone Always a busy signal and when I tried to reply to the email they sent me, it came back
Make sure you read their return policy before purchasing.”
“Terrible, terrible customer service even though on their emails for ordering their shoes they state they have great customer service. I ordered two pair of sandals on March 26, 2021 have not received and their confirmation email giving me the tracking number is BOGUS. I left message on their "contact us" number and every time I called it went directly to voice mail. I feel pretty dumb and will NEVER EVER ORDER FROM THIS COMPANY AGAIN. They should be investigated and shut down. DO NOT PURCHASE FROM THIS COMPANY.”
“Total con. Very impressive and persuasive Facebook campaign, but these are only worth a mere fraction of the cost. They arrived without any kind of delivery / returns information and on consulting their website, it says that all purchases must be considered final (ie. non-returnable) in order to protect customers and employees from Covid 19!!!”
“It's a scam!! Placed order for shoes via FaceBook. They advertise being in Germany, they are in China. They say delivery 10 days, took over a month. When arrive they are really cheaply made with white glue all around. But the main issues is they are the wrong size. I sent them a copy of the confirmation of order where it clearly shows I have ordered a size 4.4 - 5 and received a 4. They keep telling me I have ordered to wrong size and refuse to give me my money back. Look at all the reviews on FaceBook with exactly the same issue.”
“Do not buy from this company ..the shoes received are lovely but I am a normal 6 o their measurement guidance I ordered a size 7 too small ! Customer service did reply but will not exchange or refund ..wi only do this for faulty goods ..I will never use them again .”
“Has been 2 weeks on the shipping of my order and all I am receiving is delays from so many orders. Will never order again and will warn others. Also will be requesting a Full Refund!!!!”
“Customer services do not reply to inquiries.
It takes very very very long for Comfy Sandals to process and ship orders.
From now on I will never purchase from this company.”
“ordered 3/11/2021 it is 4/7/2021 and no shoes tried emailing and calling and nothing no response. i lost $190 and it sucks that china and these scam aholes do this and get aeay with it”
“I ordered sandals from you on 2/4/21. 4/3/21 STILL NO SANDALS OR RESPONSE FROM MY 4 EMAILS I HAVE SENT THE COMPANY. MONEY WAS WITHDRAWN FROM MY ACCOUNT 2 DAYS AFTER THE ORDER WAS PLACED. TRIED TO CALL NUMBER ON WEBSITE BUT IT WENT STRAIGHT TO VOICE-MAIL BUT WAS NOT ABLE TO LEAVE A MESSAGE. DO NOT ORDER FROM THIS COMFYSANDALS UNLESS YOU WANT TO THROW YOUR MONEY AWAY.”
“No customer service, said they packed and shipped on same day. I wrote demanding a refund, it’s like talking to yourself.
The website looked great, and had sale prices, the shoes were cute. I did wonder why they have such a limited selection. Guess selection doesn’t matter if they have no intention to send shoes. I ordered on March 10, today is March 30.”
“Never have heard back from them i ordered shoes last week
was suppose to hear back within 24 to 48 hours. Phone just a automatic recorder emailed twice and no response. Took my money and after reading all the reviews i will think twice in ordering until i read up on the company and they have pop up adds in my yahoo email all the time. Please do not order from this company i did it through my bank account and do not think i can dispute the charge i am on a low budget and this sucks”
“Finally received the shoes after 2 months. They did come from China. They arrived postage due. The shoes are very cheaply made, and at least 2 sizes too small, but there are no sizes on the shoe! Called customer service, no one answers. Thank God we put it on AMX, they canceled the charge. Beware! Chinese scam!!”
