Here at Company Check, your satisfaction is our top priority and if you don't love the report you bought, we'll fully refund you! We've sent you three emails to offer you this refund but haven't received any communication back.
If you'd still like for us to assist you with your complaint, please contact our support team via contactus@companycheck.co.uk.
“I went online to get a credit rating on a company that had filed its first set of accounts, and whilst you could see via company check that the accounts had been filed, the company check system stated that accounts had yet to be filed and so the credit check was a waste of time and money.
I left the review above and CompanyCheck corrected the issue and asked me to amend my review. I appreciate the correction and the contact, but when a companies livelihood is dependent on the accuracy of these kind of reports I still believe the report should have been correct in the first place.”
Hello! We're sorry to hear the report wasn't what you expected to see. All changes made at Companies House will filter through to us within 10 working days and I can see that the report in question was up to date within that time frame. Do contact our support team if there's anything else we can do for you via contactus@companycheck.co.uk. Thank you for using Company Check!
We're so pleased to hear that your problem was sorted! Do contact our support team if there's anything else we can do for you via contactus@companycheck.co.uk. Thank you for using Company Check!
Thank you so much for your review of Company Check! We're so pleased to hear that you're happy with our service. Do contact our support team if you ever require any assistance via contactus@companycheck.co.uk.
Hello! Thanks for your feedback. We believe in clarity of information and we think our website currently delivers that but we'd love to hear more about how we can improve! Please feel free to email contactus@companycheck.co.uk with any advice you may have to make our website more appealing. Thanks for your help!
