Login
Start Free Trial Are you a business? Click Here

Company Check Reviews

3.7 Rating 326 Reviews
67 %
of reviewers recommend Company Check
Company Reviews Questions Metrics
3.7
Based on 326 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Company Check Reviews
Visit Website

Email:

contactus@companycheck.co.uk

Location:

Caspian Point OnePierhead StreetCardiff
Cardiff
CF10 4DQ

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“I have not yet received a reply to my question”
Helpful Report
Posted 7 years ago
I'm very alarmed to hear this, support tickets are mostly replied to within a few hours. Please can you resend your email to support@companycheck.co.uk and we will action right away.
Posted 7 years ago
Customer
Verified Buyer
“Didn’t get the info I wanted - total waste of money; and I certainly don’t want to contact the company BEFORE I leave a review.”
Helpful Report
Posted 7 years ago
I'm very sorry to hear this! We have contacted you today to help you locate your report.
Posted 7 years ago
Customer
Verified Buyer
“Been asking for a phone call after paying £24 and cannot get some one to call me.”
Helpful Report
Posted 7 years ago
Hello, I can see a member of our team contacted you to try and help with your report purchase but we haven't yet had a reply. Someone will give you a call shortly.
Posted 7 years ago
Customer
Verified Buyer
“Paid for a report, never received it! Still waiting!”
Helpful Report
Posted 7 years ago
I'm very sorry to hear this! I have sent you an email to help you locate the report.
Posted 7 years ago
Customer
Verified Buyer
“I emailed you at thetime and have had no response to my email - so doubly bad. I purchased a £50 credit to download a company credit check on my company - Independent Transition Management Ltd - and could find no way to do it, despite being able to do on other companies. After 30 minutes I gave up and requested I get my £50 back. No response to date. my name is guy ridley in case this is meant to be anonymous.”
Helpful Report
Posted 7 years ago
Sorry to hear of your negative experience Guy, I can see a member of our support team replied to your email on Monday detailing how to access your credit report. We have also sent another email to follow up this morning, please reply to this if you're still unable to access your report. I do hope we can change your mind about our service!
Posted 7 years ago
Customer
Verified Buyer
“I thought I was to receive a proper printed Report. I have been waiting for it. All I received was a lode of mumbo-jumbo emails. I suggest you need to test-audit your e-activities all along the supply chain.”
Helpful Report
Posted 7 years ago
Very sorry to hear that you're unhappy with your purchase, I'm afraid our reports are online products and are not sent via post. Please contact our support team at support@companycheck.co.uk and someone will be more than happy to help you locate your report.
Posted 7 years ago
Anonymous
Verified Buyer
“Charged twice and the service was paid for and still needed payment for checks so what ever was free I'm the first place it's still the same after making account and making full payment. And asked for cancellation straight away which they charged the 2nd time. Very bad service not replying for any email!”
Helpful Report
Posted 7 years ago
I'm very sorry to hear this! I have investigated and can confirm that a member of our team replied to your email yesterday, we also refunded your payment as a gesture of goodwill. Please do reply to our email if we can be of any further help.
Posted 7 years ago
Customer
Verified Buyer
“Inaccurate information before sale. Purchased a single file and site suggested I had full access to company. Wrong only have access to same information provided through free account👎. No access to credit score on file”
Helpful Report
Posted 7 years ago
Sorry to hear this Ian, the credit report is available within your account area. We have emailed you to help you locate :)
Posted 7 years ago
Customer
Verified Buyer
“Waste money”
Helpful Report
Posted 8 years ago
I am so sorry to hear this, we strive for customer sanctification 100% of the time. Please email support@companycheck.co.uk and one of our support team will be more than happy to help resolve your issue.
Posted 8 years ago
Anonymous
Unverified Reviewer
“Recently upgraded to the Enterprise subscription for my business and need a bit of support to get up and running. Calls to the "VIP" support line are not answered and and voicemails and emails to the support desk get no response. Not impressed. Will be taking advantage of their 7-day money back guarantee .... assuming I can actually get in touch with them!”
Helpful Report
Posted 8 years ago
Thank you for your feedback. I am sorry you've had such a hard time contacting us. I believe we have now managed to make contact through our usual support channels and are investigating how you have had such a difficult time contacting us! VIP customer queries are usually answered on the same day, and phone calls taken as they come in for our VIP users.
Posted 8 years ago
PKA Winmill
Unverified Reviewer
“This company is showing incorrect information on my deceased husband, it is total lies beware anyone using this site”
Helpful Report
Posted 8 years ago
Please accept my apologies ,I can see that our support team have been in touch and resolved your query by removing the record. Please do let us know if there is anything else we can do.
Posted 8 years ago
Customer
Verified Buyer
“I didn`t ask or give any instruction to renew my company check and would like toclose my account”
Helpful Report
Posted 8 years ago
Hi Mick, I can see we have resolved your complaint by refunding the unwanted renewal. If there is anything else we can do please do get in touch :)
Posted 8 years ago
Customer
Verified Buyer
“My search for Hallmark Property Services Limited accounts could not be viewed for printing.I may have paid twice”
Helpful Report
Posted 8 years ago
Thank you for contacting us, we're sorry you've had trouble accessing your report. We have opened a support ticket for you to assist in accessing your report. Printing instructions are listed here http://help.companycheck.co.uk/hc/en-us/articles/115000009843
Posted 8 years ago
Customer
Verified Buyer
“Paid - CANNOT ACCESS REPORT - NO ASSISTANCE”
Helpful Report
Posted 8 years ago
I am sorry you've had a bad experience using the website. On investigation we don't seem to have had any support request from you, I have asked our support team to contact you ASAP to resolve any issues you are having.
Posted 8 years ago
Anonymous
Verified Buyer
“We have requested a refund as we are still unable to access the information.”
Helpful Report
Posted 8 years ago
We are sorry you have had a frustrating experience, our support team have advised how you can access the report, we unfortunately cannot replicate the issue you are having. We will be in touch to advise further.
Posted 8 years ago
Anonymous
Verified Buyer
“You pay £50 and then can't get the information you want”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“You promise to unlock certain information, you didn't, not impressed.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Companies I own in other countries show up with the wrong details and I can't claim or edit them.”
Helpful Report
Posted 9 years ago
Sorry to hear you've found an error - our support team will be in touch to investigate and ensure updates are made promptly. Our Claim Your Company feature is currently only available for UK companies, however we will extend this to all countries ASAP.
Posted 9 years ago
M Said
Verified Buyer
“trying to call customer services and no luck”
Helpful Report
Posted 9 years ago
Sorry we missed your call. We've tried to contact you to see how we can help but have been unable to reach you. Please do get in touch using the VIP contact form in your account or by replying to our email and we'll jump right to it.
Posted 9 years ago
Customer
Verified Buyer
“Poor support, help desk not manned, poor response no contact details. very dissatisfied unhappy and frustrated.”
Helpful Report
Posted 9 years ago
Very sorry to hear you're disatisfied with our customer support. Our help desk is manned 9 til 5pm daily, responding to 99% of customer related queries handled within 3 hours and non customer queries within 3 working days. Our freephone number is available for all subscribers by logging in. Our support team have advised that per your request your order was refunded in full this morning, under our 7 day money back guarantee.
Posted 9 years ago
Company Check is rated 3.7 based on 326 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request