“I paid over £20 for a Company check and got exactly the same information which was available on the internet for free. Total waste of time and money. Rip off.
Since my posting above, Company Check contacted me by return and have provided a full refund. I have therefore changed my opinion and will deal with them again in the knowledge that if the information is not as expected, Company Check will provide a full refund.”
Hello there!
I'm sorry to hear you were not satisfied with your report. Did you know that we have a 7-day money-back guarantee? Since you only purchased your report on Friday, I am emailing you now with details of this in order to get this settled for you.
The satisfaction of our customers is our top priority here at Company Check and I am keen to get this resolved. We aim to provide a clear and helpful service without fuss with all queries.
If you ever have any issues with our site you can always email us at contactus@companycheck.co.uk.
Thank you for your time.
Posted 2 years ago
Hello again!
Thank you for taking the time to leave a review of your initial issue and the subsequent resolution.
We're so pleased that this issue was resolved to your satisfaction and we're so glad that you have changed your opinion of Company Check.
Do let us know if there's anything more we can do for you; we are always happy to help!
Thank you for choosing Company Check!
Hello there!
I'm so sorry to hear you had some difficulty accessing this report. All purchases can be found under the 'Order History' section of your account; they are not automatically sent to you. From your account, you can view any documents or reports you have purchased and download them straight to your computer.
https://companycheck.co.uk/myaccount/order-history
On this occasion, I have downloaded the report in question for you and will be emailing it over to you shortly to ensure that you have received it.
In future, if you do ever have any issues you can contact us either via our VIP phone number that all customers have or by emailing us at contactus@companycheck.co.uk and we will always be happy to help.
I do hope this helps to clarify matters for you but please let us know if there's anything we can do to assist you further.
Thank you for choosing Company Check!
Hi Paige! Thank you so much for taking the time to leave a review of your experience with Company Check. We're so pleased to hear that you had a great experience!
So pleased to hear you had a great experience with Company Check and thank you for taking the time to leave a review. Do let us know if there's anything else we can do for you!
Hello there! Thank you so much for taking the time to submit a review of your experience- we're so pleased to hear that your expectations were met, if not exceeded! Thank you for using Company Check!
“Lucy was marvellous. I had little time and very poor understanding of how to retrieve the information I required. Lucy resolved my issues with patience and complete and utter professionalism. My company will definitely be using Company Check in the future.”
Hello there!
Thank you so much for taking the time to submit a review. We're so glad you had a positive experience with us!
Company Check LTD work hard to make sure every single customer gets the best experience possible and we're so happy to hear that you are happy!
Thank you once again, for using Company Check LTD.
Hello there!
Thank you for taking the time to submit your review. We're so sorry you feel the information was not made clear to you. All purchases can be found under the ORDER HISTORY section of your account.
https://companycheck.co.uk/myaccount/order-history
We're always happy to help our customers and your concerns are our top priority. You can contact us at any time by sending us a ticket from the following link; https://help.companycheck.co.uk/hc/en-us/requests/new
Company Check LTD pride ourselves on listening to each and every customer and if you'd like to get in touch we would be more than happy to discuss this with you.
Thank you for your time.
Hello there! Thank you so much for taking the time to leave a review for us; we're always very grateful for any feedback we receive and we're so glad you had a positive experience. Thank you for using Company Check LTD!
Hi there! Thank you for taking the time to complete a review of your experience. We're so glad you had a positive experience with us. Thank you for using Company Check LTD!
“The information you hold is factually incorrect... you are obviously taking the information from submitted accounts but the way you report it is misleading”
Hi there,
Thank you for submitting your review, we're sorry you feel the information has been misleading. We're keen to get this issue resolved for you, please use https://help.companycheck.co.uk/hc/en-us/requests/new to contact us and provide a little more information about the problem and we'd be more than happy to help you.
“we bought a report for £24.00 which is supposed to last for 12 months after 2 weeks we can not check on the company. there is no phone number to contact you”
Hello there,
Thank you for taking the time to complete a review of your experience. We're so sorry to hear that you've been having difficulties on site. All our packages allow 12 months worth of access to whatever you have purchased. If you would like us to investigate further, please feel free to contact us through the following link https://help.companycheck.co.uk/hc/en-us/requests/new and we would be more than happy to investigate what went wrong here and do our best to rectify this.
Thank you for using Company Check.
“You pay for a company report and you don't get all the info. then Company Check want to rush you more money for more basic info. very poo value for money and there are far better alternatives”
